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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Apr 8, 2013, 4:04 pm
  #1366  
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I almost always get an econ comfort seat t-24 i think just many silvers are not aware of the face they can get one...
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Old Apr 8, 2013, 4:21 pm
  #1367  
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Originally Posted by SCEflyer
One last point.

If you don't want to select an EC seat at the 24 hour window, don't check in at that point. (You are then locked into your assigned seat.) Rather, check the available seats periodically prior to departure, to see if one that is to your liking opens up.

This might reduce your chances at an upgrade, but if you are like most of the FO's here, your chances are pretty slim anyway.
How would this reduce one's chances of an upgrade?
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Old Apr 8, 2013, 4:22 pm
  #1368  
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Originally Posted by gooselee
This is wrong.

You can change your seat anytime up until the point that you board the plane. I sometimes change my seat 3 or 4 times on the day of departure as seats open up. This is all after I've checked in and gotten both a mobile and PDF boarding pass.

Checking in earlier/later has zero impact on your UG chances. Upgrade priority is based on medallion level, fare class, time of request (usually the same as time of booking), and the DL Reserve Amex as a tiebreaker.
Not quite. Assuming no Y fares and SWUs/miles upgrades, the priority is based on status, fare class, and Reserve card, with time of request as the tiebreaker.
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Old Apr 8, 2013, 5:13 pm
  #1369  
 
Join Date: Apr 2004
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Originally Posted by gooselee
This is wrong.

You can change your seat anytime up until the point that you board the plane. I sometimes change my seat 3 or 4 times on the day of departure as seats open up. This is all after I've checked in and gotten both a mobile and PDF boarding pass.

Checking in earlier/later has zero impact on your UG chances. Upgrade priority is based on medallion level, fare class, time of request (usually the same as time of booking), and the DL Reserve Amex as a tiebreaker.
Totally disagree with you, but I am not let this get elevated into a prolonged grudge match.

Regards.
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Old Apr 8, 2013, 5:53 pm
  #1370  
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I was Silver until last year. I don't think I had one flight where I wasn't in an exit row or an EC seat. Enough elites who get upgraded prior to the flight had EC seats that open up when they upgrade. Granted as more flights go BFUGs, this may be more difficult, but if there's no EC available when you check-in, some EC seats will open when upgrades process. You can always talk to the GA to move you up when he/she processes upgrades or keep an eye for open seats with the DL app.
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Old Apr 9, 2013, 8:46 am
  #1371  
 
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So to add a data point on EC on KL-operated flights. I had booked a trip to BUD with just AMS-BUD-AMS operated by KL. The AMS-BUD was DL-coded and the BUD-AMS was KL-coded. @KLM on Twitter could confirm me into EC (for free) on BUD-AMS but not AMS-BUD. Wound up cancelling the trip for free due to a schedule change and rebooking to return to IAD instead of OMA. Made sure to get BUD-AMS-IAD all KL-coded. Twitter team confirmed me into my preferred EC seats and emailed me a confirmation showing the seat assignments. No clue if they will actually stick in the end, but everything appears right. (Except on DL.dumb, of course, where BUD-AMS doesn't show at all (it is on the receipt) and there is no seat assignment for AMS-IAD showing at all.)
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Old Apr 9, 2013, 11:56 am
  #1372  
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Originally Posted by MSPeconomist
Not quite. Assuming no Y fares and SWUs/miles upgrades, the priority is based on status, fare class, and Reserve card, with time of request as the tiebreaker.
Ah, yes. Devil's in the details - thanks for the correction.

Here is the standard resource, though I think it still leaves out things like SWUs?

Originally Posted by SCEflyer
Totally disagree with you, but I am not let this get elevated into a prolonged grudge match.

Regards.
Totally fine with your disagreement. I'd simply point out that many of the other responses in this thread document people updating/changing seat assignments after they are in the gate area, which I would hope means after they've checked-in, since a BP is generally required to get airside.

We do agree that people can and should periodically check the seat map leading up to departure if they are in search of a better seat than what they already hold.
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Old Apr 9, 2013, 1:26 pm
  #1373  
 
Join Date: Aug 2010
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FWIW, I have NEVER had a problem as an FO getting an EC seat ..... and it's not a case where I'm logging on at exactly 24 hours ahead of time to snipe said seats.

I can check-in at my convenience, and there's always been multiple EC seats available.
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Old Apr 9, 2013, 1:55 pm
  #1374  
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Originally Posted by gooselee
Totally fine with your disagreement. I'd simply point out that many of the other responses in this thread document people updating/changing seat assignments after they are in the gate area, which I would hope means after they've checked-in, since a BP is generally required to get airside.

We do agree that people can and should periodically check the seat map leading up to departure if they are in search of a better seat than what they already hold.
Don't the gate information screens advertise being able to switch your seat with the Mobile App? Maybe I'm imagining but I swear one of the flip-through screens, in addition to the flight info, weather, upgrade and standby lists, etc. is a screen for the mobile app and a description mentioning that you can switch seats "right from your mobile phone".
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Old Apr 9, 2013, 2:31 pm
  #1375  
 
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Posts: 672
Originally Posted by FlyDeltaJets87
Don't the gate information screens advertise being able to switch your seat with the Mobile App? Maybe I'm imagining but I swear one of the flip-through screens, in addition to the flight info, weather, upgrade and standby lists, etc. is a screen for the mobile app and a description mentioning that you can switch seats "right from your mobile phone".
Those screens were really making me mad today. They show the standby and upgrade lists for 2 seconds and then just start cycling through 5 minutes of bull crap that was helpful the first time someone saw them three years ago.
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Old Apr 12, 2013, 1:22 pm
  #1376  
 
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76L vs 76T (both out of mods) in Eco

I am flying STR-ATL tomorrow 13APR
Planned a/c according to flightaware is a 76L (SeatGuru: Eco Comfort beginning at row 14)
http://de.flightaware.com/live/flight/N1603

But during check-in, the seat map for 76T shows up (SeatGuru: Eco Comfort beginning at row 16)

Who to believe?

If, as planned, it will be the 76L, when will I be able to (online-) check-in for row 14? As soon as the outgoing flight has departed, so there can't be any more equipment changes? Or only at airport check-in tomorrow?
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Old Apr 12, 2013, 2:52 pm
  #1377  
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Both the 76L and 76T show the first row of EC as 16 or 17. The 76G starts at row 14.

It looks busy in Economy tomorrow - EF says the flight is J9 Y7 and is a 76L/T. As far as I can tell, EC is completely booked - all EC seats, including bulkheads, are bookable in advance.
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Old Apr 12, 2013, 3:52 pm
  #1378  
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Originally Posted by tim171080
76L vs 76T (both out of mods) in Eco

I am flying STR-ATL tomorrow 13APR
Planned a/c according to flightaware is a 76L (SeatGuru: Eco Comfort beginning at row 14)
http://de.flightaware.com/live/flight/N1603

But during check-in, the seat map for 76T shows up (SeatGuru: Eco Comfort beginning at row 16)

Who to believe?

If, as planned, it will be the 76L, when will I be able to (online-) check-in for row 14? As soon as the outgoing flight has departed, so there can't be any more equipment changes? Or only at airport check-in tomorrow?
Originally Posted by rwoman
Both the 76L and 76T show the first row of EC as 16 or 17. The 76G starts at row 14.

It looks busy in Economy tomorrow - EF says the flight is J9 Y7 and is a 76L/T. As far as I can tell, EC is completely booked - all EC seats, including bulkheads, are bookable in advance.
DL.com is showing a 76T boarding for the ATL-STR flight tonight.
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Old Apr 14, 2013, 3:08 pm
  #1379  
 
Join Date: Apr 2010
Programs: DL PM, Hilton Diamond
Posts: 60
question for upgrades to EC

Does Delta upgrade elite members from economy class into EC on international flights? If so, what is the schedule, I. e. one day before flight etc. I am planning a flight to BKK in Oct 13 and will be traveling with one other non elite individual.
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Old Apr 14, 2013, 3:41 pm
  #1380  
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Originally Posted by garyrosendahl
Does Delta upgrade elite members from economy class into EC on international flights? If so, what is the schedule, I. e. one day before flight etc. I am planning a flight to BKK in Oct 13 and will be traveling with one other non elite individual.
As PM you get free intl EC seats as part of you benefits. This benefit, like extra luggage applies to everyone else you book on your PNR up to 9.
Just book together under you PNR and both of you will get EC.

There is no upgrade of medallion members who did not paid for EC even with empty EC seats.

UNLESS the Y cabin is oversold.

Last edited by tentseller; Apr 14, 2013 at 5:15 pm
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