Really very angry with delta
Feb 29, 2012, 10:55 am
#136
Join Date: Oct 2009
Location: Southern California
Posts: 128
This has certainly been an interesting read, and I appreciate the OP giving us updates as well as the final compensation. What surprises me most, though I'm sure it shouldn't, is how fast a number of people were to blame the OP when clearly it was merely circumstance that prevented an earlier arrival.
I have found that normally Delta will follow the letter of the law, but are not at all interested in going beyond that at all. I know many will claim that airlines can't stay in business if it makes exceptions, blah blah, but if the US gov't keeps bailing them out, why should they make any effort to be more customer-centric?
I find it amazing how many non-domestic airlines have managed to stay in business, without government bail-outs, plus have great customer service.
I have found that normally Delta will follow the letter of the law, but are not at all interested in going beyond that at all. I know many will claim that airlines can't stay in business if it makes exceptions, blah blah, but if the US gov't keeps bailing them out, why should they make any effort to be more customer-centric?
I find it amazing how many non-domestic airlines have managed to stay in business, without government bail-outs, plus have great customer service.
Jan 24, 2022, 5:10 pm
#137
Join Date: Mar 2003
Location: EWR Ionosphere Club, LAX Clipper Club, Still Traveling Global, yearly BIS miles
Programs: EAL Silver Wings, I-Club, Flying Colonels DL, WorldPass PLat from the olde Meatball and PE SMARTbank
Posts: 1,987
what ever happened to the website run by the fellow who hated delta airlines?
Jan 24, 2022, 6:43 pm
#138
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940