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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Apr 2, 2018, 6:10 am
  #3076  
 
Join Date: Dec 2001
Location: Iowa...Delta Charter Diamond, now Gold
Posts: 2,066
Thoughts on seat selection A-330...can chose exit row (27), or "Delta Comfort".

6'4", so really like the leg room and don't mind the exit row solid arm rests.

But am not sure about the recline differences.

Thanks for any thoughts!
Live4Miles is offline  
Old Apr 2, 2018, 6:32 am
  #3077  
FlyerTalk Evangelist
 
Join Date: Nov 2009
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Posts: 10,685
Originally Posted by Live4Miles
Thoughts on seat selection A-330...can chose exit row (27), or "Delta Comfort".

6'4", so really like the leg room and don't mind the exit row solid arm rests.

But am not sure about the recline differences.

Thanks for any thoughts!
Since the A330 serve long-haul routes, IME that extra recline is important to me.
I am 6'0"

Row 27 sounds nice with unlimited foot space but it is also shared by the crowd gathered for the lavatories.
tentseller is online now  
Old Apr 2, 2018, 8:41 pm
  #3078  
 
Join Date: May 2001
Location: Katy, TX
Programs: AA - PLT(2MM); DL - PM(2MM); Hilton - Gold; Marriott Bonvoy- Titanium; Hyatt - Platinum
Posts: 1,718
Originally Posted by LouNanne
On the A321s, can you put bags under 5 in row 10?
Yes, I believe so. I've been told that the bulkhead seats on the A321 are considered "soft" bulkheads, i.e., a bag can be stored under the last row of 1st class.
arkangel is offline  
Old Apr 6, 2018, 9:22 pm
  #3079  
 
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,811
If I'm on an award ticket issued by VS, do I still get Comfort+ upgrades for myself and my companion as a Plat or does the ticket have to be issued by DL?
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Old Apr 7, 2018, 11:52 am
  #3080  
 
Join Date: Jul 2017
Location: TYS
Programs: Delta, AA, Hilton
Posts: 149
Fairly new Medallion here. I've been leaving the C+ upgrade unchecked because I've either been in paid C+ already or had a good exit row seat and I didn't want to risk getting 'upgraded' to a C+ middle. For whatever reason, I don't have the aisle/window only option on my app or browser. I have an upcoming trip where I'd like to try to move up to C+ because I probably won't have time to eat during connections and the snack basket would be greatly appreciated. As I understand it I can go in at T+72 (GM) and select any available C+ seat. If there's not anything available by check-in time, is my only option to check the box and roll the dice or will there potentially be a period where DM/PM folks get moved from C+ to F when I can still pick a C+ seat?
Grogs is offline  
Old Apr 12, 2018, 10:07 am
  #3081  
 
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
An update from Delta on the C+ TATL issue I posted about nearly 2 months ago:
Delta Comfort+ fares are now available from continental Europe to the United States for connecting itineraries operated by Delta. These fares are in addition to the currently available Delta-operated nonstop flights. These include fares to the United States for itineraries including connecting flights operated by joint venture partners, Air France, KLM and Alitalia.
Source: https://pro.delta.com/content/agency...-europe-t.html
FlyerWx is offline  
Old Apr 16, 2018, 4:54 pm
  #3082  
 
Join Date: Mar 2018
Posts: 72
Originally Posted by arkangel
Yes, I believe so. I've been told that the bulkhead seats on the A321 are considered "soft" bulkheads, i.e., a bag can be stored under the last row of 1st class.
It was a soft bulkhead, so I was able to use last row of first.
LouNanne is offline  
Old May 7, 2018, 6:36 pm
  #3083  
 
Join Date: Apr 2007
Posts: 31
Did Delta just make C+ a fare class again? Yesterday, I was able to upgrade upcoming flight for a fee. Now, that option is gone and 15+ seats for next week’s flights are gone from seat map overnight. What’s up?
jgrahamiii is offline  
Old May 8, 2018, 4:36 am
  #3084  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Originally Posted by jgrahamiii
Did Delta just make C+ a fare class again? Yesterday, I was able to upgrade upcoming flight for a fee. Now, that option is gone and 15+ seats for next week’s flights are gone from seat map overnight. What’s up?
Nothing new. DLs seat map, for flights you are booked on, only shows you seats you can select now. Open seats in other cabins, which DL chooses not to offer to sell to you, show as occupied.

Do a new "dummy" booking to see the complete seat map.
mnbp is offline  
Old May 8, 2018, 5:20 am
  #3085  
 
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
Originally Posted by mnbp
Nothing new. DLs seat map, for flights you are booked on, only shows you seats you can select now. Open seats in other cabins, which DL chooses not to offer to sell to you, show as occupied.

Do a new "dummy" booking to see the complete seat map.
I'm​​ having the same "problem" too, where up until yesterday I was given an offer to buy up to C+, and now that I don't have that offer, all the seats show as occupied. A dummy booking is the best way to see seats.

​​​​​​I'm assuming it's kinda random how DL decides to offer an upgrade, because (at least my flight) still has multiple unsold seats.
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Old May 8, 2018, 7:15 am
  #3086  
 
Join Date: Apr 2007
Posts: 31
Up until two days ago, I could upgrade both my outbound and inbound flights to C+ for a fee in the Delta App. The seat map showed the open seats under my reservation. Now, all those show as unavailable when looked at from my reservation, though all the same seats are still available using the dummy booking method. But the point is, until yesterday I could upgrade. Now I can't. This is true for a flight in two days and a flight in a week. Both were available to be upgraded two days ago, so it's not just that it's too close to the flight. A couple of years ago, Delta would not allow an upgrade to domestic C+ for a fee (at least not on website/app). You had to book the fare class. This was impossible to do with a companion certificate. Then they changed back to offering fee based upgrades. Now it seems to be gone again. What's the logic here? Note, upgrade to first class is still available on the app.
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Old May 9, 2018, 9:34 am
  #3087  
CDF
 
Join Date: Jun 1999
Location: Michigan, DL Platinum, Marriott Lifetime Titanium, Hyatt Gold
Posts: 353
Originally Posted by CarmenOM

For TATL flights PM and DM can get C+ at no extra cost at the time of booking, assuming seats are available. GM gets it at 72 hours before departure (less likelihood of availability) and FO at 24 hours.
I've seen a lot of back and forth on this regarding C+ on TATL flights and was hoping someone could give me a definitive answer. It used to be that as a PM I could book a main cabin ticket and select C+ on these flights at no charge (as noted by the post above). As I completed the booking I could select any seat that showed as open in C+ before completing the purchase. I've seen other posts in this thread that say that C+ is now a separate fare class and much be purchased or you have to wait on the upgrade list and hope to get upgraded. Can someone tell me which is true? Can PM/DM members still select C+ TATL for no charge if purchasing a main cabin ticket?

I think I know what the answer is going to be but given the propensity for the DL website to have issues I want to make sure. Note: I tried to book a main cabin ticket TATL today and select C+ seats but I received the same message another poster had where it said that I have a main cabin ticket so I can't select the seat. Based on that I'm assuming that either 1) there's a bug in the DL website or 2) PM/DM members can no longer select C+ at the time of booking. I do know that for my last trip TATL last November I was able to book a main cabin ticket and select C+ during booking for no charge.

Any feedback is appreciated. Sorry if this has been addressed before - just trying to get some clarification. Thanks!
CDF is offline  
Old May 9, 2018, 12:41 pm
  #3088  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Originally Posted by CDF
I've seen a lot of back and forth on this regarding C+ on TATL flights and was hoping someone could give me a definitive answer. It used to be that as a PM I could book a main cabin ticket and select C+ on these flights at no charge (as noted by the post above). As I completed the booking I could select any seat that showed as open in C+ before completing the purchase. I've seen other posts in this thread that say that C+ is now a separate fare class and much be purchased or you have to wait on the upgrade list and hope to get upgraded. Can someone tell me which is true? Can PM/DM members still select C+ TATL for no charge if purchasing a main cabin ticket?

I think I know what the answer is going to be but given the propensity for the DL website to have issues I want to make sure. Note: I tried to book a main cabin ticket TATL today and select C+ seats but I received the same message another poster had where it said that I have a main cabin ticket so I can't select the seat. Based on that I'm assuming that either 1) there's a bug in the DL website or 2) PM/DM members can no longer select C+ at the time of booking. I do know that for my last trip TATL last November I was able to book a main cabin ticket and select C+ during booking for no charge.

Any feedback is appreciated. Sorry if this has been addressed before - just trying to get some clarification. Thanks!
Per https://pro.delta.com/content/agency....html#skymiles, PM/DM can request an upgrade to C+ on TATL flights. Ticket must be issued first. Also, there are variations depending on the TATL partner involved.
mnbp is offline  
Old Jun 7, 2018, 1:51 pm
  #3089  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Skymiles newbie here. Does C+ earn an MQM bonus? Website says:

Discounted First, Delta Premium Select, Business, and Premium Main Cabin tickets (P, A, G, C, D, I, Z, Y, and B fares) are eligible for a 50% MQM bonus.
https://www.delta.com/content/www/en...o-qualify.html
I dunno which of those if any is C+.
Gig103 is offline  
Old Jun 7, 2018, 3:01 pm
  #3090  
 
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
Originally Posted by Gig103
Skymiles newbie here. Does C+ earn an MQM bonus? Website says:



I dunno which of those if any is C+.
Comfort+ is a W fare on most (if not all) routes now. It does not yield an MQM bonus.
Gig103 likes this.

Last edited by FlyerWx; Jun 7, 2018 at 3:06 pm
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