FAQ: Comfort+ Seating

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Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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Old Feb 5, 12, 6:41 am
  #121  
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Originally Posted by SpinzCity View Post
I just got a schedule change for my MSP-AMS round-trip for summer (June out, August return) and I got automatically moved from 10J to 12J. When I clicked to get 10J back, I got a message saying 10J is not Economy Comfort, and that if I continued with my switch to 10J, then any amount I might have paid for EC would be refunded.

10A/B/H/J are all grey-colored (like regular seats - - not even Premium blue). This is true on my outbound as well.
Asked on the 764 issues we've been discussing, I thin there's an IT glitch somewhere.
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Old Feb 5, 12, 7:45 am
  #122  
 
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So, keeping in mind the 764 bulkhead is free, would you take it and be happy? Or would you still pay for another EC seat? We have 15AB JFK-LHR
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Old Feb 5, 12, 7:50 am
  #123  
 
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Anyone fly on the 737-700s (77W) lately?

Also, trying to clarify the 75Vs (Hawaii fleet). I believe this is what I'll have LAX-LIH, from what I can tell. From reading here and a.net, sounds like the 75Vs have completed the EC update. The reason I'm asking is I'm sitting in 23, which on some EC 757s would be the worst seat since it's the first row of economy behind EC...

Thanks!


(In rememberance of the DC10s we used to fly to the islands...and MKE-MSP for that matter!)
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Old Feb 5, 12, 8:04 am
  #124  
 
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Originally Posted by sesasheep View Post
So, keeping in mind the 764 bulkhead is free, would you take it and be happy? Or would you still pay for another EC seat? We have 15AB JFK-LHR
I took the 15A too, here's hoping that I get my booze.
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Old Feb 5, 12, 11:11 am
  #125  
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Originally Posted by sesasheep View Post
So, keeping in mind the 764 bulkhead is free, would you take it and be happy? Or would you still pay for another EC seat? We have 15AB JFK-LHR
Here's a pic of the space between row 15 and the bulkhead on the 764:

http://i218.photobucket.com/albums/c...1/91380222.jpg
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Old Feb 5, 12, 11:44 am
  #126  
 
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Bulkhead row not EC?

Anyone know why the bulkhead row (row 15) of the 767-400ER from ATL-MUC shows up as a non-EC row? On Seatguru, it is an EC row, and is in fact "green" due to the extra legroom, etc. On the Delta seat selection chart, the row is non-EC (and hence, free of charge), but the 4 rows behind it are EC.
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Old Feb 6, 12, 4:44 am
  #127  
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764 - Row 15 - Economy Comfort

Originally Posted by kicksral View Post
Anyone know why the bulkhead row (row 15) of the 767-400ER from ATL-MUC shows up as a non-EC row? On Seatguru, it is an EC row, and is in fact "green" due to the extra legroom, etc. On the Delta seat selection chart, the row is non-EC (and hence, free of charge), but the 4 rows behind it are EC.
Row 15 is still EC.

The seat map appears corrected on all of my upcoming trips - row 15 is green again.

Originally Posted by currentjer View Post
I took the 15A too, here's hoping that I get my booze.
I would double check selecting 15A held since the seat map has reverted back to normal.
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Old Feb 7, 12, 3:26 pm
  #128  
 
Join Date: Dec 2011
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Unhappy TATL Economy (dis)Comfort

Flew on 2012-02-02 on DL80 from ATL-BRU, on a 763, in EC. Seats were decent, and had a noticeable amount of additional pitch (legroom) compared to usual Y seats.

Flew on 2012-02-06 on DL57 from AMS-ATL, on a 333, in EC. Seats were also comfortable (with nicer headrests than the ones on the 763), but the seat pitch was *terrible*. I sat in 12J, companion was in 12H. We noticed when we sat down that the row 11 seats seemed closer than we expected. Before exiting the plane, I used a headphone cable to measure the seat pitch: it was 34". This means that it is approximately one *whole* inch more than the standard seat pitch in Y on that plane. It is true that the Delta websites says "*up to* four additional inches of legroom", so one inch falls within that statement... but if I had actually paid the premium for EC on this flight I would have demanded a refund. The additional seatback recline is nice, but not as valuable as the increased seat pitch.

In addition, choosing rows 10-14 on this plane for EC seems to be a terrible idea, because there is extremely little overhead storage for most of these seats. Seats 10A-B and 10H-J have no underseat storage (they are exit row/door seats). Seats 12C-D and 12F-G have the same issue (bulkhead). Seats 11A, 12A, 11J and 12J have no underseat storage, because the space underneath the seat in front is completely filled by the AVOD electronics box. Out of the first 16 seats in EC, 10 of them have *zero* underseat storage. On top of that, the grand total of overhead space for these sixteen seats is 4 half-length bins and 2 full-length bins (and the center row bins are not deep enough for a decent size rolling suitcase). We boarded towards the middle of the Sky Priority group (another story there... terrible gate crowd handling at AMS) and when we got to our seats there were passengers seated in all of rows 10 and 11, 12A-G and some of row 13... and all overhead bins back to row 14 were already full.

Granted, we made it home, and that is Delta's primary goal, but marketing these seats as 'preferred' for frequent fliers seems ridiculous.
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Old Feb 7, 12, 3:59 pm
  #129  
 
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Wirelessly posted (BlackBerry8320/4.5.0.81 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I was also underwhelmed with eC on the 333.
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Old Feb 7, 12, 4:04 pm
  #130  
 
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I may be mistaken, but on some aircraft (including I think the A333s), they didn't take any rows out and instead took away an inch or two from the non-EC seats. On the A333s, the seat pitch was reportedly 31" to 33". I think the max now outside of EC is 32" so you may have received 2 or 3" more than the other seats. Did you happen to measure the non-EC seats?
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Old Feb 7, 12, 4:05 pm
  #131  
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Originally Posted by kpfleming View Post
Granted, we made it home, and that is Delta's primary goal, but marketing these seats as 'preferred' for frequent fliers seems ridiculous.
Think how you'd feel if you'd paid extra for them. As for "we made it home..." it seems like both Delta and its apologists count any flight that doesn't kill you as a success. I feel your pain.
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Old Feb 7, 12, 4:08 pm
  #132  
 
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Originally Posted by FlytheTail View Post
Did you happen to measure the non-EC seats?
No, I didn't... I suppose that would have been wise but I was concerned about it looking weird :-)

I was going by the map page on SeatGuru that says "31-33" inches for the standard Economy seats; maybe that's inaccurate like the "38" inches for EC is.
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Old Feb 7, 12, 4:10 pm
  #133  
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kpfleming,

Thanks for your feedback. I've added it into the EC FAQ.

http://www.flyertalk.com/forum/delta...t-seating.html
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Old Feb 7, 12, 4:24 pm
  #134  
 
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We shouldn't have to troll boutique websites to pin down what seat pitch we MIGHT actually confront for extra $ on a trans-oceanic run.

The lack of any EC uniformity should be a bigger issue.
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Old Feb 7, 12, 4:28 pm
  #135  
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I feared the "hype" about EC would outstrip reality. It is a regular coach seat with slightly more leg room. That is the only expectation you should have. I read here about getting "upgraded" to EC and had to laugh. 99% of the flying public could not tell the difference if they looked quickly. The free booze is a nice touch but there should be no illusion: EC = Coach.
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