FAQ: Comfort+ Seating

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Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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Old Dec 16, 12, 4:47 pm
  #1111  
 
Join Date: Oct 2012
Location: Los Angeles
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Posts: 66
Allow me to reiterate for those who do not know:

If you like to stretch your leg out in the aisle or are often bumped by passersby in EC, avoid 10C (bulkhead aisle) on MD90's like the plague.

The offset Y cabin means the cart has to literally jerk sideways toward 10C in order to turn down the Y aisle after first class.

Just witnessed an FA explicitly warn a 10C passenger to scoot in, having already been clobbered multiple times.

Last edited by GenYTraveler; Dec 16, 12 at 4:48 pm Reason: Clarification
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Old Dec 17, 12, 7:00 am
  #1112  
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Originally Posted by tmontemb View Post
You're dead on. I was tricked by this for sure.
I have had horrible experiences on the Airbuses of DL last week. A total of your TATL and all having issues with seats.

A332 11D - huge eqm box restricting leg room (despite "knee" room being ok)

A332 11F - huge eqm box restricting leg room (despite "knee" room being ok)

A333 11J - a new plastic wall has been put in by cable binders - this seat is now worse than regular Y on a CR9 - no streching at all, no underseat storage and "footing" issues with your neighbor: the seat is asymetric to floor space and you tend to intrude to your neighbors space. As you can see, the plastic cover is spawning the WHOLE undeseat area with no way to stretch left or right

This is unacceptable and I would consider this as fraudulent when someone actually paid real money for those seats.





A333 10J - emergency slide restricting leg stretching for right leg, would be a perfect sleeping seat if the FA's would not tend to wake you up and make you put down your feed from the slide.

Last edited by c_d; Dec 17, 12 at 8:00 am Reason: Picture Size
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Old Dec 17, 12, 7:06 am
  #1113  
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Originally Posted by c_d View Post
I have had horrible experiences on the Airbuses of DL last week. A total of your TATL and all having issues with seats.

A332 11D - huge eqm box restricting leg room (despite "knee" room being ok)

A332 11F - huge eqm box restricting leg room (despite "knee" room being ok)

A333 11J - a new plastic wall has been put in by cable binders - this seat is now worse than regular Y on a CR9 - no streching at all, no underseat storage and "footing" issues with your neighbor: the seat is asymetric to floor space and you tend to intrude to your neighbors space. As you can see, the plastic cover is spawning the WHOLE undeseat area with no way to stretch left or right

This is unacceptable and I would consider this as fraudulent when someone actually paid real money for those seats.

]

A333 10J - emergency slide restricting leg stretching for right leg, would be a perfect sleeping seat if the FA's would not tend to wake you up and make you put down your feed from the slide.

Can you please resize the photos? I had to zoom out about 50% in order to really see them.

As far as feet on the slide, it's a safety issue, so the FA bugging you is probably them doing their job vice aiming to inconvenience you...
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Old Dec 17, 12, 8:07 am
  #1114  
c_d
 
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Posts: 1,611
Originally Posted by rwoman View Post
Can you please resize the photos? I had to zoom out about 50% in order to really see them.

As far as feet on the slide, it's a safety issue, so the FA bugging you is probably them doing their job vice aiming to inconvenience you...
Resize done.

I totally agree, rwoman, but ...

If a passenger buys EC, it is safe to assume that he/she expects something for the money. Unfortunately, with many seats there is a catch. If there is a slide hindering you from stretching your legs, then this seat should not be advertised as having extra leg room. They DO have the technical means to display it as preferred seat and do just that for other planes.

The whole thing reminds me of car rentals that advertise "the fastest street car" and "bleifuss", charge you astronomically but deliberately put all-weather tires on that restrict the car speed to a Ford Focus.
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Old Dec 17, 12, 10:51 am
  #1115  
 
Join Date: Nov 2010
Posts: 22
When I booked my EC seats for my flight from LAX into OGG they told me that the seat where the slide is, is not sold as an EC seat - only the 2 seats next to it. However if you check on delta.com that seat is marked as EC .....
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Old Dec 17, 12, 11:34 am
  #1116  
c_d
 
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Originally Posted by bthau View Post
When I booked my EC seats for my flight from LAX into OGG they told me that the seat where the slide is, is not sold as an EC seat - only the 2 seats next to it. However if you check on delta.com that seat is marked as EC .....
I think you're having the 77L in mind here. The A333 has no 3-across seating and the slide is in front of the FIRST row of EC. The 77L has it way in the back (44 I think) and it's nowhere near EC - however I think it's still a preferred seat.
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Old Dec 17, 12, 2:39 pm
  #1117  
 
Join Date: Oct 2012
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Flying ATL-ZRH, rows 14-19 are EC on this 767-76G.

With 2 friends, so I want to take C, D and E. Which row is best? 16? 17? Will avoid 14. I want to avoid congregating pax and bathroom lights. Thanks.

Last edited by GenYTraveler; Dec 17, 12 at 3:11 pm
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Old Dec 17, 12, 2:48 pm
  #1118  
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Originally Posted by GenYTraveler View Post
Flying ATL-ZRH, rows 14-19 are EC.

With 2 friends, so I want to take C, D and E. Which row is best? 16? 17? Will avoid 14. I want to avoid congregating pax and bathroom lights. Thanks.
I would go with Row 16 since there's more space (EC seats) behind you rather than a regular Y row.
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Old Dec 19, 12, 8:25 am
  #1119  
 
Join Date: Jun 2012
Location: Michigan
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Originally Posted by tulips*n*truffles View Post
I'm almost embarrassed to ask this because I know it's been discussed. But I can't seem to figure out exactly what aircraft I'm flying on, therefore if the responses actually pertain to my situation. Sorry in advance!
One of the few improvements in the new Delta website is they give you the exact model number now. On the seat map, click on "aircraft details" toward the upper right. On the resulting screen they will give you the model number just above the picture of the airplane.
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Old Dec 19, 12, 9:24 pm
  #1120  
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DL needs to roll out EC on the CRJs. I'm flying on a CRJ-700 and a CRJ-900 in March, and I have a feeling that I'm going to dread it since the CRJ-200 was horrible. (IIRC, the -700 and the -900 are simply stretched versions of the -200)
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Old Dec 20, 12, 1:10 am
  #1121  
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Originally Posted by diburning View Post
DL needs to roll out EC on the CRJs. I'm flying on a CRJ-700 and a CRJ-900 in March, and I have a feeling that I'm going to dread it since the CRJ-200 was horrible. (IIRC, the -700 and the -900 are simply stretched versions of the -200)
See post #1...the CR7 and CR9 have EC.
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Old Dec 20, 12, 1:10 pm
  #1122  
 
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Originally Posted by diburning View Post
DL needs to roll out EC on the CRJs. I'm flying on a CRJ-700 and a CRJ-900 in March, and I have a feeling that I'm going to dread it since the CRJ-200 was horrible. (IIRC, the -700 and the -900 are simply stretched versions of the -200)
The economy comfort on the CRJ-700/900 does give you more legroom, but the seats are still narrow and not very comfortable...however I would take EC on a 700/900 over ANY seat on a CRJ-200 any day of the week!

HOWEVER...if the choice is an EC seat on a 700/900 with someone sitting next to me...OR two seats next to each other open on a 200 (i.e. an aisle seat with nobody sitting in the window seat)...I'd take the latter!
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Old Dec 20, 12, 10:23 pm
  #1123  
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Originally Posted by rwoman View Post
See post #1...the CR7 and CR9 have EC.
Oops! Seatguru must be lying to me then! The two flights I'm taking are operated by Pinnacle though. Is EC rolled out on the entire -700 and -900 fleet?
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Old Dec 21, 12, 5:38 am
  #1124  
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Originally Posted by diburning View Post
Oops! Seatguru must be lying to me then! The two flights I'm taking are operated by Pinnacle though. Is EC rolled out on the entire -700 and -900 fleet?
AFAIK, yes.
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Old Dec 22, 12, 6:05 pm
  #1125  
 
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EC reviews by modhop:

I've done a few video reviews of EC with a few more coming. So far I've posted a CRJ700 in row 4:

http://www.modhop.com/video-delta-ai...comfort-row-4/

...and a comparison review matching-up rows 31-32 of a 777:

http://www.modhop.com/video-delta-77...-seats-31-32j/

I'll likely have more in the very near future (I'm actually surprised to find that those are the only two I've done!) as I'm in DL seats this weekend.
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