Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

Old Jul 12, 2012, 7:21 am
  #706  
 
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Are Mexico flights considered international?
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Old Jul 12, 2012, 7:23 am
  #707  
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Originally Posted by rwoman
Every TATL flight I've taken this announcement is made.

EDIT: It may not be FAA - this announcement is typically in conjunction with "Increased security measures on TATL flights, passengers are to remain in their respective cabin." On the 764, the curtain is actually labled "BE Only"

I am not sure if it's an FAA regulation or not on international, but I know even though Delta makes an announcement on domestic to use the Lavs in your own cabin, they never seem to say anything if someone from Y comes up and uses the F lav. On international they seem to be pretty strict about enforcing it. If a FA told a passenger to stay in Y and they continued to come up to J, I could see them getting in trouble for refussing to follow crew member instructions.
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Old Jul 12, 2012, 7:57 am
  #708  
 
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I am flying ATL-MUC on a 764 in late AUG. I can't select seats on DL.com and per expertflyer all non-premium seats are taken.

If I wait until day of departure (there is three of us), what are the odds of the TA putting us in EC if all non-premium seats are occupied or will they move up an elite?
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Old Jul 12, 2012, 8:11 am
  #709  
 
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Originally Posted by Deltahater
I am flying ATL-MUC on a 764 in late AUG. I can't select seats on DL.com and per expertflyer all non-premium seats are taken.

If I wait until day of departure (there is three of us), what are the odds of the TA putting us in EC if all non-premium seats are occupied or will they move up an elite?

Call a DL agent and change your seats. You will still have to pay for EC unless you're PM+ but I wouldn't wait until T-24 to select EC. At T-24, I doubt you'll get 3 seats at that point and certainly not 3 together.

Also, if you're all 3 not on same PNR then you won't get the FO/GM discount your two companions.
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Old Jul 12, 2012, 8:21 am
  #710  
 
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Originally Posted by jamesteroh
I am not sure if it's an FAA regulation or not on international, but I know even though Delta makes an announcement on domestic to use the Lavs in your own cabin, they never seem to say anything if someone from Y comes up and uses the F lav. On international they seem to be pretty strict about enforcing it. If a FA told a passenger to stay in Y and they continued to come up to J, I could see them getting in trouble for refussing to follow crew member instructions.
As far as I know, a crew member can tell you to take your seat at any time for any reason...including to facilitate meal/bev service. They don't want Y pax up front for a variety of reasons. But I know of no FAA ban, other than congregating near the front lav, that bans briefly visiting a family member on either side of the magic curtain. Hanging out in the galley...clearly not cool.
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Old Jul 12, 2012, 9:10 am
  #711  
 
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the reg is "cabin crossing"

Originally Posted by LegalTender
Citation?

I understood the reg prohibits congregating near the front lav, not "passing through the curtain."
Originally Posted by rwoman
Every TATL flight I've taken this announcement is made.

EDIT: It may not be FAA - this announcement is typically in conjunction with "Increased security measures on TATL flights, passengers are to remain in their respective cabin." On the 764, the curtain is actually labled "BE Only"
Originally Posted by LegalTender
As far as I know, a crew member can tell you to take your seat at any time for any reason...including to facilitate meal/bev service. They don't want Y pax up front for a variety of reasons. But I know of no FAA ban, other than congregating near the front lav, that bans briefly visiting a family member on either side of the magic curtain. Hanging out in the galley...clearly not cool.
I believe it's a reg. See http://www.flyertalk.com/forum/delta...ror-story.html, esp. post #3 ff.
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Old Jul 12, 2012, 9:23 am
  #712  
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Originally Posted by Deltahater
I am flying ATL-MUC on a 764 in late AUG. I can't select seats on DL.com and per expertflyer all non-premium seats are taken.

If I wait until day of departure (there is three of us), what are the odds of the TA putting us in EC if all non-premium seats are occupied or will they move up an elite?
If you can't select a premium seat then I assume you aren't silver+. If there are EC seats available it shoudl let you select them on line and allow you to pay for them so it's possible all the EC are sold. I am surprised your seats haven't been assigned yet, but at check in, I am pretty sure you can select a premium non-ec seat, but I wouldn't plan on finding 3 seats together.

I would be very surprised if Delta would give you three seats in EC. If EC are the only seats available, I would hope Delta would give those seats to a GM member before anyone else.
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Old Jul 12, 2012, 9:58 am
  #713  
 
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Originally Posted by AKC6
I believe it's a reg. See http://www.flyertalk.com/forum/delta...ror-story.html, esp. post #3 ff.
Yes, an FT poster is under that impression.

But since an airline is not required to have two cabins, I fail to see how DHS could conjure, much less enforce such a ban.

A DL cabin crossing reg compelled by the cabin crew at its discretion is equally enforceable, practically speaking.
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Old Jul 12, 2012, 11:56 am
  #714  
 
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Originally Posted by mridley2
Call a DL agent and change your seats. You will still have to pay for EC unless you're PM+ but I wouldn't wait until T-24 to select EC. At T-24, I doubt you'll get 3 seats at that point and certainly not 3 together.

Also, if you're all 3 not on same PNR then you won't get the FO/GM discount your two companions.
Thank you for your advice.
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Old Jul 12, 2012, 3:05 pm
  #715  
 
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Originally Posted by amanuensis
For domestic flights, silvers can change seats to any available Economy Comfort seats at no charge once the 24-hour window is hit. But unlike First-class Upgrades this will not be done for you automatically -- you have to manually change the seat when you check in online. So of course the early bird gets the worm.

If you don't want to wait and risk no domestic Economy Comfort seats being available at the 24-hour window, you can book a Y, B, or M fare and be able to select any available Economy comfort seat at the time of booking at no extra charge. Or you can pay to upgrade to an Economy Comfort seat at any time AFTER booking (like, one minute after booking) at a 50% discount.

For international flights, silvers only get the Economy Comfort seat for free on Y and B fares. Or if you happen to get an operational upgrade, which is unlikely -- and you won't know until you are getting ready to board. The only likely way that a silver will be able to sit in Economy Comfort on an international flight is if s/he pays the upgrade fee after booking. For international flights, the silver discount is only 25%.

thanks for the help. does EC really give that much more space?
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Old Jul 12, 2012, 3:50 pm
  #716  
 
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Originally Posted by zerodegre
thanks for the help. does EC really give that much more space?
3-4 extra inches on both domestic and international, plus extra recline on some T-con and all intercontinental flights and free beer/wine on all international flights (excluding Latin America and Carribean routes).
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Old Jul 13, 2012, 1:13 am
  #717  
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One thing I still don't know about EC is how does legroom compare EC vs exit. Obviously some exit rows have tons of space in which case you trade-off the additional space beyond EC by sitting exit for the additional recline, but say for instance a CR9. Do I go EC or row 13 (last exit) row?

Does EC for non transcon (JFK-LAX/SFO) have extra recline?
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Old Jul 13, 2012, 3:11 am
  #718  
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Originally Posted by mnredfox
One thing I still don't know about EC is how does legroom compare EC vs exit. Obviously some exit rows have tons of space in which case you trade-off the additional space beyond EC by sitting exit for the additional recline, but say for instance a CR9. Do I go EC or row 13 (last exit) row?

Does EC for non transcon (JFK-LAX/SFO) have extra recline?
I've always thought exits on CRJs did not have great leg room.

The JFK-SFO/LAX 752s do have additional recline.
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Old Jul 13, 2012, 7:10 am
  #719  
 
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Originally Posted by mnredfox
Does EC for non transcon (JFK-LAX/SFO) have extra recline?
Delta's website says that extra recline is available on some flights between JFK and LAX, JFK and SFO, and ATL and HNL. So obviously EC on some flights between those city pairs do not have extra recline.

And so if you are traveling domestic between any other city pairs and you want extra recline, better hope that that F upgrade comes through.
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Old Jul 13, 2012, 12:02 pm
  #720  
 
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Originally Posted by LoveToFlyOften
Alright, I'm currently sitting in 10D on a 737-800 (Bulkhead). Do NOT book EC in row 10 unless its the aisle seat (unlimited leg room due to the cut out). There is no improvement in leg room against a standard economy bulkhead.

There is a noticeable difference in recline though, and I think the seat is comfortable (and I had a 12 hour flight in Economy before this one)!

Happy seat picking ya'll.
The 737-800 I was on the other day did not have a cutout, rather, the very uncomfortably close bulkhead (with no cutout) extended only half-way in front of 10C. This made it bearable if you slant your legs while sitting in the aisle, but it is otherwise impossible with this design for passengers with legs of moderate length to stretch out because of how close the bulkhead wall is (stupidly, they built it halfway between row 10 and the last row of First, creating alot of deadspace (and with no cutout of any kind for storage or leg extension). I was able to reach around the edge of the bulkhead and store my stuff under the back aisle seat in First. I would never pay extra for this type of seat.
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