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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Nov 11, 2012, 2:31 pm
  #1051  
 
Join Date: Jan 2012
Location: DCA/IAD/BWI
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Posts: 19
Originally Posted by trublu
Anyone have pointers regarding Seat 20A on Delta 757? I'm a little worried that it might be cramped because of the exit row door.
I have chosen that seat many times and no worries on the door - you will have plenty of space there and probably can't even reach the slide with your feet.
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Old Nov 12, 2012, 8:41 am
  #1052  
 
Join Date: Mar 2012
Posts: 3
Does anyone know if its possible to book a VA flight SYD-LAX on DL metal then pre-purchase an Economy Comfort seat on the DL flight?
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Old Nov 12, 2012, 7:30 pm
  #1053  
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Originally Posted by trublu
Anyone have pointers regarding Seat 20A on Delta 757? I'm a little worried that it might be cramped because of the exit row door.
No worries about the door. However, boarding on these planes can be a nightmare as seemingly every person bumps you with their carryons.
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Old Nov 14, 2012, 3:40 am
  #1054  
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All,

I've updated the links in post #1.

Thanks for your continued feedback!

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Old Nov 14, 2012, 6:44 am
  #1055  
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Originally Posted by gooselee
I feel like this was asked in this thread earlier, and if not then hopefully it's still appropriate.

Previously, I had been unable to move into EC seats during or after checkin via the DL Android app. However, I was sitting at the airport today stalking EC aisle seats, and when I saw one open up, I tapped on it just to see.

To my surprise, it worked! I was able to confirm the seat change in the app, and my new seat slip printed out at the gate. Looks like DL IT actually fixed this!
I take this back. Checked in for a flight this morning and had to go to the laptop in order to move from exit to EC...
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Old Nov 14, 2012, 8:07 am
  #1056  
 
Join Date: Oct 2012
Posts: 4
I am flying cross country to Vegas tomorrow at 5am. Delta just opened up a bunch of the blue "preferred seats." What exactly are those and do I have to pay to change to them? It's not the green economy comfort ones...

Thanks!
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Old Nov 14, 2012, 8:39 am
  #1057  
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Originally Posted by Lance Silber
I am flying cross country to Vegas tomorrow at 5am. Delta just opened up a bunch of the blue "preferred seats." What exactly are those and do I have to pay to change to them? It's not the green economy comfort ones...

Thanks!
Free if you have status or on a Y/B fare.

http://www.delta.com/traveling_check...rred_seats.jsp

Medallion® members and customers purchasing Y or B Economy Class tickets will continue to enjoy complimentary access to Preferred Seats at the time of booking and all the way up to departure. And now, non-Medallion members can purchase these seats 24 hours prior to departure.
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Old Nov 14, 2012, 8:43 am
  #1058  
 
Join Date: Oct 2012
Posts: 4
Originally Posted by rwoman
Free if you have status or on a Y/B fare.

http://www.delta.com/traveling_check...rred_seats.jsp
Thank you. I am Economy (T). I assume that isn't good?
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Old Nov 14, 2012, 9:13 am
  #1059  
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Originally Posted by Lance Silber
Thank you. I am Economy (T). I assume that isn't good?
Not if you want the seat for free.
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Old Nov 14, 2012, 9:24 am
  #1060  
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Originally Posted by rwoman
Not if you want the seat for free.
The preferred seats are free for all medallions and cheaper than EC for non-elites on discounted fares, however non-elites cannot select/pay for preferred seats until T-24 (whereas EC is always available for anyone to select and/or purchase - see link below).

Preferred seats do not differ in any way from regular Y seats except for their location - usually all of the non-EC window/aisle seats in front of the wing.

Here is a useful link: http://www.delta.com/traveling_check...pare_seats.jsp
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Old Nov 19, 2012, 7:51 am
  #1061  
 
Join Date: Oct 2012
Location: Western NY
Programs: DL PM
Posts: 480
What happens if paid EC then upgraded? EC sale eligibility?

Cabin only shows 1 F seat assigned on the MD88 out of 16, (DL 895 - 12/23 FLL to LGA) so I'm keeping my fingers crossed that even as an FO I may have a small shot at the upgrade. I hope I'm not jinxing myself by asking this

If I pay for EC and then am lucky enough to get upgraded, do I get refunded for my EC seat or does $ just kinda disappear? I'll cross the FO threshold in a few weeks, so to lock seats I'd have to pay (and with the EC sale I'll pay the same now vs. waiting until post FO threshold).


Also, I'll cross the threshold 11/27 if travel goes as planned, anyone know if I'll be able to stack the FO and EC Sale prices before the sale ends on the 29th? I was told that medallion sweeps are saturday evening, so I wouldn't be eligible for the flight upgrade list until 12/2. However in that window of a few days between "FO Eligible" and actually being FO, would I be able to access EC at a discounted rate? Which would also help for my MQS 31 and 32 that are scheduled for that week and that it sounds like I'll not be on the upgrade list for

Basically I'm debating between waiting to purchase the seats on the 28th vs buying now. I'm cheap and wouldn't mind saving the money that the double sales would save me, but I also don't want to have the EC seats sell out either.


Thanks for the 10,000 foot view from the experts on this!
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Old Nov 19, 2012, 7:57 am
  #1062  
 
Join Date: May 2011
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$$ paid for EC seats is lost if upgraded. Delta clearly definines this in their T&C.

And Elite status is usually posted withing 24 hours of the qualifying flight. Not just on saturdays (that was years ago..) So whenever your account is credited with MQM/MQS that put you over the FO threshold your account will be FO. Right away you should login and select your preferred seats for all upcoming flights (unless you've already paid for EC).


Once your status shows FO then you will qualify for discount EC seats though not before. You will not qualify for FO benefits until your account reflects FO. You'll know when your elite status is updated simply by logging in to your account and checking your membership (general member vs Silver Medallion).

I have no information to offer on the EC sale though so I'm not sure.


Happy Monday! and welcome to FT!!

Last edited by mridley2; Nov 19, 2012 at 8:01 am Reason: additional info
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Old Nov 19, 2012, 8:16 am
  #1063  
 
Join Date: Oct 2012
Location: Western NY
Programs: DL PM
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thanks for the fast reply and thanks for the welcome!

The Saturday sweep thing was just reiterated by a phone agent last week... doesn't means she wasn't working off outdated info, but it made me worry a bit.

Edit:
I also totally forgot about the preferred seating. That is a great suggestion!

Last edited by jb008; Nov 19, 2012 at 8:22 am
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Old Nov 19, 2012, 8:35 am
  #1064  
 
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I would not read anything into seatmaps a month out. If you do manage an upgrade it will be because the business travellers that would normally be upgraded are not so likely to be flying that day.
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Old Nov 19, 2012, 8:41 am
  #1065  
 
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Originally Posted by mattsteg
I would not read anything into seatmaps a month out. If you do manage an upgrade it will be because the business travellers that would normally be upgraded are not so likely to be flying that day.
Exactly, OP doesn't know how many medallions are in the upgrade queue and thus doesn't know how many seats will start to disappear at 5 days out.

David
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