Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
Print Wikipost

FAQ: Comfort+ Seating

Old Jun 26, 2016, 9:24 pm
  #2566  
 
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
Originally Posted by 81Freestyle
I'm confused on the Comfort+ on Delta's 767 as there's a difference in Delta's seatmap versus any map on SeatGuru;

A November Delta JFK - Amsterdam flight, DAL46. I think it was designated a 76W.

Delta.com Comfort+ is shown on Delta's seatmap; rows 13 and 14 are both AB - lavs - 13 F G, 15 to 17 all Comfort+
Aircraft is stated as a 767, no letter.

KLM iPad app: Shows a generic seatmap with no differences in class, starting at row 14 (13 is somehow missing?) to 42. Aircraft type 767-300.

I can't make anything of it hehe.. went with row 14 for now.

With the double emergency exit in front of the wings/near the engine, this map makes no sense.. just trying to avoid the no window seats that are around there somewhere.

Anyone who knows what's going on?
Search through this thread for 76Z v1 and 76Z v2 posts. The seatmap pic you linked to is a 76Z v2. If you look in the wiki, I recently posted pics of a 76Z v2. The second row AB/FG pairs are fine for windows (I think DL just renumbered v2s to match the other, so where my post says row 14 shares a window, that is now numbered row 15... so DL has added to the confusion (I should re-edit my photo post)).

BUT: Beware that DL frequently subs the 76Z v1 for the v2. In fact, DL has more v1s in the fleet, but my theory is that DL posts all flights that may operate the v1/v2 interchangeably as a v2 ahead of time since the v2 has only one overwing exit row, and a smaller CDE block of C+ seats. This way they don't disappoint pax by reseating them to Y- seats, or from an exit row to a non-exit row in the 'premium' seating area if they swap from a v1 to a v2.

If you end up in a v1, your seat selection should follow and I'm fairly sure you'll have decent window view. It is actually a better seat then IMO as there's not a lav nearby with related traffic and vacuum toilet noise. Good luck!

PS - I would not bother with KLM's seat maps for DL operated flights.
RaflW is offline  
Old Jun 28, 2016, 6:26 pm
  #2567  
 
Join Date: Jun 2016
Posts: 2
Thanks a lot! Much appreciated!
81Freestyle is offline  
Old Jun 29, 2016, 12:13 am
  #2568  
 
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,906
717: C+ vs Exit Row

Any thoughts on Comfort+ seating verses the exit rows (specifically, 21A/E and 20B) on the 717? 21A/E seems like it would offer significantly more legroom (no seat in the row ahead) than anything in C+, including the bulkhead. 20B probably has comparable legroom to C+, albeit limited recline, but is in a row of its own with no neighboring seat. So, the only tradeoff would be no free alcohol, right?

-FlyerBeek
FlyerBeek is online now  
Old Jun 29, 2016, 7:52 am
  #2569  
 
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,709
Originally Posted by FlyerBeek
Any thoughts on Comfort+ seating verses the exit rows (specifically, 21A/E and 20B) on the 717? 21A/E seems like it would offer significantly more legroom (no seat in the row ahead) than anything in C+, including the bulkhead. 20B probably has comparable legroom to C+, albeit limited recline, but is in a row of its own with no neighboring seat. So, the only tradeoff would be no free alcohol, right?

-FlyerBeek
I generally avoid exit rows as the seats are usually much less padded than normal seats. Seat comfort > legroom in my book.
KDCAflyer is offline  
Old Jun 29, 2016, 12:22 pm
  #2570  
 
Join Date: Apr 2014
Programs: DL DM
Posts: 21
Originally Posted by DCAproducer
This will be interesting to see how DL respond. Since this is technically a W fare, if they put you in normal Y passengers should be due compensation. I wonder if they'll treat this like P or other F UP fares.

I also find it odd that I can add a companion on a separate PNR to the F UG list, but I can't do it for C+. I had this debate with a couple of agents. All of them told me the new C+ is a total disaster.
So I got a response (they tried calling and then sent an email). I received an apology, an assurance that my comments will be passed to the customer service leadership team and 10k miles.
DarthPax is offline  
Old Jun 29, 2016, 3:14 pm
  #2571  
 
Join Date: Oct 2008
Location: ABQ
Programs: Delta Platinum, Southwest A-List
Posts: 1,426
I couldn't find this... Do you earn mqd's on the higher cost of tickets when you purchase comfort plus fares (w) as opposed to a regular cheap ticket?
Juanefny is offline  
Old Jun 29, 2016, 3:31 pm
  #2572  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,437
Originally Posted by Juanefny
I couldn't find this... Do you earn mqd's on the higher cost of tickets when you purchase comfort plus fares (w) as opposed to a regular cheap ticket?
C+ is a fare. You earn MQDs on fares. So, yes.
mnbp is offline  
Old Jul 1, 2016, 9:40 pm
  #2573  
 
Join Date: Jun 2015
Posts: 246
I'm DM and I just booked an intl flight
some how I don't have the "request upgrade" option that I usually have when I fly domestic
anyone might know the reason ?
thanks !
Kevin Liu is offline  
Old Jul 1, 2016, 9:46 pm
  #2574  
 
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,709
Originally Posted by Kevin Liu
I'm DM and I just booked an intl flight
some how I don't have the "request upgrade" option that I usually have when I fly domestic
anyone might know the reason ?
thanks !
Most international flights are still governed by the old rules. You should be able to select a C+ seat at any time. If not, you'll want to call.
KDCAflyer is offline  
Old Jul 1, 2016, 9:52 pm
  #2575  
 
Join Date: Jun 2015
Posts: 246
Originally Posted by WWads
Most international flights are still governed by the old rules. You should be able to select a C+ seat at any time. If not, you'll want to call.
oooooops I'm GM not DM lol
I wish .... idk what I was thinking
thanks ! ha
Kevin Liu is offline  
Old Jul 1, 2016, 10:01 pm
  #2576  
 
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,709
Originally Posted by Kevin Liu
oooooops I'm GM not DM lol
I wish .... idk what I was thinking
thanks ! ha
Yeah, huge difference haha. You can select them at T-72 for free.
KDCAflyer is offline  
Old Jul 2, 2016, 7:21 pm
  #2577  
 
Join Date: Apr 2012
Location: South Carolina
Programs: DL, WN
Posts: 23
I recently booked two cross-country DL trips, one in a few weeks in C+ and the later one in FC. I had to call CS to ask a couple of questions about the FC trip & found myself talking to a very pleasant rep. I said I had not flown yet in C+ and was looking forward to trying it out, especially as I noticed the free adult beverages in C+. Then it got funny:

"I am looking forward to having a free drink along with the extra leg room."
"We are very pleased with the upgraded product and service, sir, and know you will be, too. Would you mind me asking you how tall you are?"
"Not at all. About 6'4"."
"Oh! You made the right choice! My son is 6'5" and can't fit into the current pitch in the regular main cabin. The only way he can fly is in Comfort Plus."
"That's interesting to know. I'm sure he appreciates it, too."
"Oh absolutely! And when he learns to drive we're probably going to have to get him a truck."
"...Uh, how old is he?"
"13!"
"And he's already that tall? Wow! What will y'all do if he gets any bigger?"
"He'll have to fly First and later on if he gets even taller be successful enough to go NetJets."

At this point I had to end the call and laugh out loud. First time an airline employee has admitted that even in domestic FC the very tall don't fit! Makes a person wonder about the "new" Main Cabin and the 30/31 pitch.
FlyingVajra is offline  
Old Jul 3, 2016, 10:35 am
  #2578  
 
Join Date: Sep 2012
Location: MA
Programs: DL DM, AA GE, CP ED
Posts: 256
First row Econ = Bulkhead?

Hi

So I was moving some seats around today after the aircraft change since our resultant seats would've been the row in front of an emergency exit row and we prefer to recline our seats just a little bit...

Well, The row in front of us happen to be available and was coincidentally the first row of economy behind comfort plus.

The diamond agent was kind enough to mention that we may not want to consider doing that because it is technically considered a bulkhead seat and we could be moved for someone with a disability or service animal.

She went on to explain that even though there is not a physical wall there it is considered a virtual bulkhead because of the division of the class of service. This was a new one on me and something that may want to be put into the FAQ above if someone can verify this is the case
jsbh is offline  
Old Jul 3, 2016, 10:54 am
  #2579  
 
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
Originally Posted by jsbh
Hi

So I was moving some seats around today after the aircraft change since our resultant seats would've been the row in front of an emergency exit row and we prefer to recline our seats just a little bit...

Well, The row in front of us happen to be available and was coincidentally the first row of economy behind comfort plus.

The diamond agent was kind enough to mention that we may not want to consider doing that because it is technically considered a bulkhead seat and we could be moved for someone with a disability or service animal.

She went on to explain that even though there is not a physical wall there it is considered a virtual bulkhead because of the division of the class of service. This was a new one on me and something that may want to be put into the FAQ above if someone can verify this is the case
She was not doing you a favor in fact likely told you this scripting so delta can still sell the seat. Never been bumped from the bulkhead in 40 yrs of flying. YMMV
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Old Jul 3, 2016, 2:27 pm
  #2580  
 
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
DL does seem to be blocking 2 or 3 seats at the front of the Y "cabin" on some aircraft before check-in opens. I'm not sure it is the case on all aircraft, but if you do a dummy booking out lets say 270 days, you'll probably see two seats unavailable at the front of C+ and two at the front of Y. Like this photo. IMO 14 DE are at slightly higher risk of you being moved than other seats if you've managed to be placed in them ahead of time.
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