Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman
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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
A few general notes regarding DL C+:
Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)
747-400 / 744 / 74S:
777-200LR / 777-200ER / 772
A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)
767-300 / 76P / 76Q
757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
737-800 / 738 / 73H:
737-700 / 73W:
MD-88 / M88:
MD-90 / M90
717:
A321-200:
A320-200 / 32R:
A320-200/32K
A319-100/319
A319-100/31J
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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).
Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html
C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.
Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK
Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.
Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html
Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK
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KLM - Economy Comfort
klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman
************************************************** ***********
************************************************** ***********
On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
- C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
- Sky Priority boarding
- Extra legroom and, on international a/c, extra recline
- Free wine, spirits and regional craft beers, plus premium snacks
Complimentary premium entertainment from Delta Studio(No longer relevant as of July 1st; Entertainment now complimentary in Y)- On JFK-LAX/SFO flights, a Luvo sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included
A few general notes regarding DL C+:
- On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
- The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
- The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
- Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)
747-400 / 744 / 74S:
- dl.com seat map: 747-400
Rows 22-26 - 42 total C+ seats. - Legroom:
Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest. - Related Threads and Posts:
EC Bulkheads on the 74S
Economy Comfort on 747-400
The Official Delta 747-400 Interior Mod Tracking Thread
tentseller's review of the 744 - LINK
Comments on seat power on the 74S - LINK
777-200LR / 777-200ER / 772
- dl.com seat maps: 777-200LR / 777-200ER
Rows 31-34; 36 C+ seats
NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
The C+/Economy seats on a/c has winged headrests. - Legroom:
Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
IFE:
These a/c are equipped with IFE at each seat. - Related Threads and Posts:
Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
Thoughts on Row 31 - LINK
modhop's video of the 777 - LINK
My thoughts on row 35, the first row of Y after EC - LINK
My pictures of row 31 - LINK
777-200LR Economy Comfort & exit row questions
A330-300 / A333:
- dl.com seat maps: A333 / A3L3
- A333: C+ is rows 10-14
NOTE: All of the A330-300s have been modified or are in the process of being modified.
- A333: C+ is rows 10-14
- Legroom:
- A333 - 10 AB and 10HJ have a bulkhead/galley in front of them.
- IFE:
These a/c are equipped with IFE at each seat. - Related Threads and Posts:
JulienMSP's comments on A330 EC: http://www.flyertalk.com/forum/delta...der-767-a.html
The Official Delta A330 Interior Mod Tracking Thread
Economy Comfort on A330-300s?
Master A330-300 (A333) Best Seats Thread [Merged Threads]
tentseller's review of the A333 - LINK.
kpfleming's thoughts on EC (dis)comfort (A333) - LINK
rwoman's picture of 10J (A333) - LINK
c_d's pictures of 11J and the entertainment box that impedes legroom (A333) - LINK
Any *recent* reports of EC on the A333?
A330-200 / A332:
- dl.com seat maps: A332 / A3L2
- A332: C+ is rows 10-13
- Legroom:
- A332 - Row 10 and row 11 C/G have ample legroom.
- A3L2 - Row 10 is the bulkhead row. The J cabin is on the other side of the bulkhead.
- IFE:
These a/c are equipped with IFE at each seat. - Related Threads and Posts:
nabilm92's Trip Report on the A332, including row 10 HJ and pics of EC - http://www.flyertalk.com/forum/trip-...e-sea-hkg.html
The Official Delta A330 Interior Mod Tracking Thread
Any *recent* reports of EC on the A333?
c_d's pictures of 11D and 11F and the entertainment boxes that impede legroom (A332) - LINK; comments on 11D and 11F (A332) - LINK
CarmenOM's comments on 11C and 11G, which have excellent leg room and row 10. Also row 11 has moveable armrests across the row (A332) - LINK
767-400 / 764 / 76D:
- dl.com seat map: LINK
C+ is rows 15-18 - Legroom:
On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764. - IFE:
These a/c are equipped with IFE at each seat.
Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage. - Related Threads and Posts:
Discussion on 17E vs. 18F: LINK
mgoflyer's negative thoughts on 15G - LINK
tentseller's thoughts on row 15 - LINK
NecessaryIndulgence's thoughts on row 15 - LINK
My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
My pictures of 18F with 17F fully reclined - LINK
The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL
767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
- dl.com: 76Z v1; 76Z v2; 76L; 76T
- 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
- 76Z v2 - Rows 12-16
- 76L - Rows 16-21
- 76T - Rows 17-21
- IFE:
These a/c are equipped with IFE at each seat. There is also USB power and standard plugs. - Legroom:
The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows. - Related Threads and Posts:
rwoman's pics of seats 13 FG on the 76Z v1 - LINK
gooslee's comments on the 76L - LINK
CarmenOM's comments on the 76L - LINK
Y29M's comments on the 763 row 17 (76T) - LINK
rwoman's thoughts on the modified 76 (76T) - LINK
53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
rwoman's comments on the exit rows (76L and 76T) - LINK
garyfam's comments on the exit rows (76L and 76T) - LINK
Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK
757-200 (Delta One Equipped) - 75S:
- dl.com - 757-200 (75S)
44 C+ Seats - Rows 18-25
NOTE: There is a slide on the exit row door in front of 19A that can impede legroom. There is no window at row 22. - Legroom: Rows 19 and 18 are the bulkhead seats.
- IFE: All Y seats have AVOD. Movies are complimentary in EC
- Related Posts and Threads:
757-200 Interior Mod Tracking Thread
757s
When will the transcon 757-200 BE lie flat's be ready?
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)
767-300 / 76P / 76Q
- dl.com: 767-300 (76Q/P)
C+ is rows 10-14 - Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
- Related Threads and Posts:
gooselee's comments on row 10 - LINK
757-300 / 753:
- dl.com: 757-300 / 753
C+ is rows 14-18 - IFE:
This a/c has PTVs and ISP - Legroom:
No additional comments - Related Threads and Posts for the 753s:
The Official Delta 757-300 Interior Mod Tracking Thread
lamont2718's feedback regarding restricted legroom in 16DEF: LINK
14A/B on the 757-300
757-300 seat 14A any good?
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
- 757/75U:
- dl.com: 757-200 / 75U
C+ is rows 21-23 ABC and 19-22 DEF. - IFE:
This a/c has overhead screens. - Related Threads and Posts:
Why no EC Seat in bulkhead of 757? Can't find answer on seat guru
- dl.com: 757-200 / 75U
- 75D/H:
- dl.com: 757-200 / 75D(H)
C+ is rows 15-20 ABC and 15-16; 18-20 DEF - IFE:
This a/c has AVOD and ISP - Related Threads and Posts:
None
- dl.com: 757-200 / 75D(H)
- 75G:
- dl.com: 757-200 / 75G
- IFE:
None - Related Threads and Posts:
None
- 75X:
- dl.com: 757-200 / 75X
EC is rows 20-23 ABC and 19-23 DEF - IFE:
This a/c has PTVs and power ports. - Related Threads and Posts:
http://www.flyertalk.com/forum/delta...tter-seat.html
75X Y exit row best
Every1 Get A Life's feedback on the 75X overwing exits - LINK
gooslee's feedback on PTV equipped 75X's - LINK and LINK
gooselee's feedback on row 23 on the 75X - LINK
- dl.com: 757-200 / 75X
737-900ER / 739
- dl.com: 737-900ER / 739
C+ is rows 10-13 ABC and 11-13 DEF. - IFE:
This a/c has PTVs and power. - Legroom:
The general feedback is 10C and 11D may be the best seats. Overall feedback is not great. - Related Threads and Posts:
twnwz's experience on the 739: LINK
Best seat on 737-900ER?
737-800 / 738 / 73H:
- 737-800 / 738:
- dl.com:
- 737-800 / 738
C+ is rows 10-15 - IFE:
This a/c has overhead video. - Legroom:
Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat. - Related Threads and Posts:
T.J. Bender's negative feedback on the 737 Row 10 - LINK
cardood's thoughts on the 737 Row 10 - LINK
CBear's comments on using a rear facing car seat - LINK
lhitchner's feedback on the 737 Row 10 - LINK
- 737-800 / 73H:
- dl.com: 737-800 - 73H
C+ is rows 10-12. - IFE:
This a/c has PTVs. - Legroom:
Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat. - Related Threads and Comments:
None
- dl.com: 737-800 - 73H
737-700 / 73W:
- dl.com: 737-700 / 73W
C+ is rows 10-12. - IFE:
This a/c has PTVs. - Legroom:
Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3. - Related Threads and Posts:
rwoman's pics of the 73W Row 10 - LINK
MD-88 / M88:
- dl.com: MD-88 / M88
C+ is rows 10-14 - IFE:
None - Legroom:
Row 10 has very good legroom. - Related Threads and Posts:
javabytes' post on row 11 - LINK
Bicostal's feedback on row 10 - LINK
rwoman's pics of row 10 - LINK
MD-90 / M90
- dl.com: M-90 / M90
C+ is rows 10-14. - IFE:
This a/c is equipped with ISP in rows 10-12 only - Legroom:
There is a soft wall in front of row 10. 10C is not necessarily recommended due to the aisle shift between the F and Y cabins. Reviews of room for row 13, the first regular row of Y have been acceptable. - Related Threads and Posts:
Misconfigured C+ seating on certain MD-90 aircraft
Seat 10C on the MD-90 - why does it even exist??
MD-90 Aircraft: The Definitive Thread
MD-90 Economy bulkhead
717:
- dl.com: 717
C+ is Rows 10-12 - IFE:
None - Legroom:
- Related Threads and Posts:
Boeing 717: The Definitive Thread
mattp1987's photos of the 717 - LINK
A321-200:
- dl.com: A321
C+ is rows 10-14 - IFE:
PTVs and Delta Studio via wifi - Legroom:
RaflW's post on the 321 C+ cabin - Related threads and posts:
None
A320-200 / 32R:
- dl.com: A320/32R
C+ is rows 4-6 - IFE:
None - Legroom:
No additional comments
A320-200/32K
- dl.com: A320 / 32K
C+ is rows 10-12 - IFE:
None - Legroom:
No additional comments - Related threads and posts:
None
A319-100/319
- dl.com: A319 / 319
C+ is rows 4-6 - IFE:
None - Legroom:
No additional comments - Related Threads and posts:
akonrandi's comments on A319/A320 seats - LINK.
A319-100/31J
- dl.com: A319 / 31J
C+ is rows 10-12 - IFE:
This a/c is equipped with AVOD - Legroom:
No additional comments - Related Threads and posts:
None
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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).
Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html
C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.
Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK
Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.
Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html
Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK
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************************************************** ***********
KLM - Economy Comfort
klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
FAQ: Comfort+ Seating
#1816
Join Date: Apr 2006
Location: MCO
Programs: DL DM,MM; AS; USeless Air, HHonors Diamond, Starwood Plat, Hyatt Gold
Posts: 564
On DL 72 ATL-AMS in an A330-300 is there much legroom and Galley noise/light in 10G - bulkhead aisle? I prefer a window but would have to go back to row 15 or farther to get one. I only have a 1-1/2 hr connection to ARN so don't want to be too far back.
Also, I'm traveling on a Tuesday this month on a U fare. There are 10 open seats up front. As a DM do you think there's any chance I can talk the GA into an upgrade if all 10 seats are still open? Thanks for your advice!
Also, I'm traveling on a Tuesday this month on a U fare. There are 10 open seats up front. As a DM do you think there's any chance I can talk the GA into an upgrade if all 10 seats are still open? Thanks for your advice!
#1817
Join Date: Feb 2012
Location: STL
Programs: DL DM; HH gold
Posts: 546
So I had to change an upcoming TATL ITIN where the return overwater section was on DL (AMS-DTW), but now I'm booked with a DL codeshare on KL (AMS-ATL). Not my choice, but that's how it goes sometimes.
When I rebooked, the DL agent had the KLM-o-matic auto-assign a seat because everything was blocked. I was auto-assigned 12F on a 772, which is an EC seat (aisle no less). Anyone have the ability to read the tea leaves if it will actually stick?
The KLM website is showing the seat as confirmed, but no option to change seats, which I guess is due to it being ticketed as a DL codeshare. In past experiences I have learned that even KLM.com says confirmed, it may not mean all that much.
I will report back with final results, but being 6'6" I realllly want to make sure I have an EC seat if at all possible (especially since AMS-ATL is 90 minutes longer than AMS-DTW). Any upfront guesses or past experiences appreciated.
When I rebooked, the DL agent had the KLM-o-matic auto-assign a seat because everything was blocked. I was auto-assigned 12F on a 772, which is an EC seat (aisle no less). Anyone have the ability to read the tea leaves if it will actually stick?
The KLM website is showing the seat as confirmed, but no option to change seats, which I guess is due to it being ticketed as a DL codeshare. In past experiences I have learned that even KLM.com says confirmed, it may not mean all that much.
I will report back with final results, but being 6'6" I realllly want to make sure I have an EC seat if at all possible (especially since AMS-ATL is 90 minutes longer than AMS-DTW). Any upfront guesses or past experiences appreciated.
#1818
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
So I had to change an upcoming TATL ITIN where the return overwater section was on DL (AMS-DTW), but now I'm booked with a DL codeshare on KL (AMS-ATL). Not my choice, but that's how it goes sometimes.
When I rebooked, the DL agent had the KLM-o-matic auto-assign a seat because everything was blocked. I was auto-assigned 12F on a 772, which is an EC seat (aisle no less). Anyone have the ability to read the tea leaves if it will actually stick?
The KLM website is showing the seat as confirmed, but no option to change seats, which I guess is due to it being ticketed as a DL codeshare. In past experiences I have learned that even KLM.com says confirmed, it may not mean all that much.
I will report back with final results, but being 6'6" I realllly want to make sure I have an EC seat if at all possible (especially since AMS-ATL is 90 minutes longer than AMS-DTW). Any upfront guesses or past experiences appreciated.
When I rebooked, the DL agent had the KLM-o-matic auto-assign a seat because everything was blocked. I was auto-assigned 12F on a 772, which is an EC seat (aisle no less). Anyone have the ability to read the tea leaves if it will actually stick?
The KLM website is showing the seat as confirmed, but no option to change seats, which I guess is due to it being ticketed as a DL codeshare. In past experiences I have learned that even KLM.com says confirmed, it may not mean all that much.
I will report back with final results, but being 6'6" I realllly want to make sure I have an EC seat if at all possible (especially since AMS-ATL is 90 minutes longer than AMS-DTW). Any upfront guesses or past experiences appreciated.
#1819
Join Date: Feb 2012
Location: STL
Programs: DL DM; HH gold
Posts: 546
Thanks - there were some posts I hadn't seen before. Looks like things are slowly getting better, but on the whole still a mixed bag.
We shall see - I was slightly shocked I was auto assigned EC, which one has no way of telling if it was due to status or just random. I can't see the seat map on KLM.com, and on DL all seats in coach are blocked.
DL is far from perfect, but sometimes I'm just amazed how random and inconsistent KL is, especially with seats (not just EC seats... any seats).
We shall see - I was slightly shocked I was auto assigned EC, which one has no way of telling if it was due to status or just random. I can't see the seat map on KLM.com, and on DL all seats in coach are blocked.
DL is far from perfect, but sometimes I'm just amazed how random and inconsistent KL is, especially with seats (not just EC seats... any seats).
#1820
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,774
On DL 72 ATL-AMS in an A330-300 is there much legroom and Galley noise/light in 10G - bulkhead aisle? I prefer a window but would have to go back to row 15 or farther to get one. I only have a 1-1/2 hr connection to ARN so don't want to be too far back.
Also, I'm traveling on a Tuesday this month on a U fare. There are 10 open seats up front. As a DM do you think there's any chance I can talk the GA into an upgrade if all 10 seats are still open? Thanks for your advice!
Also, I'm traveling on a Tuesday this month on a U fare. There are 10 open seats up front. As a DM do you think there's any chance I can talk the GA into an upgrade if all 10 seats are still open? Thanks for your advice!
There was some light from the galley, filtered by the curtain, which was drawn across the aisle most of the time; I used an eye mask. There was a certain amount of low level activity noise but not enough to bother me.
#1821
Join Date: Jul 2014
Posts: 12
Hello...we are flying for the 2nd time ever from JFK to Barcelona for a cruise next May. Beside stressing to some degree, I did make our airline reservations after reading this site for the past 6-weeks. I hope many of you can provide me with positive or negative feedback.
1...we booked non-stop round trip from JFK to Barcelona
2...we booked our flight directly through Delta who is operating the flight even though it
is code-shared with Air France and KLM
3...the plane is an Airbus A-330-300-3L3
4...we booked Economy Comfort both ways in Row-12. The two seats next to the window.
I read that row 10 bulkhead might or might not be to our liking and, that rowc13 had no window.
I understand this type of aircraft has completed its refurb?? Our trip isn't till the end of next April so maybe other improvements could be made.
If anyone is familiar with this aircraft on Delta and in particular Economy Comfort row-12, and, has traveled this route, I would welcome your comments so I know if we made a good choice.
Dave
1...we booked non-stop round trip from JFK to Barcelona
2...we booked our flight directly through Delta who is operating the flight even though it
is code-shared with Air France and KLM
3...the plane is an Airbus A-330-300-3L3
4...we booked Economy Comfort both ways in Row-12. The two seats next to the window.
I read that row 10 bulkhead might or might not be to our liking and, that rowc13 had no window.
I understand this type of aircraft has completed its refurb?? Our trip isn't till the end of next April so maybe other improvements could be made.
If anyone is familiar with this aircraft on Delta and in particular Economy Comfort row-12, and, has traveled this route, I would welcome your comments so I know if we made a good choice.
Dave
#1822
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
I understand this type of aircraft has completed its refurb?? Our trip isn't till the end of next April so maybe other improvements could be made.
If anyone is familiar with this aircraft on Delta and in particular Economy Comfort row-12, and, has traveled this route, I would welcome your comments so I know if we made a good choice.
Dave
Dave
#1824
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Ultimately, it's up to you. The bulkhead seats have good legroom; opinions on the edit row vary because of the proximity of the lavatories.
#1825
Join Date: Aug 2010
Location: NYC
Posts: 29
#1826
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
I recently flew the 757 version with flat beds, with EC going to Row 25. I was travelling on a last minute award ticket, so was in EC.
The plane looks nice/refurbished, and as you approach through the jetway (2L) you can see the blue accent lighting in the ceiling. (You get used to this novelty quickly.) EC starts at the door and goes to Row 25. The layout is the same as the previous 757 that they fly on this route, obviously extended to Row 25.
Aside from Row 22 not having a window, Row 23 also does not have a window (or it's so misaligned you have to recline to see out of it). For those who like windows, avoid 22 and 23.
On this trip I noticed something that's increasing: FAs who have no idea what EC is supposed to be on this route. I've had more than a few FAs who didn't know that EC was supposed to get a wrap, skipped the frozen yogurt (or whatever it is), think that stuff they pass out to EC is supposed to go to the rest of the plane, etc.
Not major things, but if they are going to offer/sell this service, they should ensure that FAs on these routes are trained. The FAs weren't being lazy, they were just clueless about the serivce. Once pax told them what to do, they happily figured it out.
The plane looks nice/refurbished, and as you approach through the jetway (2L) you can see the blue accent lighting in the ceiling. (You get used to this novelty quickly.) EC starts at the door and goes to Row 25. The layout is the same as the previous 757 that they fly on this route, obviously extended to Row 25.
Aside from Row 22 not having a window, Row 23 also does not have a window (or it's so misaligned you have to recline to see out of it). For those who like windows, avoid 22 and 23.
On this trip I noticed something that's increasing: FAs who have no idea what EC is supposed to be on this route. I've had more than a few FAs who didn't know that EC was supposed to get a wrap, skipped the frozen yogurt (or whatever it is), think that stuff they pass out to EC is supposed to go to the rest of the plane, etc.
Not major things, but if they are going to offer/sell this service, they should ensure that FAs on these routes are trained. The FAs weren't being lazy, they were just clueless about the serivce. Once pax told them what to do, they happily figured it out.
#1827
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
Here to answer my own questions about EC on the 767v2. Tried to take as many notes as possible. Overall, not a great set-up, and I would avoid row 12 (I sat in 13).
Boarding door 2L is right in front of 12AB, so if that door is used (which is was for boarding), there is a lot of traffic. After the door is closed, that area really doesn't quiet down. The are two bathrooms directly across the aisle from 12B and 12F. Not only do folks linger here, but at least on this plane, the door made a bit of a slamming sound when closed. (Even in 13AB, we could occasionally smell the toilets, heard the door slam and toilets flush. Maybe not a big deal on a daytime flight, but would not want that on an overnight flight.)
For 12A and G, not only does the fuselage begin to intrude into the seat (so not good if you have broad shoulders), but the boarding door also intrudes a lot. The woman in 12A was thin and not too tall, and you could tell she was not that comfortable. 12B and F have unlimited legroom, but again, you have the bathroom and its traffic. The armrests were of the exit row kind, meaning that the video is in the armrest (there is no video screen on the wall in front of them on the other side of the door.)
There is no overhead for row 12, and limited overhead for 13, so you either board early or you will need to go even further back with a rollaboard.
I'd also note that the window configuration is odd, so that row 14 and 15 do not have windows. Neither does row 12.
The one upside is that row 14 CDE had a huge amount of legroom. I couldn't tell if folks walked across in front during flight.
Boarding door 2L is right in front of 12AB, so if that door is used (which is was for boarding), there is a lot of traffic. After the door is closed, that area really doesn't quiet down. The are two bathrooms directly across the aisle from 12B and 12F. Not only do folks linger here, but at least on this plane, the door made a bit of a slamming sound when closed. (Even in 13AB, we could occasionally smell the toilets, heard the door slam and toilets flush. Maybe not a big deal on a daytime flight, but would not want that on an overnight flight.)
For 12A and G, not only does the fuselage begin to intrude into the seat (so not good if you have broad shoulders), but the boarding door also intrudes a lot. The woman in 12A was thin and not too tall, and you could tell she was not that comfortable. 12B and F have unlimited legroom, but again, you have the bathroom and its traffic. The armrests were of the exit row kind, meaning that the video is in the armrest (there is no video screen on the wall in front of them on the other side of the door.)
There is no overhead for row 12, and limited overhead for 13, so you either board early or you will need to go even further back with a rollaboard.
I'd also note that the window configuration is odd, so that row 14 and 15 do not have windows. Neither does row 12.
The one upside is that row 14 CDE had a huge amount of legroom. I couldn't tell if folks walked across in front during flight.
#1828
Join Date: Apr 2005
Location: Seattle, WA
Programs: UAL 1K 1.3MM till 1/31/2015 Bye Smissek, Delta Plat. Marriott Gold, Hilton Gold, Hertz Pres. Circle
Posts: 227
What is best practice for getting Comfort Plus seating on KLM as Delta Platinum?
Update: After speaking with another Delta rep it turns out only Delta Plat is eligible for Comfort Plus on KLM. Other members on the PNR would need to purchase this however, in order to purchase, the flight needs to be KLM flight number not Delta code share.
'm taking my first flight on Delta as new Delta Plat, after jumping ship from United as long time 1Ker, and am beginning to think United wasn't that bad. I am getting the run around on getting Comfort plus for the 3 of us on the KLM operated segment.
I am on two segment outbound international flight out of Seattle with first segment on Delta (confirmed in CP) but second segment is Delta codeshare KLM operated. Delta agent was unable to get me comfort plus at time of booking but told me it was available. Calling "KLM" service center in US was of no help and agent told me economy comfort was full after supposedly speaking with KLM in AMS, even though KLM website showed 12 open seats when I pretended to make new reservation. I have same issue on the Delta codeshare on return flight.
Would my problem be solved if I had KLM flight numbers for both outbound segments i.e. KLM codeshare Delta operated first segment and KLM operated second segment? Would this create issues getting Comfort Plus on the Delta operated first segment? Would I be able to get comfort plus on KLM website? How do I ensure I get MQD - does first segment need to be on Delta?
I still have time to cancel my reservation as I am within 24 hour window and redo booking through Orbitz or Kayak.
'm taking my first flight on Delta as new Delta Plat, after jumping ship from United as long time 1Ker, and am beginning to think United wasn't that bad. I am getting the run around on getting Comfort plus for the 3 of us on the KLM operated segment.
I am on two segment outbound international flight out of Seattle with first segment on Delta (confirmed in CP) but second segment is Delta codeshare KLM operated. Delta agent was unable to get me comfort plus at time of booking but told me it was available. Calling "KLM" service center in US was of no help and agent told me economy comfort was full after supposedly speaking with KLM in AMS, even though KLM website showed 12 open seats when I pretended to make new reservation. I have same issue on the Delta codeshare on return flight.
Would my problem be solved if I had KLM flight numbers for both outbound segments i.e. KLM codeshare Delta operated first segment and KLM operated second segment? Would this create issues getting Comfort Plus on the Delta operated first segment? Would I be able to get comfort plus on KLM website? How do I ensure I get MQD - does first segment need to be on Delta?
I still have time to cancel my reservation as I am within 24 hour window and redo booking through Orbitz or Kayak.
Last edited by HitAndRun; Aug 13, 2014 at 8:29 pm
#1829
Join Date: Feb 2012
Location: STL
Programs: DL DM; HH gold
Posts: 546
Update: After speaking with another Delta rep it turns out only Delta Plat is eligible for Comfort Plus on KLM. Other members on the PNR would need to purchase this however, in order to purchase, the flight needs to be KLM flight number not Delta code share.
'm taking my first flight on Delta as new Delta Plat, after jumping ship from United as long time 1Ker, and am beginning to think United wasn't that bad. I am getting the run around on getting Comfort plus for the 3 of us on the KLM operated segment.
I am on two segment outbound international flight out of Seattle with first segment on Delta (confirmed in CP) but second segment is Delta codeshare KLM operated. Delta agent was unable to get me comfort plus at time of booking but told me it was available. Calling "KLM" service center in US was of no help and agent told me economy comfort was full after supposedly speaking with KLM in AMS, even though KLM website showed 12 open seats when I pretended to make new reservation. I have same issue on the Delta codeshare on return flight.
Would my problem be solved if I had KLM flight numbers for both outbound segments i.e. KLM codeshare Delta operated first segment and KLM operated second segment? Would this create issues getting Comfort Plus on the Delta operated first segment? Would I be able to get comfort plus on KLM website? How do I ensure I get MQD - does first segment need to be on Delta?
'm taking my first flight on Delta as new Delta Plat, after jumping ship from United as long time 1Ker, and am beginning to think United wasn't that bad. I am getting the run around on getting Comfort plus for the 3 of us on the KLM operated segment.
I am on two segment outbound international flight out of Seattle with first segment on Delta (confirmed in CP) but second segment is Delta codeshare KLM operated. Delta agent was unable to get me comfort plus at time of booking but told me it was available. Calling "KLM" service center in US was of no help and agent told me economy comfort was full after supposedly speaking with KLM in AMS, even though KLM website showed 12 open seats when I pretended to make new reservation. I have same issue on the Delta codeshare on return flight.
Would my problem be solved if I had KLM flight numbers for both outbound segments i.e. KLM codeshare Delta operated first segment and KLM operated second segment? Would this create issues getting Comfort Plus on the Delta operated first segment? Would I be able to get comfort plus on KLM website? How do I ensure I get MQD - does first segment need to be on Delta?
The us KLM number routes to DL agents so this won't help the matter. KLMs twitter account may be able to help, but there are reports of them not being able to do much either for codeshares.
You can call DL and have them reissue the ticket with the KLM metal segments under KLM flight numbers. These should ticket on 006 stock and get mqd, but the KL coded segments may add cost. (If beyond the 24h window, you would incur a change fee for sure).
It sure is way more complicated than it all should be in 2014, but I don't see how it is worse than UA. I have never had any luck getting seat assignments on LH when booking via UA (plus LH doesn't even have E+ seats).
#1830
Join Date: Apr 2005
Location: Seattle, WA
Programs: UAL 1K 1.3MM till 1/31/2015 Bye Smissek, Delta Plat. Marriott Gold, Hilton Gold, Hertz Pres. Circle
Posts: 227
Woodenshoe101, thanks for reply and I agree 100%. Switching 2nd segment to KLM flight # was unfortunately not viable as there was nothing available in the same fare bucket and the fare delta was $600 / ticket so it is back of the bus for us.
I think, alliance CP benefit should be better defined and transparent. I think it is intentionally kept vague to attract flyers to alliance flights on international. In my opinion, this is a poor strategy as it antagonizes supposedly loyal passengers. Unfortunately, international airline alliances are primarily marketing alliances and it shows. As you said, no better nor worse than flying Star Alliance partners with United.
I think, alliance CP benefit should be better defined and transparent. I think it is intentionally kept vague to attract flyers to alliance flights on international. In my opinion, this is a poor strategy as it antagonizes supposedly loyal passengers. Unfortunately, international airline alliances are primarily marketing alliances and it shows. As you said, no better nor worse than flying Star Alliance partners with United.