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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
************************************************** ***********
Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
************************************************** ***********

Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

   
Old Sep 24, 2012, 9:30 am
  #961  
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Originally Posted by mridley2
I've encountered free AVOD in EC on transcon JFK-LAX and SFO-JFK in both directions. Last time was in April though so maybe it's changed since then. Flying JFK-SFO in October so I'll get the chance to try again I suppose.
Correct - it is because the a/c on this route are the international 752's (ex-TWA) that have been used TATL in the past. Part of DL's modified BusinessElite on the route.

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Old Sep 25, 2012, 12:59 pm
  #962  
 
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Forgive me if this has come up before... I've seen permutations of this but no clear reports back that match my situation.

I guess bottom line is once you're in EC, does Delta ever come back and either take the EC seat away from you or charge you if you're no longer eligible?

I currently have a single reservation booked with myself and two work colleagues (no status). We chose EC seats. I probably would like to split the PNR at some point to be eligible for an upgrade.
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Old Sep 25, 2012, 1:33 pm
  #963  
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Fellow Silver Medallion/FOs. How have you done getting Economy Comfort at Check-In?
I'm quite happy to report that I have a 100% success rate of moving to Economy Comfort during check-in for my flights. This is over my last five flights now. How is everyone else doing?
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Old Sep 25, 2012, 1:39 pm
  #964  
 
Join Date: Jun 2011
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Programs: DL PM, Hilton Diamond
Posts: 424
Originally Posted by CMK10
I'm quite happy to report that I have a 100% success rate of moving to Economy Comfort during check-in for my flights. This is over my last five flights now. How is everyone else doing?
I've found that I can't move up to EC until 24 hours before the segment in question. Thus, even though OLCI opens up 24 hours in advance, you can't snag EC until 24 hours before the segment.The website says we should be able to move up at OLCI -- no mention of the 24 hour limitation.

That said, I've had a decent success rate when I've tried to move up. I'd still take the exit row on an MD-88/DC9 over EC.
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Old Sep 25, 2012, 2:00 pm
  #965  
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Originally Posted by Ascii
I've found that I can't move up to EC until 24 hours before the segment in question. Thus, even though OLCI opens up 24 hours in advance, you can't snag EC until 24 hours before the segment.The website says we should be able to move up at OLCI -- no mention of the 24 hour limitation.

That said, I've had a decent success rate when I've tried to move up. I'd still take the exit row on an MD-88/DC9 over EC.
I have yet to run into that problem but I think that's because usually by the time I check in, my second flight is within 24 hours. Also, I'd take EC over the MD-88 exit row because I hate waiting for the 13-15 rows in front of me to get off the plane, even though row 26 is highly desirable.
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Old Sep 25, 2012, 2:08 pm
  #966  
 
Join Date: May 2011
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Haven't had a problem switching to EC at check-in.
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Old Sep 25, 2012, 2:10 pm
  #967  
 
Join Date: Mar 2012
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Hate to Jinx it, but never flown out of MEM without EC on any DL so far this year (iirc)
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Old Sep 25, 2012, 2:31 pm
  #968  
 
Join Date: May 2012
Posts: 120
There's always been at least one EC seat available but not always a seat I prefer. If the seat i already have is only a few rows back I keep that over a middle seat or a bulkhead seat (more legroom but I dislike having a wall in front of me and nowhere to put my 2nd bag.
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Old Sep 25, 2012, 4:38 pm
  #969  
 
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757-200be (75e)
757-200BE (75E).

Row 22 has no windows. Seat A has very limited view from 21A window.

Good if you want to watch AVOD or sleep on a red-eye, bad if you want to watch the clouds and terrain .
Last edited by SuperG1955; Sep 27, 2012 at 6:36 am
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Old Sep 25, 2012, 4:49 pm
  #970  
 
Join Date: Jun 2012
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Originally Posted by kreneskyp
There's always been at least one EC seat available but not always a seat I prefer. If the seat i already have is only a few rows back I keep that over a middle seat or a bulkhead seat (more legroom but I dislike having a wall in front of me and nowhere to put my 2nd bag.
This exactly +1. I've generally been taking an exit row unless I have a short layover after and want to get off the plane quicker.
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Old Sep 25, 2012, 5:15 pm
  #971  
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Had pretty good success myself. What happens is all the Gold/Platinum/Diamond Medallions get their upgrades, and vacate the EC seats they had to move up to F, leaving open seats for me up in EC, and as long as there's a window or aisle seat, I may move up. Only once have I not been able to switch and it wasn't because of a lack of open seats but rather just a lack of two open seats together, so I just decided to keep my companion and me in the exit row.
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Old Sep 25, 2012, 6:39 pm
  #972  
 
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I don't know about EC, I've been too busy sitting in F . Or on CRJ .
Last edited by wetrat0; Sep 25, 2012 at 6:40 pm Reason: Add part about CRJ
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Old Sep 25, 2012, 9:04 pm
  #973  
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Originally Posted by CMK10
I'm quite happy to report that I have a 100% success rate of moving to Economy Comfort during check-in for my flights. This is over my last five flights now. How is everyone else doing?
Do you mean "for free"?
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Old Sep 26, 2012, 1:01 am
  #974  
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Originally Posted by bworrell
Forgive me if this has come up before... I've seen permutations of this but no clear reports back that match my situation.

I guess bottom line is once you're in EC, does Delta ever come back and either take the EC seat away from you or charge you if you're no longer eligible?

I currently have a single reservation booked with myself and two work colleagues (no status). We chose EC seats. I probably would like to split the PNR at some point to be eligible for an upgrade.
If there's an a/c change, and you're no longer eligible for EC, then you could lose those seats.
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Old Sep 26, 2012, 6:14 am
  #975  
 
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Originally Posted by rwoman
If there's an a/c change, and you're no longer eligible for EC, then you could lose those seats.
Delta @Assist assures me that what I'm supposed to do is split the PNR so upgrades are possible and has assured me that it's no issue with the already assigned EC seats. Of course as you point out if there are changes to the flight, etc, then EC seats would probably be lost.

I'll report back in a week or so on how that worked out!
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