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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jul 28, 2012, 5:49 am
  #796  
 
Join Date: Apr 2012
Location: UK
Posts: 400
Thumbs up A Good EC Experience
Flew in EC a couple of days ago on a 763-ER (G) seat 17F (No PTV's)

It was actually the most comfortable transatlantic flight i've ever had (except in business of course) and I really noticed and appreciated both the extra recline and legroom. Usually I sit with my knees in the back of the seat in front but the space was great and I was able to recline and relax comfortably.

Worth every penny extra penny in my opinion!
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Old Jul 28, 2012, 6:12 am
  #797  
 
Join Date: Apr 2012
Location: UK
Posts: 400
767-300 ER - Is it really that bad?
Flew in EC on a 767-300 ER (G) a couple of days ago and was surprised given the amount of hate directed towards that particular plane across FT.

Yes, it was old, the overhead bins were a little on the small side and there were no PTV's but the plane itself was in a pretty good state. It was well maintained and perfectly comfortable for a 9 hour transatlantic flight.

Based on my experience i'm really struggling to understand some of the hate and criticism towards this particular plane, so my question is whether it is really that bad?
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Old Jul 28, 2012, 6:43 am
  #798  
 
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
I flew on this plane from DUS-ATL just last week in BE and enjoyed the experience. The OH bins were on the smallish side. My fully compliant carry on bag did get a little stuck when placing it in the OH bin in the middle. It fit fine on the outside bin.

The recliners in BE seem to fit my large frame better than the lie flat bed seats. I think that I prefer an airline seat that does a pretty good job for relaxing in than an airline lie flat bed that does a sorry job of imitating a comfortable seat.

The most important factor to me in the whole equation here is the service that is granted by the in-flight crew. A genuinely pleasant in-flight crew overcomes a lot of negatives brought on by an older, somewhat dated, hard product.
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Old Jul 28, 2012, 6:54 am
  #799  
FlyerTalk Evangelist
Original Poster
 
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Many do not dislike EC on the 763.

http://www.flyertalk.com/forum/delta...t-seating.html

Also, OP, please do not create duplicate posts, as you've put this in the EC FAQ!

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Old Jul 28, 2012, 7:37 am
  #800  
 
Join Date: Jan 2011
Location: New York
Programs: Super-duper Triple Gold Platinum President's Circle - er, Delta American Express
Posts: 1,116
I think the biggest single complaint is the lack of AVOD. The seats themselves are fine, IMO.
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Old Jul 28, 2012, 8:04 am
  #801  
 
Join Date: Aug 2008
Location: ATL
Programs: IHG-Spire, DL-Gold, MR-Platinum, HH-Gold, SPG-Gold, Hyatt-Diamond, BA-Silver
Posts: 277
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.0.3; en-us; SGH-T989 Build/IML74K) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)

763 ER BE is actually not bad.. Y avod is lacking, but i have other issues traveling in Y on TATL/ long distance flights than AVOD which my tablet suffices the purpose.
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Old Jul 28, 2012, 8:58 am
  #802  
 
Join Date: Nov 2009
Location: PHL
Programs: AA EXP
Posts: 953
I actually prefer the recliners on daytime flights. They're much more comfortable for working. I don't really care for AVOD as my laptop or iPad provides all the entertainment I need. I like the lie-flats for overnight flights - maybe it's my smallish 5' 11" frame, but I get plenty of rest on the 764 lie flats (haven't had a chance to try the 772 except domestic ex ATL).
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Old Jul 28, 2012, 9:22 am
  #803  
 
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
DL is in the process of converting their international 767-300 fleet to lie flat BE seats and coach PTVs. I would expect the rate of conversions to accelerate this winter as more and more TATL routes are suspended.
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Old Jul 28, 2012, 9:56 am
  #804  
 
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,748
What I "hate" is paying 4K and getting the old 763 recliners on long routes like IST, ATH, SVO. The only way I can survive those old recliners is to have an empty seat beside me which means I also get an extra pillow and blanket to reshape the seat.

I also have problems with my size-wize rollaboard if I board late due to a delayed connection.

Edited to say that DL messed with 2 of my international trips today and so I was reminded that I have to survive the old 763 ATL-STR in late October.
Last edited by Xeno; Jul 28, 2012 at 11:06 am
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Old Jul 28, 2012, 12:04 pm
  #805  
 
Join Date: Jun 2005
Posts: 173
I flew JFK-CPH and AMS-ATL both on a 767-300ER in June in Y, and these aircraft have seen better days. They had worn seat cushions and grimy tray tables. On the night flight to CPH none of the overhead reading lights in coach were working (confirmed by the very aplologetic FA) which was really frustrating since I have some material I planned to read for work. Then on the flight to ATL, the IFE was completely broken.
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Old Jul 28, 2012, 1:33 pm
  #806  
 
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,552
These birds are fine in coach (assuming they aren't in disrepair), and some of the EC seats are quite roomy. I think many of the gripes are about the old recliner seats in BE. That product isn't "bad" per se, but it certainly isn't competitive with most other carriers' business class cabins. The seats are narrow, don't lie flat, and have outdated IFE. I would never pay to sit up front or purchase an M+ fare in an attempt to upgrade on these planes.
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Old Jul 28, 2012, 1:42 pm
  #807  
 
Join Date: Jan 2007
Posts: 1,621
Is there still only a curtain behind first class on the a319 and a320? Rows 4 and 5 are available on two upcoming flights, and I want to have space to stretch my legs. If I'll be able to stick them under row 3's seats, that would be excellent.
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Old Jul 28, 2012, 7:44 pm
  #808  
 
Join Date: Jul 2003
Location: Gig Harbor, WA
Programs: Delta Diamond, Delta 2MM, HHonors Gold, Bonvoy Titanium
Posts: 693
767-300 ER - Is it really that bad?
I'm flying the old 767-300ER in BE from CDG-SLC in October. It's scheduled for 11+ hours but I'm sure will be ok for a daytime flight. I was just happy to get 2 100K business awards to Europe!!!
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Old Jul 29, 2012, 7:27 am
  #809  
 
Join Date: Apr 2009
Location: Center City, MN
Programs: DL Diamond, MM, Hilton, Marriott, Priority Club, etc
Posts: 436
EC is fine for me on those planes, no AVOD is tough for a 10+ hour flight.

I'm sure eventually they will get them all converted but I try to arrange my travel to avoid really long flights on them - for example, I need to go to Beijing in a couple of weeks and I am not taking the 767 the whole way, which is what delta.dumb offers as their preferred option for me.
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Old Jul 29, 2012, 10:51 am
  #810  
 
Join Date: May 2012
Posts: 349
My first flight on a DL 763ER was in EC a few weeks ago NRT-PDX-ATL, and it was a surprisingly pleasant flight. I think most of the reason those planes get a bad rap is that, overall, they have the worst hard product in the DL widebody fleet.
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