Is this compensation enough...?
Dec 29, 2011, 2:28 pm
#17
FlyerTalk Evangelist
Join Date: Apr 2009
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DL only has one daily NRT-MSP on flight 622, don't they? From what I can see, it hasn't been cancelled since September...
[edit]The only flights NRT-MSP on July 16, 17, and 18 were indeed Delta 622, all of which operated on time for those dates.[/edit]
[edit]The only flights NRT-MSP on July 16, 17, and 18 were indeed Delta 622, all of which operated on time for those dates.[/edit]
Dec 29, 2011, 2:31 pm
#18
Join Date: Jun 2011
Location: New York
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To OP, I hope you get more compensation as it does sound like a painful journey.
Dec 29, 2011, 2:32 pm
#19
Join Date: May 2008
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Dec 29, 2011, 2:37 pm
#20
Suspended
Join Date: Nov 1999
Posts: 24,153
this happened in July and some 5 months later you ask FT what you should do? did you wait till now to contact DL?something doesnt add up, why did you wait so long to post this on FT? especially since it seems DL never offered you anything more. As for sleeping on the floor at HND for 10 hrs, no one forced you to, you could have gone to a Hotel. should DL have paid it depends on what you agreed to when you accepted the HND flight
Dec 29, 2011, 2:42 pm
#23
Join Date: Sep 2009
Programs: Delta DM, HHonors Diamond
Posts: 98
Calling BS on the Original Poster
Based on your message, I call BS on the original poster. It looks like he is making up a nonsensical story just to get points/$$ out of Delta. It sounds like there were no cancelations of the NRT-MSP flight on the days in question.
Dec 29, 2011, 3:13 pm
#25
Join Date: Jun 2006
Posts: 2,426
And....you're a "Marriott Silver, HHonors Gold, IHG Plat, Hyatt Diamond" and you chose to
sleep on the floor? Hmmm.
Dec 29, 2011, 4:02 pm
#28
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OP was not even flying via the EU so it does not apply.
Dec 29, 2011, 4:35 pm
#29
Join Date: Jun 2010
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Posts: 2,264
maybe OP didn't want to reveal incriminating details as to his identity so he made up *parts* of the story.
Maybe OP just wants to know *generally* speaking how much one should be compensated for such a debacle
Maybe OP just wants to know *generally* speaking how much one should be compensated for such a debacle
Dec 29, 2011, 4:49 pm
#30
Join Date: Mar 2010
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Posts: 652
I'm just going to assume that you faced an international delay that inconvenienced you greatly and put you in an uncomfortable situation during your trip. I don't care whether you really went from NRT-MSP or any other international route.
In a situation like this, $100 is completely unacceptable. I would definitely send them an e-mail and ask it be handled by a supervisor/manager and let them know how this situation affected you, and that you have been a loyal Delta member. As for what is fair compensation, in all honesty I would just ask for half the amount of the ticket paid if not full. Sure, that may sound unreasonable to some...I'm not saying that is what they'll do, but they "should" try and work with you on something higher than $100. If your ticket was worth $1000...ask for that. Who knows what you will get in the end, but shoot for the stars and maybe you'll land on something much better.
When it comes to compensation, I would say that for the most part....DL has been fair in situations that have inconvenienced me. This is actually one of the reasons why I stick to DL...if something goes wrong and affects my travel, they make sure I get home as soon as possible and do what they can to make up for it.
Best of luck. (and if your entire story was just false and you experienced nothing...then just get a life.)
In a situation like this, $100 is completely unacceptable. I would definitely send them an e-mail and ask it be handled by a supervisor/manager and let them know how this situation affected you, and that you have been a loyal Delta member. As for what is fair compensation, in all honesty I would just ask for half the amount of the ticket paid if not full. Sure, that may sound unreasonable to some...I'm not saying that is what they'll do, but they "should" try and work with you on something higher than $100. If your ticket was worth $1000...ask for that. Who knows what you will get in the end, but shoot for the stars and maybe you'll land on something much better.
When it comes to compensation, I would say that for the most part....DL has been fair in situations that have inconvenienced me. This is actually one of the reasons why I stick to DL...if something goes wrong and affects my travel, they make sure I get home as soon as possible and do what they can to make up for it.
Best of luck. (and if your entire story was just false and you experienced nothing...then just get a life.)