FAQ: Comfort+ Seating

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Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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Old Dec 27, 12, 8:54 am
  #1141  
 
Join Date: Apr 2005
Location: New York, western US
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Originally Posted by rwoman View Post
From post #1...gooselee has discussed this issue:

75X: LINK and LINK

The 75E (with BE seats) is used on the JFK-LAX/SFO route...I'm pretty sure on this plane it's only the first four rows/ABC seats that are EC.

Not sure if my answer helps or not...
It does help a bit. I guess I need to pay more attention. I was surprised that I got this in 22A on the 75E (I presume...I don't know if there is another 757 with 16 BE seats that would have a different EC window set up). I had no window JFK-LAX (another missed upgrade!) and then unfortunately had no window in EC on my connecting LAX-OGG flight (which like most west coast to Hawaii flights has no PTV).
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Old Dec 27, 12, 9:18 am
  #1142  
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Originally Posted by TrojanTraveler View Post
It does help a bit. I guess I need to pay more attention. I was surprised that I got this in 22A on the 75E (I presume...I don't know if there is another 757 with 16 BE seats that would have a different EC window set up). I had no window JFK-LAX (another missed upgrade!) and then unfortunately had no window in EC on my connecting LAX-OGG flight (which like most west coast to Hawaii flights has no PTV).
If you can provide feedback on the 75E, I'll be happy to add it in!!

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Old Dec 29, 12, 9:13 pm
  #1143  
 
Join Date: Jan 2008
Posts: 3,123
Sorry if this has been asked before, but I couldn't find it anywhere. Flying ATL-AUA in exit row right now, but I can move up to EC. Which would you prefer, is the leg room comparable with both, or how about seat comfort in EC vs exit row? It's a 737-800. Thanks.
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Old Dec 29, 12, 10:23 pm
  #1144  
 
Join Date: Sep 2011
Posts: 3
Seems like every time I log in my seat has been changed and a different plane is flying. It now looks like our EC seats are in row 13 on our 767 flight Narita to Bangkok and PEK to SEA.

Any comments on row 13? Emergency rows 20 & 21 and have been taken.
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Old Dec 31, 12, 3:08 pm
  #1145  
 
Join Date: Dec 2012
Posts: 1
Do NOT book seats 10 A,B,E,F on Delta's Boeing 737-800s

Originally Posted by JW6130 View Post
Here's my review of the Economy Comfort seats on the 737-800. RWoman, feel free to add this to the summary since there isn't much there on anything on the 737 other than row 10.

Rows 10-12 aren't very comfortable, IMHO. On most of the other aircraft with Economy Comfort seats that I've sat in, the headrests at least offer extra padding and even a possible neck support thingy. On the 737, it looks like they just put light colored seat covers with the Economy Comfort logo on the seats and called it a day.

Recline is actually pretty good, at least in Row 11. However, I think I'd rather have the exit row vs. Economy Discomfort on this aircraft in the future. YMMV.

Nothing like Diamonds and Platinums sitting in the back on a Wednesday afternoon....FCM at its finest.
I recently sat in seat 10E on flight 1344 from PHL to SLC. This is a bulkhead seat, though the bulkhead is just a partition between economy class and first class seats. I am taller than average, about 6'4". On Delta's online survey form about my flight experience in their cabin comfort experience section I checked "Poor" (the lowest rating) to the questions about "Seat comfort", "Legroom", and "Amount of personal space". Here are my comments I wrote:

"I paid $39 extra for an "Economy Comfort" seat, and I think the seat I had was one of the WORST I ever had on a Delta flight. It was a bulkhead seat, 10E, in the first row behind the first class section on a Boeing 737-800. I think Delta should label this an "Economy Discomfort" seat. I cannot believe that you charge extra money for such a horrible seat! seat guru.com rates this seat as "Some Drawbacks" while all other Economy Comfort seats are rated "Standard Seat" except the aisle seats in row 10 that are rated "Good, Seat", http://www.seatguru.com/airlines/Del..._737-800_A.php

Here are the reasons I was VERY DISSATISFIED with this seat:
1. It has LESS legroom than a regular economy seat, and when I tried to lean the seatback backwards the seat cushion moved forward and gave me even less legroom. I could not cross my leg unless I put my foot in front of the passenger beside me.
2. The tray table that unfolded from the arm rest was about half the size of a seat back tray table in regular economy class, and when unfolded it was not completely flat nor level. Also, there was no forward or back adjustment of the tray table, and when unfolded it was so close to my waist that I found it difficult to eat my food and balance my drink on it.
3. The seat back pouches appeared to be much smaller than those in regular economy class. This was especially annoying because there is no under seat storage in the bulkhead seating.
4. On other Delta flights when I booked Economy Comfort I believe the seat cushions and head rests were better quality and more comfortable than those in regular economy seats. I do not think that was true on this flight.

I am going to send a separate email request to Delta demanding my $39 fee be returned!!!"

I have flown on other Delta flights and planes when I booked Economy Comfort, and I was extremely pleased with my seating experience on those flights. However, my seat on this 737-800 plane was one of the WORST I have ever had on a domestic flight
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Old Jan 1, 13, 4:02 pm
  #1146  
 
Join Date: Jan 2013
Posts: 2
Delta CRJ900 Bulkhead Question

Hello. We fly on a Delta CRJ900 (SkyWest for one leg, and Pinnacle for the other - if it matters), and are currently sitting in the bulkhead (5A, 5B). But, we're large people, and only want to sit there if the arm rest goes up. I've reviewed all other blogs, forums, seat guru/experts and am getting conflicting reports. Can anyone solve this for me, for sure? Thanks so much, and happy new year.
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Old Jan 1, 13, 4:11 pm
  #1147  
 
Join Date: Jan 2009
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It does not go up. The first class seats in front of you do not have tray tables on their backs, thus the need to put the tray table inside your armrest.

Last edited by bigsaabowski; Jan 1, 13 at 5:10 pm
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Old Jan 1, 13, 4:14 pm
  #1148  
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http://www.flyertalk.com/forum/delta...t-seating.html

I've got pics linked to the CR7 in post #1. Assuming the CR9 is the same, the first row if EC has moveable arm rests.
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Old Jan 1, 13, 4:16 pm
  #1149  
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Also, while that row is "EC" and has extra legroom, the seats are narrower due to the tray table in the armrest. More problematic is the fact that 5B is directly in line with the aisle in FC as the FC cabin only has one row of seats on that side of the aricraft. If you board early, be prepared to be pummeled as people head to the back of the plane.
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Old Jan 1, 13, 4:52 pm
  #1150  
 
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Leg room is great though
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Old Jan 1, 13, 4:53 pm
  #1151  
 
Join Date: Jan 2013
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Thank you so much for the quick answers. When I look at blogs/pages like this one (http://boardingarea.com/blogs/deltap...ct-delta-trip/) it definitely looks like it will raise up (the tray tables are in the other arm rests). How should I reconcile this with the answers above? [Thanks again for all of your expertise...I was in NYC on Sept. 11th 2001, and haven't been great with flying since (claustrophobia, etc.) - so flying these little planes makes me really anxious and I try to find the best I can.]
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Old Jan 1, 13, 5:13 pm
  #1152  
 
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My apologies, I was picturing the left side of an -88 in my head. It does appear that that the tray tables are located on the aisle and window sides of the respective seats, making the armrest in between them movable.
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Old Jan 1, 13, 9:54 pm
  #1153  
 
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The CRJ700 and 900s that I have flown do not always have moveable armrests in between the seats for the bulkhead row, and would be uncomfortable if you are of size. I prefer 5C on the 900 as I am only slightly larger, fit fine in between the immoveable armrests, love the extra legroom, and it keeps me from overflowing into my neighbor's seat.

I'd move back a row to 6 if it's available. Sometimes the aisle armrest will also go up in rows 6/7 - look for a small button on the bottom and all the way at the back of the armrest.

Also, as another poster mentioned, the bulkhead aisle seat that is 4B or 5B on those planes gets bumped a LOT due the position of the seat to the aisle itself.
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Old Jan 2, 13, 9:49 pm
  #1154  
 
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wanted to share a couple of photos i took on a recent trip... as you might guess from my handle, i like bulkhead seats. i was flying in Y on the refurbished 767-300 (with personal video, power, sky interior), and had a choice of 17E with seatmates, or 22CDE to myself. in the process, i ended up with the following pics of the options:

my original seat assignment, seat 17E (economy comfort). this was beautiful until two people about my size showed up for 17C and 17D:



my alternate choice, seat 22E (economy). considering that the flight had only 30-40 empty seats, this one had the advantage of an empty 22CD, 23CDE, and 22FG when i felt like looking out the window:



(with the DM's, PM's, and NRSA's in EC, the "preferred" seats were almost completely empty -- most of the people in them moved there...)

my foot isn't touching the wall, but it's close. it's a tight bulkhead. certainly no room to stretch out, but with the power outlet, i got 7 hours of laptop use out of this seat...

on the flight home, i flew 17E with 17CD (and every other seat on the plane) occupied. neither option is perfect, but the ride home made me happy i stuck with 22CDE on the outbound.

i spent the last half hour of that outbound flight in 22G, with 22F empty, and realized how much i prefer even a tight bulkhead to a regular seat!

Last edited by Seat1A; Jan 2, 13 at 9:59 pm
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Old Jan 3, 13, 2:35 am
  #1155  
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Originally Posted by lhitchner View Post
I recently sat in seat 10E on flight 1344 from PHL to SLC. This is a bulkhead seat, though the bulkhead is just a partition between economy class and first class seats. I am taller than average, about 6'4". On Delta's online survey form about my flight experience in their cabin comfort experience section I checked "Poor" (the lowest rating) to the questions about "Seat comfort", "Legroom", and "Amount of personal space". Here are my comments I wrote:

"I paid $39 extra for an "Economy Comfort" seat, and I think the seat I had was one of the WORST I ever had on a Delta flight. It was a bulkhead seat, 10E, in the first row behind the first class section on a Boeing 737-800. I think Delta should label this an "Economy Discomfort" seat. I cannot believe that you charge extra money for such a horrible seat! seat guru.com rates this seat as "Some Drawbacks" while all other Economy Comfort seats are rated "Standard Seat" except the aisle seats in row 10 that are rated "Good, Seat", http://www.seatguru.com/airlines/Del..._737-800_A.php
Thanks for your input/feedback. I've updated post #1 with a link to your feedback. Also, keep in mind seat guru is not an official source of information on a/c. Many of us find it's not current.

Originally Posted by Seat1A View Post
wanted to share a couple of photos i took on a recent trip... as you might guess from my handle, i like bulkhead seats. i was flying in Y on the refurbished 767-300 (with personal video, power, sky interior), and had a choice of 17E with seatmates, or 22CDE to myself. in the process, i ended up with the following pics of the options:
Thanks for your feedback - I've added it to the links in post #1!
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