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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Nov 4, 2012, 10:44 am
  #1036  
 
Join Date: Jul 2012
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Gooselee, No TA, all are booked on dl.com by me. Although now that you mention it, I did so using the change seat function so maybe where I'm screwing up is in the order i'm doing things. I'll usually check in via app, app wont let me change, then I jump to the desktop site...and still fail. Too bad I don't have any more flights scheduled to test it out.
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Old Nov 4, 2012, 10:56 am
  #1037  
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Originally Posted by yolo1966
Gooselee, No TA, all are booked on dl.com by me. Although now that you mention it, I did so using the change seat function so maybe where I'm screwing up is in the order i'm doing things. I'll usually check in via app, app wont let me change, then I jump to the desktop site...and still fail. Too bad I don't have any more flights scheduled to test it out.
Even if you've already checked in via the app, try going through the check-in steps again on the desktop website, as if you were trying to reprint your BP (I do this every time b/c I prefer using the app, but my work demands a "paper" BP for reimbursements ). Try changing seats to EC while you're inside that process...that's where I'm always able to do it.

If it's still not working, definitely send some feedback to Delta. And if you're on twitter, @DeltaAssist can usually do things like this pretty quickly and save you some time on the phone.
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Old Nov 4, 2012, 11:01 am
  #1038  
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Originally Posted by gooselee
What does it tell you to do? I haven't been able to move into an EC seat via the app, always have to do it via the website or kiosk.

In related news, anyone have an updated review of row 10 (EC bulkhead) on the domestic 763? Trying to decide between that and the 2nd exit row further back. I'd prefer not to be that close to the lav on a transcon, and don't necessarily mind a hard bulkhead as long as it still provides decent legroom.
Update for post #1.

Domestic 763 bulkhead EC (row 10). Hard bulkhead but decent legroom (granted, I'm only 5'6") as the bulkhead curves forward near the bottom - IIRC this curve only exists on the AB/FG seats, not the middle section, though those still seemed okay judging by the pax sitting there with their legs extended.

It looked like like it'd be just as comfortable as the 2nd exit rows, but I didn't get a chance to wander up and look some more as the GA came back with my UG as I was stowing my bags, and immediately stopped caring about the difference .
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Old Nov 4, 2012, 11:18 am
  #1039  
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Originally Posted by gooselee
Update for post #1.

Domestic 763 bulkhead EC (row 10). Hard bulkhead but decent legroom (granted, I'm only 5'6") as the bulkhead curves forward near the bottom - IIRC this curve only exists on the AB/FG seats, not the middle section, though those still seemed okay judging by the pax sitting there with their legs extended.

It looked like like it'd be just as comfortable as the 2nd exit rows, but I didn't get a chance to wander up and look some more as the GA came back with my UG as I was stowing my bags, and immediately stopped caring about the difference .
Thanks for the update! I'll update post #1 if I ever get home from Stuttgart!
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Old Nov 4, 2012, 11:22 am
  #1040  
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Originally Posted by rwoman
Thanks for the update! I'll update post #1 if I ever get home from Stuttgart!
Thank YOU again for the work on these FAQ threads. Safe travels!
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Old Nov 4, 2012, 3:56 pm
  #1041  
 
Join Date: Feb 2010
Posts: 44
I've been reading this thread and its links (although I haven't made it through all 70 pages yet). Thanks for keeping it updated. I do have a question regarding the A330-300. We will be flying on this aircraft from AMS-DTW, and I'm unsure if the EC seats are worth paying $99 each for. I recently flew United from TXL to ORD and thought that the E+ seats were worth paying for as there was substantially more legroom than I've had in regular economy in the past (and on the flight from EWR-ORD that followed that one).

However, I did read the review linked in the top of the thread that said that there was not extra legroom in EC on this aircraft. I don't care about free drinks as I don't drink. I think all the economy seats have USB power and in seat AVOD, so really the only difference would be the legroom. I think 4 extra inches is worth paying for. I'm not sure 1 or 2 inches would make a difference.

Thanks for any advice.
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Old Nov 4, 2012, 5:23 pm
  #1042  
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Originally Posted by btgm
I've been reading this thread and its links (although I haven't made it through all 70 pages yet). Thanks for keeping it updated. I do have a question regarding the A330-300. We will be flying on this aircraft from AMS-DTW, and I'm unsure if the EC seats are worth paying $99 each for. I recently flew United from TXL to ORD and thought that the E+ seats were worth paying for as there was substantially more legroom than I've had in regular economy in the past (and on the flight from EWR-ORD that followed that one).

However, I did read the review linked in the top of the thread that said that there was not extra legroom in EC on this aircraft. I don't care about free drinks as I don't drink. I think all the economy seats have USB power and in seat AVOD, so really the only difference would be the legroom. I think 4 extra inches is worth paying for. I'm not sure 1 or 2 inches would make a difference.

Thanks for any advice.
Yes, the A333 has extra legroom and recline in EC. Row 10 is my preference...in 10J AMS-JFK next Monday.
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Old Nov 6, 2012, 7:28 am
  #1043  
 
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Where does one see the pricing for EC on a possible booking? Is it only after purchase. No status member here.
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Old Nov 6, 2012, 8:09 am
  #1044  
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Originally Posted by nmenaker
Where does one see the pricing for EC on a possible booking? Is it only after purchase. No status member here.
You cannot see it before booking. For a historical record of input, see the link towards the bottom of post #1 for this thread. I've assembled the data that's been given in a google spreadsheet.
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Old Nov 6, 2012, 8:49 am
  #1045  
 
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thanks

Originally Posted by rwoman
You cannot see it before booking. For a historical record of input, see the link towards the bottom of post #1 for this thread. I've assembled the data that's been given in a google spreadsheet.
thanks, yes I caught that great spreadsheet. I'll use it as a guide.
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Old Nov 6, 2012, 9:32 am
  #1046  
 
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Originally Posted by rwoman
Yes, the A333 has extra legroom and recline in EC. Row 10 is my preference...in 10J AMS-JFK next Monday.
I have that seat for SEA-NRT and NRT-SIN (DL just subbed a 330 for the usual 777 on that flight) on Thursday! I'm relieved that I caught the substitution at the right moment to grab that seat. Obsessive checking of seat assignments does pay off sometimes.
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Old Nov 7, 2012, 4:09 am
  #1047  
 
Join Date: Feb 2010
Posts: 44
Row 10 is the exit row, I think. Does anyone know the age cutoff for it? DD is 15 and I know the cutoff is usually somewhere around there but can't recall exactly. I couldn't find it on Delta's website.
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Old Nov 7, 2012, 4:10 am
  #1048  
 
Join Date: Feb 2010
Posts: 44
Sorry for the extra post. It was the only way I could figure out to get notified of answers.
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Old Nov 8, 2012, 6:28 pm
  #1049  
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I feel like this was asked in this thread earlier, and if not then hopefully it's still appropriate.

Previously, I had been unable to move into EC seats during or after checkin via the DL Android app. However, I was sitting at the airport today stalking EC aisle seats, and when I saw one open up, I tapped on it just to see.

To my surprise, it worked! I was able to confirm the seat change in the app, and my new seat slip printed out at the gate. Looks like DL IT actually fixed this!
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Old Nov 10, 2012, 8:08 pm
  #1050  
 
Join Date: Jun 2009
Posts: 27
Anyone have pointers regarding Seat 20A on Delta 757? I'm a little worried that it might be cramped because of the exit row door.
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