Are Flight Alerts Working for Anyone?
Feb 5, 2012, 2:41 pm
#31
Original Poster
Join Date: May 2011
Programs: Delta Diamond Medallion 1MM, Hilton Diamond, Marriott Gold, National Car Executive Elite
Posts: 550
I am not receiving any flight alerts (phone or email) from Delta for delayed or cancelled flights since June 2011, even though I have alerts set on all my itineraries. I've submitted complaints to Delta via delta.com but have not received any information other than "forwarding your complaint to the technical group" replies.
I figure this is a bug, but I didn't find any mention of it in the "definitive bug" thread.
Is anyone getting these alerts these days?
I figure this is a bug, but I didn't find any mention of it in the "definitive bug" thread.
Is anyone getting these alerts these days?
Lo and behold, today I received both a phone call and email messages for a delayed flight! I don't know if what I did fixed the problem (reactivated my alerts?), but I'll take coincidence otherwise so long as the problem remains fixed.
Feb 5, 2012, 8:32 pm
#32
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
I haven't received them since they switched over from nwa.com, even having changed the settings a couple times. 
Also, on delta.dumb where it says "please update you contact info" I click on that and it's populated with a random number, I'll update it, it says thanks, but when I go back the next day it's back to some random number.
Also, on delta.dumb where it says "please update you contact info" I click on that and it's populated with a random number, I'll update it, it says thanks, but when I go back the next day it's back to some random number.