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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

   
Old Apr 8, 2017, 9:04 am
  #2896  
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BTW note that the TV and tray table are in the armrest.
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Old Apr 11, 2017, 6:04 am
  #2897  
 
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When Delta decides which customers it will involuntary deny boarding in case of an oversold situation, do non-status passengers who have paid for Comfort+ seating get treated better (being less likely to be booted from a flight)? Or does paying for Comfort+ seating make no difference?

I do not have status on Delta but have to fly Delta every now and then for work.

I usually just pay for Comfort+ seating. Above all, I do not want to get hauled off a plane like United recently did to several passengers.

Thanks.
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Old Apr 11, 2017, 7:15 am
  #2898  
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Originally Posted by NYCommuter
When Delta decides which customers it will involuntary deny boarding in case of an oversold situation, do non-status passengers who have paid for Comfort+ seating get treated better (being less likely to be booted from a flight)? Or does paying for Comfort+ seating make no difference?

I do not have status on Delta but have to fly Delta every now and then for work.

I usually just pay for Comfort+ seating. Above all, I do not want to get hauled off a plane like United recently did to several passengers.

Thanks.
The cost of your ticket certainly plays into who does/doesn't get selected for IDB, since that drives the amount of compensation the airline must pay you in that situation.

Generally speaking, C+ tickets are more expensive than Main Cabin tickets, so in theory you're less likely to get selected for IDB if you purchase a C+ ticket vs. main cabin. This all, of course, depends on who else is on your flight that day and any number of other factors outside of your control.

But remember that IDB is used as a very last resort by the airline. They must/will seek volunteers first, and I'd venture to guess they almost always get them. They don't want to use IDB just as much as their passengers don't want to be IDB'd.

Best course of action: Just buy the ticket/route/product/airline that makes the most sense to you and don't worry about IDB and what happened on UA this week. VDBs and IDBs happen on all airlines with some frequency (particularly VDBs). The UA incident, while by no means normal or good, is a fringe case that was really the culmination of several decisions, circumstances, and timing all coming together at once to produce that outcome. I'll refrain from diving any deeper into the UA situation as there is already a massive thread over in UA-land picking everything about it apart.

TL;DR: DL C+ is an okay product for what it is, but I would not factor IDB probabilities into my decision on whether or not to purchase it.
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Old Apr 12, 2017, 7:37 pm
  #2899  
 
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On DL they are pretty willing to negotiate to NOT get to the IBD setup. I have seen 2200 offered in DL Dollars. The 'max' cash is 1350 or something like that. DL doesn't want to IDB but they have high VDB... because they make it worthwhile.

Paid W generally speaking is higher and 'in theory' higher fare class than most main cabin thus realistically should not be an issue should it happen.
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Old Apr 13, 2017, 9:37 pm
  #2900  
 
Join Date: Jan 2013
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Programs: DL PM, Marriott Gold
Posts: 920
Sat in 14HJ a few nights ago on a DL A330. I was very disappointed in the recline. Six weeks ago sat in 10J and while I wasn't amazed by the recline there, it certainly seemed better. Reclined, 13J seemed very close to me and the IFE screen was rather tilted.

Frankly the recline of the exit row seat 44J on DL's 777 o the return a few days later seemed better than C+ on the A330, or at the very least better than 14J.
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Old Apr 15, 2017, 3:26 pm
  #2901  
 
Join Date: Mar 2012
Location: South Korea
Posts: 100
Any opinions on 29A on a 777? (ATL-ICN)

I reviewed links in wiki but most info was rather outdated. Just wanted to see if anything has changed in the past 4 years. I basically have free choice on C+ on this flight for now so wanted some input. Thanks.

*Choosing 29A due to bulkhead leg room and ability to rest head on side of plane. The general consensus was, if needed, I could climb over B/C and not bother them to go tot he lav. Hope this still holds true.
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Old Apr 15, 2017, 6:28 pm
  #2902  
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There has not been any major updates to the C+ seating on the 777 since rows 30 and 29 were added and the bulkhead moved forward.
Last edited by tentseller; Apr 15, 2017 at 6:49 pm
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Old Apr 15, 2017, 7:07 pm
  #2903  
 
Join Date: Mar 2014
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So the bulkhead rows on the Triple-7 have extension leg room?

Does either window seat have a standard window? Or no window? Assume screens in armrest? And thus slightly narrower seats?

Also for PM/DM reason why two long haul segments with 0-2 seats taken in C+ not instantly clearing?
Last edited by dinanm3atl; Apr 15, 2017 at 7:13 pm
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Old Apr 15, 2017, 7:23 pm
  #2904  
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Originally Posted by dinanm3atl
So the bulkhead rows on the Triple-7 have extension leg room?
YES

Does either window seat have a standard window?
Two windows from seatback to bulkhead wall
Or no window? Assume screens in armrest?
YES
And thus slightly narrower seats?
YES

Also for PM/DM reason why two long haul segments with 0-2 seats taken in C+ not instantly clearing?
If available it will clear in 1-3 days, IME
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Old Apr 15, 2017, 9:28 pm
  #2905  
 
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Yah. It's been 10+ days. Surprised with 0-2 seats booked that an instant upgrade isn't available. Seems very odd considering other similar booking cleared immediately.
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Old Apr 20, 2017, 2:37 pm
  #2906  
 
Join Date: Feb 2017
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My sincere apologies if this has been covered before.

How is the drink service in C+? Is it equivalent to First, i.e. FAs come by frequently and will offer a fill-up if you're empty? Or is it sort of a glorified Y where it's free, but they don't come to you very often and you have to go ask for more?

I've started booking 1st since I really love the service. Love being able to sit there with my glass of wine watching my shows and never have to worry about an empty glass for long. I usually fly UA since my home is IAD, but I've started looking at DL and AA for options. Didn't realize C+ came with drink service. I'm used to UA E+ where you just get more room. If C+ drink service is as fast as 1st, I'd really think about using that.

Thanks!

Edit: So I read more of the thread and I see folks noting that you have to request more, although you can (perhaps depending on the FA) get two at a time. I'd still be interested in input from folks as to what they've seen, i.e. is it pretty much always "you can ask for more but we're not bringing any", or are there some crews that will pass around and offer more, etc. I think first is still probably for me seeing as how I fall into the "don't let me see the bottom of the glass" category.
Last edited by saltydog75; Apr 20, 2017 at 2:49 pm
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Old Apr 20, 2017, 4:00 pm
  #2907  
 
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Originally Posted by saltydog75
My sincere apologies if this has been covered before.

How is the drink service in C+? Is it equivalent to First, i.e. FAs come by frequently and will offer a fill-up if you're empty? Or is it sort of a glorified Y where it's free, but they don't come to you very often and you have to go ask for more?

I've started booking 1st since I really love the service. Love being able to sit there with my glass of wine watching my shows and never have to worry about an empty glass for long. I usually fly UA since my home is IAD, but I've started looking at DL and AA for options. Didn't realize C+ came with drink service. I'm used to UA E+ where you just get more room. If C+ drink service is as fast as 1st, I'd really think about using that.

Thanks!

Edit: So I read more of the thread and I see folks noting that you have to request more, although you can (perhaps depending on the FA) get two at a time. I'd still be interested in input from folks as to what they've seen, i.e. is it pretty much always "you can ask for more but we're not bringing any", or are there some crews that will pass around and offer more, etc. I think first is still probably for me seeing as how I fall into the "don't let me see the bottom of the glass" category.
Service is not the same in C+. First of all, drinks are not served until service is begun in the air. I haven't seen anyone try and get served, but I would expect they the FA would tell you to wait.

If the flight is long enough, they will probably come around a 2nd time, but you are not going to get your wine glass filled like you do in FC. Your are going to have the carts in the aisle, so there might not be someone "rushing" to serve you.

C+ is a nice addition (when it is free), but it is not FC.
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Old Apr 20, 2017, 4:34 pm
  #2908  
 
Join Date: Feb 2008
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I have done two TATL in C+. From my experiences you get an enhanced snack basket and free alcohol. But so does everyone in C, but they don't get the better snacks. I could barely tell the difference. I care about the extra legroom and the chance to be in the first row. The meals are the same, but I order a diabetic meal anyway. I really care about the quality of the coffee served before landing as I need that extra jolt. Trust me, I do.

Because I had an issue with my diabetic meal not being very diabetic friendly last time, a very nice CS rep contacted me. Hopefully all will be fine, but I will be prepared with additional high protein Quest bars.

But to me it's the extra leg room. I have long legs and really don't want a DVT to ruin my holiday. I just wish I could afford J.
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Old Apr 21, 2017, 7:47 am
  #2909  
 
Join Date: May 2014
Posts: 157
I've found it really varies. First TATL is out for us with 2 kids (both due to budget and the youngest being 1.5 - the 5 year old is already an expert traveler, and just wants to watch a movie, drink his apple juice and fall asleep). Some flight attendants are super attentive, some will tell you just to call them if you want another drink. Some will do drink service and ignore you the rest of the time. I often find domestically, if it's not a full flight, the first attendants will pop back and check on you as well which is nice.

I wouldn't expect the level of constant refills like you get in first/business (usually anyway, i've had domestic first flights where the FA does meal service and disappears)

I've usually at most gotten 2 drinks, maybe 3 (4 at most for a TATL) in PE for. If you're expecting more than that a) you probably hold your liquor better than me and b) you probably want to be in delta one / first
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Old Apr 21, 2017, 7:52 am
  #2910  
 
Join Date: May 2014
Posts: 157
But yeah, I book it for the extra space, being closer to the front, not so much the free drinks or better snack basket. My eldest also likes the free sleep mask you get (you still get those on the TATL's right?)
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