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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jul 24, 2012, 11:30 am
  #781  
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What are the pros and cons of domestic bulkhead EC vs non-bulkhead?
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Old Jul 24, 2012, 1:45 pm
  #782  
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Originally Posted by StayingHomeIsBetter
What are the pros and cons of domestic bulkhead EC vs non-bulkhead?
It depends on the a/c type. The 738 has received terrible feedback. IME, the domestic 763 is mot all that great I think the rest have been okay or better.
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Old Jul 24, 2012, 2:27 pm
  #783  
 
Join Date: Sep 2011
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Re 767 300ER

Went to book my flight JFK to VCE, 2 months out, and found NO EC seats available. I was very surprised and totally unprepared to pick a seat in regular economy. Are any of the economy comfort seats held out for booking at check in? I'm not a preferred passenger and can not book any of the 'preferred' seats - which I don't think have anything to recommend them other than being further toward the front of the plane. Are there ANY seats that offer something above the standard economy seat in the standard economy section? There are no exit rows and no bulkheads apparent on the seating charts. Right now, the first side aisle seat is row 31.

Thanks for any advice. Last time I took this flight, EC did not exist. I was really looking forward to being a bit more comfortable this time around.
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Old Jul 24, 2012, 2:32 pm
  #784  
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Originally Posted by garyfam
Went to book my flight JFK to VCE, 2 months out, and found NO EC seats available. I was very surprised and totally unprepared to pick a seat in regular economy. Are any of the economy comfort seats held out for booking at check in? I'm not a preferred passenger and can not book any of the 'preferred' seats - which I don't think have anything to recommend them other than being further toward the front of the plane. Are there ANY seats that offer something above the standard economy seat in the standard economy section? There are no exit rows and no bulkheads apparent on the seating charts. Right now, the first side aisle seat is row 31.

Thanks for any advice. Last time I took this flight, EC did not exist. I was really looking forward to being a bit more comfortable this time around.
On the 763ER, EC includes the exit rows, so the rest is pretty much the same. If you get to the gate early, you could ask for the regular Y bulkhead if it's available. No EC seats are typically held back. That said, be sure to watch the seat map and check in at T-24, as some seats could open up...also, if you have a smartphone with the DL app, you can watch to see if any seats open up.
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Old Jul 24, 2012, 2:52 pm
  #785  
 
Join Date: Sep 2011
Programs: Delta, American
Posts: 16
re 767-300ER JFK to VCE - Thanks rwoman

This may sound crazy but I am actually considering pushing my trip out 2 weeks just to get more comfortable seating on this flight. On that flight, leaving October 5th instead of September 21st, 17 CD&E are available. Those are the center bulkhead seats. I understand there is a decent amount of leg room there. Would those be the best choice seats, when the other options are 18 D,E; 19 C,D,E,F,G; 20 F,G? Row 20 is an exit row, but so is the already reserved row 21, and Seatguru says seats in Row 20 have limited recline.

Thanks again.
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Old Jul 24, 2012, 3:38 pm
  #786  
 
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
Flying the 752 from SFO-HNL. This must be the AVOD equipped aircraft. Currently have 18DE reserved both ways. It is the bulkhead exit and not currently highlighted as EC. A couple of questions. Is the lavatory and galley on this configuration that are just ahead of the seats for the Business Class cabin- or will this possibly be an area where coach passengers may congregate as they are awaiting use of the lavs? At this point I would be able to switch to EC in row 20, 21, or 22. It is interesting that only the ABC seats are listed as EC. Does this mean that the seats across the aisle (DEF) do not offer the extra recline?
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Old Jul 24, 2012, 3:58 pm
  #787  
 
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Originally Posted by bennos
Why would you pay $70 if you just want the movies, when you can buy them a la carte for much less?
If the flight was long enough to watch 2 movies, that could be of some value. Obviously you get legroom and low priority boarding, but I believe you can buy low priority boarding and "preferred" seats a la carte for far less than $70. Why would the value of EC be higher on longer flights if there are no additional in-flight benefits?
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Old Jul 24, 2012, 4:02 pm
  #788  
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Originally Posted by dcline414
If the flight was long enough to watch 2 movies, that could be of some value. Obviously you get legroom and low priority boarding, but I believe you can buy low priority boarding and "preferred" seats a la carte for far less than $70. Why would the value of EC be higher on longer flights if there are no additional in-flight benefits?
If you have no status, EC is the only thing you can buy before T-24, so I guess those pax are in theory purchasing some level of peace of mind that they'll have a slightly better seat.

I've been on many flights booked just a few days out where only middle seats are left, and when I get to T-24 there are no "preferred" seats to buy into (plus the EC starts going as FOs claim them).
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Old Jul 24, 2012, 5:13 pm
  #789  
 
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,510
With all but middle EC seats taken on flights I book two weeks out, it seems DL's deal to merchandise ancillary products and services through travel agency channels is having an effect.

Positive for DL.

Not so much for me.
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Old Jul 24, 2012, 6:05 pm
  #790  
 
Join Date: Sep 2011
Programs: Delta, American
Posts: 16
attention rwoman and anyone else familiar with 767-400 EC

Well - I'm booked. Can't get EC yet on my outbound 767-300 JFK-VCE flight. Booked an EC seat for my return on 767-400 MXE-JFK. Almost all EC seats were available on this flight, including the bulkhead seats. Seat Guru says these are good seats; Seatexpert says not so good, rwoman says legroom doesn't match that of some other planes. Right now I chose 17E - center section on the aisle. My reasons - don't want row 18, where I would be reclining into the lap of a non EC passenger; thought it might be better to be a few rows back of the lavatories, and I was hoping that maybe the middle seat passenger would be part of a couple and would be more likely to exit over the spouse. I know I am over thinking this, but would love to have a definitive recommendation of what is best here since pretty much every EC seat is available. If bulkhead, is there plenty of leg room to fully stretch the legs of a short person, can you exit the row without making a seat partner get up, which seat is best, and is the bathroom an issue? If not bulkhead, would I be better with aisle of a 2 seat row, or aisle of a 3 seat row?

Also, rwoman mentioned tracking the seating on the Delta app. I plead smartphone ignorance, but my daughter will download the app. How do I track the EC seating on the outbound flight as I wait for someone to cancel their seat or get comped into Business?
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Old Jul 24, 2012, 6:59 pm
  #791  
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Originally Posted by garyfam
Well - I'm booked. Can't get EC yet on my outbound 767-300 JFK-VCE flight. Booked an EC seat for my return on 767-400 MXE-JFK. Almost all EC seats were available on this flight, including the bulkhead seats. Seat Guru says these are good seats; Seatexpert says not so good, rwoman says legroom doesn't match that of some other planes. Right now I chose 17E - center section on the aisle. My reasons - don't want row 18, where I would be reclining into the lap of a non EC passenger; thought it might be better to be a few rows back of the lavatories, and I was hoping that maybe the middle seat passenger would be part of a couple and would be more likely to exit over the spouse. I know I am over thinking this, but would love to have a definitive recommendation of what is best here since pretty much every EC seat is available. If bulkhead, is there plenty of leg room to fully stretch the legs of a short person, can you exit the row without making a seat partner get up, which seat is best, and is the bathroom an issue? If not bulkhead, would I be better with aisle of a 2 seat row, or aisle of a 3 seat row?

Also, rwoman mentioned tracking the seating on the Delta app. I plead smartphone ignorance, but my daughter will download the app. How do I track the EC seating on the outbound flight as I wait for someone to cancel their seat or get comped into Business?
The only benefit of bulkhead EC row on the 764 is nobody reclines into your "space".
I tried the seat but there is less legroom due to the bulkhead wall. (I tried all four rows to share on FT) The other EC seats you can extend your feet under the seat in front of you. You also lose the under-seat storage in front of you.
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Old Jul 25, 2012, 2:23 am
  #792  
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Originally Posted by garyfam
Well - I'm booked. Can't get EC yet on my outbound 767-300 JFK-VCE flight. Booked an EC seat for my return on 767-400 MXE-JFK. Almost all EC seats were available on this flight, including the bulkhead seats. Seat Guru says these are good seats; Seatexpert says not so good, rwoman says legroom doesn't match that of some other planes. Right now I chose 17E - center section on the aisle. My reasons - don't want row 18, where I would be reclining into the lap of a non EC passenger; thought it might be better to be a few rows back of the lavatories, and I was hoping that maybe the middle seat passenger would be part of a couple and would be more likely to exit over the spouse. I know I am over thinking this, but would love to have a definitive recommendation of what is best here since pretty much every EC seat is available. If bulkhead, is there plenty of leg room to fully stretch the legs of a short person, can you exit the row without making a seat partner get up, which seat is best, and is the bathroom an issue? If not bulkhead, would I be better with aisle of a 2 seat row, or aisle of a 3 seat row?

Also, rwoman mentioned tracking the seating on the Delta app. I plead smartphone ignorance, but my daughter will download the app. How do I track the EC seating on the outbound flight as I wait for someone to cancel their seat or get comped into Business?
Post #1 is pretty detailed regarding the 763ER and 764 EC seats. In the bulkhead, people will try to pass over, not just the person in the middle seat getting out (less so on the 764 than 763)....so I would not dwell on that quite so much.

On the DL App, you can look at your assigned seat and open seats - if a better seat opens up, you should be able to select it.
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Old Jul 25, 2012, 3:15 pm
  #793  
 
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
Looking for info on the PTV equipped 757-200. It lists EC as only on the ABC seats? Is this really the case? Would 18DE not have extra recline? Also is the Galley and lavatory which is just before rows 18 and 19 for the Business cabin or the Economy cabin?
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Old Jul 26, 2012, 9:25 am
  #794  
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Originally Posted by Redeemed
Looking for info on the PTV equipped 757-200. It lists EC as only on the ABC seats? Is this really the case? Would 18DE not have extra recline? Also is the Galley and lavatory which is just before rows 18 and 19 for the Business cabin or the Economy cabin?
If the seat map shows the one side, yes, that is the only EC. IIRC, that lavatory is for Y pax.
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Old Jul 26, 2012, 10:22 pm
  #795  
 
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
Thanks for the information on the PTV 757-200. I think I will switch over to the EC seats on the ABC side a few seats back as row 18 would not have the extra recline and could potentially be near those in line for the lavatory.
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