FAQ: Comfort+ Seating

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Old Nov 29, 17, 11:03 am   -   Wikipost
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Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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Old Oct 25, 12, 10:26 am
  #1021  
 
Join Date: Oct 2012
Posts: 4
Economy Comfort legroom and recline?

Would love some thoughts on the following...

I just booked Row 6 (economy comfort) on an A320 (domestic plane) from Vegas to Detroit. Can anyone tell me how much more legroom and or recline I will have. I keep reading so many different stories about how some have a lot more room and recline and some don't have much. I paid $49 for this because my original seat assignment was deleted when they changed to a smaller plane and the only seats left were middle seats.

Thank you for any advice/heads up!
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Old Oct 25, 12, 10:33 am
  #1022  
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Seat guru.com will tell you. Just look up the carrier, then plane.

Welcome to FT!
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Old Oct 25, 12, 10:39 am
  #1023  
mia
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Welcome to Flyertalk.

I have moved your post to the Delta Skymiles forum and edited the title to more specifically identify the question.
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Old Oct 25, 12, 10:46 am
  #1024  
 
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Lots of information about EC here:

http://www.flyertalk.com/forum/delta...t-seating.html

Quick answer: domestic EC has extra legroom but no additional recline.
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Old Oct 25, 12, 11:00 am
  #1025  
 
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Originally Posted by Lance Silber View Post
Would love some thoughts on the following...

I just booked Row 6 (economy comfort) on an A320 (domestic plane) from Vegas to Detroit. Can anyone tell me how much more legroom and or recline I will have. I keep reading so many different stories about how some have a lot more room and recline and some don't have much. I paid $49 for this because my original seat assignment was deleted when they changed to a smaller plane and the only seats left were middle seats.

Thank you for any advice/heads up!
While I do think that the entire EC section on the A319/A320 series provides a noticeable increase in space, I would encourage you to look at row 4 if it is available. The separator between F and Y has no impact on foot room (your feet can go beneath the seats in row 3), and the spacing between rows 3 and 4 is very wide.

Last edited by akonradi; Oct 25, 12 at 6:39 pm
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Old Oct 25, 12, 11:03 am
  #1026  
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Originally Posted by wcj View Post
Seat guru.com will tell you. Just look up the carrier, then plane.

Welcome to FT!
Seatguru used to have value when it came to info on the Delta fleet. That stopped years ago. It has been so poor keeping up with fleet configuration changes - lie-flat installations, first class adds and subtractions, the Economy Comfort rollouts (remember, intercontinental and domestic were separate) - that I no longer look to Seatguru for any info on the Delta fleet.
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Old Oct 26, 12, 2:40 pm
  #1027  
 
Join Date: Nov 2011
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Originally Posted by CBear View Post
I'm prepared to get royally flamed for this...but here goes.

I'm booked in EC with my toddler. He'll be flying in a car seat. With regular seating on a 737-800, he can rear face with his particular car seat without infringing on the person in front of him ability to recline. Since with the extra 2 or 3 inches and without the additional recline I'm assuming this will work without preventing the person in front of him to recline?

This is a red eye with a 11pm departure and it would be better for everyone on the plane if I can keep him comfortable asleep the entire flight, hence me wanting to keep him rear faced and paying extra to make both of us more comfortable.
I just wanted to report back. Flew SEA-JFK Economy Comfort 737-800 with my 14 month old. He sat in a rear facing Combi Coccoro car seat, person in front of him reclined comfortably with no complaint.
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Old Oct 28, 12, 7:50 am
  #1028  
 
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757-200 with Video 75X

So there appears to be some conflicting information how many rows of EC there are on the 75X aircraft. Looking at Flt 2368 ATL-SEA on 10/31 which shows 75X. Delta's own seat maps show 4 full rows of EC extending back to Row 23, which the extra two right in row 19. The actual seat map for the flight online says that 23D is not economy comfort, and @DeltaAssist also says its not economy comfort. Anyone know the real story?
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Old Oct 28, 12, 11:30 pm
  #1029  
 
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Originally Posted by wolfson292 View Post
So there appears to be some conflicting information how many rows of EC there are on the 75X aircraft. Looking at Flt 2368 ATL-SEA on 10/31 which shows 75X. Delta's own seat maps show 4 full rows of EC extending back to Row 23, which the extra two right in row 19. The actual seat map for the flight online says that 23D is not economy comfort, and @DeltaAssist also says its not economy comfort. Anyone know the real story?
I've been in that seat a few times and have never been able to figure this out. In OLCI seat selection it shows up as a preferred seat, not EC. But on board, I can tell no difference from 23C or 23EF, all of which are EC. There is no limited recline, and it even has the gray EC headrest.

FWIW, though, I will still take row 27 over any of the EC rows on this aircraft whenever possible. Same recline and better legroom.
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Old Nov 2, 12, 10:52 pm
  #1030  
 
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Did a search within thread and couldn't find much, but for whatever reason every time I try to select economy comfort at check in when complimentary for silvers neither dl.com or the app will allow me to select seats. Anyone else with this problem? Usually end up having someone having to do it manually. I've gone through this 3x already.
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Old Nov 3, 12, 8:47 am
  #1031  
 
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Originally Posted by yolo1966 View Post
Did a search within thread and couldn't find much, but for whatever reason every time I try to select economy comfort at check in when complimentary for silvers neither dl.com or the app will allow me to select seats. Anyone else with this problem? Usually end up having someone having to do it manually. I've gone through this 3x already.
What does it tell you to do? I haven't been able to move into an EC seat via the app, always have to do it via the website or kiosk.

In related news, anyone have an updated review of row 10 (EC bulkhead) on the domestic 763? Trying to decide between that and the 2nd exit row further back. I'd prefer not to be that close to the lav on a transcon, and don't necessarily mind a hard bulkhead as long as it still provides decent legroom.
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Old Nov 3, 12, 6:06 pm
  #1032  
 
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On the site I keep getting error messages saying your seat cannot be changed try again or something to that effect. I end up calling the 800# to do the change because I fear if I wait until I get to the airport the aisle seats I prefer will be gone.
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Old Nov 3, 12, 8:25 pm
  #1033  
 
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App & EC

I too was having the problem selecting EC from within the DL app.
I asked when calling SMS to do an SDC and found out from the agent that EC selection is not permitted from within the app. I didn't get why it was restricted, but at least that tells us something...
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Old Nov 3, 12, 9:43 pm
  #1034  
 
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FAQ: Economy Comfort Seating

good to know about the app. I wish I knew why dl's desktop version won't let me make changes either?

For now i'll just assume rightly or wrongly that it's a scheme to make additional revenue by holding back EC seats for last minute paid upgrades.
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Old Nov 4, 12, 9:38 am
  #1035  
 
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Originally Posted by yolo1966 View Post
good to know about the app. I wish I knew why dl's desktop version won't let me make changes either?

For now i'll just assume rightly or wrongly that it's a scheme to make additional revenue by holding back EC seats for last minute paid upgrades.
I dunno, sounds like just a classic DL IT glitch. Are your tickets booked in some peculiar way through a TA or something? I've never had a problem moving to EC via the desktop website at check-in...though I believe you must do it during the actual check-in process, not the "change seats" function.

Might be worth a TTU?
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