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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Nov 2, 2011, 6:44 am
  #16  
 
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Thanks, I got a flight soon on 747, have seat 22c, nice to know i'll be able to lay out and sleep
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Old Nov 2, 2011, 10:31 am
  #17  
 
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Originally Posted by samonyc
I've been on the 752v1. All coach has IFE on these but most content requires payment. The EC seats have complimentary movies and other programming.

Edit: This was on domestic flights. I'm not sure if they change the IFE on TATL flights to give all coach movies. Haven't ever had the pleasure of a TATL flight in a 752.
I've been on several TATL flights on a 752v1, and in all coach seats (EC or regular) all IFE content is free of charge with the exception of HBO shows and movies.
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Old Nov 2, 2011, 2:12 pm
  #18  
 
Join Date: Jul 2011
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Posts: 927
Originally Posted by BoeingGuy
EC is supposed to be free for both DM and PM. What airport are you departing from that said that PMs get a 50% discount?
ATL for DL 8 (I got in to DXB a few hours ago).
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Old Nov 2, 2011, 2:13 pm
  #19  
 
Join Date: Jul 2011
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Programs: DL DM 2MM; EK Silver; HH Gold
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Originally Posted by inno.SAN-ICN
For sure GA was wrong. EC should be free for you.
I believe DL will make refund, just write a complain on DL.com.
Thanks. Will do, and will report back on response.

EDITED 11/5: Thanks for the advice. Complained via the website and they responded immediately to apologize and to promise a refund. So all's well that ends well.

Last edited by irfan23; Nov 4, 2011 at 9:10 pm Reason: Response from Delta
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Old Nov 2, 2011, 2:18 pm
  #20  
 
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nice job Robin.

you deserve a :-: for your great work.
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Old Nov 2, 2011, 2:39 pm
  #21  
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Originally Posted by DHalltheway
nice job Robin.

you deserve a :-: for your great work.
Thanks! LON and TATL in Y (most of the time) are two of the things I know a bit about...lol
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Old Nov 2, 2011, 3:04 pm
  #22  
 
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Thanks very much indeed! It is a very helpful compilation.
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Old Nov 4, 2011, 10:53 am
  #23  
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Anyone have any first hand experience/info regarding the A330-200 rows 10-11 in the center?
Seatguru shows 11 C/G having no seat in front and extra legroom, but the DL seatmap shows those as having a seat in front, and instead 11 D/F have open space.
Asked an agent who had me hold a minute to check, and she said the D/F have more space also... but would appreciate feedback from anyone who flew on this.

Asking since I have a choice between 12A or 11D right now in case the upgrade doesn't clear.

Last edited by rylan; Nov 4, 2011 at 11:06 am
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Old Nov 4, 2011, 11:28 am
  #24  
 
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
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Originally Posted by rylan
Anyone have any first hand experience/info regarding the A330-200 rows 10-11 in the center?
Seatguru shows 11 C/G having no seat in front and extra legroom, but the DL seatmap shows those as having a seat in front, and instead 11 D/F have open space.
Asked an agent who had me hold a minute to check, and she said the D/F have more space also... but would appreciate feedback from anyone who flew on this.

Asking since I have a choice between 12A or 11D right now in case the upgrade doesn't clear.
11CG have no seat in front of them. I've never sat in 11D or F, but believe they have the standard EC legroom. The confusion stems from the way that DL assigns row 10 letters, 10CG should really be named 10DF. If you look at the general DL seat maps here, you'll see the correct layout for rows 10 & 11. I'd take 12A because I prefer windows over middle seats.
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Old Nov 4, 2011, 3:00 pm
  #25  
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Ok, thanks for that info. Makes sense now. Took 12A instead.
rylan is online now  
Old Nov 5, 2011, 10:59 am
  #26  
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OP looks great and good info. It would be nice for the mods to merge this and add this to post 1 in the EC thread.
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Old Nov 5, 2011, 1:25 pm
  #27  
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Originally Posted by mendel k
Thanks, I got a flight soon on 747, have seat 22c, nice to know i'll be able to lay out and sleep
IMHO 22C or its pre-EC predecessor 21C is the worse seat you can get. Yes you do get unlimited legroom but you get trampled on due to PAX lining up/milling around the lav and getting water from the galley plus all the associated noise from there.

About 2/3 of the way between NRT and US you will know for sure that you are sitting near the lavs without even opening your eyes.

The Lav on the HJK side is roped off for BE use so 22H is a good seat is you want aisle.
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Old Nov 6, 2011, 12:23 pm
  #28  
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Updated based upon recent comments since I've been out of the loop this weekend.
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Old Nov 7, 2011, 9:45 am
  #29  
 
Join Date: Sep 2001
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I've got a trip booked to San Juan in December. Delta did an equipment change since I booked this flight. On the return leg, DL430 SJU-ATL, the 757-200 seat map indicates the presence of BizElite but no Econ Comfort. Seatguru's matching seat map shows Econ Comfort. Called PM customer service who confirmed what Delta's seat map indicates.

The first class cabin seating matches Seatguru so I'm confused. Is there really Econ Comfort on this flight but Delta is not selling it as such? Common sense says that knowing Delta, they wouldn't miss an opportunity to sell EC on a flight.

But then again, maybe there are. Here's the seat map from Delta.com that matches the one for the flight and Seatguru's:
https://www.delta.com/planning_reser..._atl/index.jsp

Last edited by GeorgeBurdell; Nov 7, 2011 at 10:02 am
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Old Nov 10, 2011, 7:34 am
  #30  
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Added information on the first row of regular economy seating...
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