Lost iPad/Delta Lost Report/AmEx Plat
Sep 8, 2011, 5:18 pm
#1
Original Poster
Join Date: May 2005
Location: Washington, DC, USA
Programs: V-Flyer Black
Posts: 329
Lost iPad/Delta Lost Report/AmEx Plat
Hey there,
I lost my iPad on a Delta flight. I filed a lost item report online. I emailed Delta and was told that they don't provide Lost Item Reports. I recently bought the iPad and paid for it with my AmEx Platinum Charge Card. I have the Purchase Protection coverage. The policy calls for a copy of the report.
What should I provide?
Also: Does anyone have any experiences with loosing an item and claiming via AmEx Platinum Charge Purchase Protection?
I lost my iPad on a Delta flight. I filed a lost item report online. I emailed Delta and was told that they don't provide Lost Item Reports. I recently bought the iPad and paid for it with my AmEx Platinum Charge Card. I have the Purchase Protection coverage. The policy calls for a copy of the report.
What should I provide?
Also: Does anyone have any experiences with loosing an item and claiming via AmEx Platinum Charge Purchase Protection?
Sep 8, 2011, 9:13 pm
#8
Join Date: Apr 2009
Location: Everywhere....
Programs: Delta DM
Posts: 463
Sep 8, 2011, 9:33 pm
#9
Join Date: May 2006
Posts: 1,433
Hey there,
I lost my iPad on a Delta flight. I filed a lost item report online. I emailed Delta and was told that they don't provide Lost Item Reports. I recently bought the iPad and paid for it with my AmEx Platinum Charge Card. I have the Purchase Protection coverage. The policy calls for a copy of the report.
What should I provide?
Also: Does anyone have any experiences with loosing an item and claiming via AmEx Platinum Charge Purchase Protection?
I lost my iPad on a Delta flight. I filed a lost item report online. I emailed Delta and was told that they don't provide Lost Item Reports. I recently bought the iPad and paid for it with my AmEx Platinum Charge Card. I have the Purchase Protection coverage. The policy calls for a copy of the report.
What should I provide?
Also: Does anyone have any experiences with loosing an item and claiming via AmEx Platinum Charge Purchase Protection?
Sep 8, 2011, 9:41 pm
#10
Join Date: Aug 2004
Location: Minneapolis
Programs: DELTA
Posts: 1,599
http://www.apple.com/iphone/features...my-iphone.html
-A
Sep 8, 2011, 9:42 pm
#11
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
Ive used the PP once before, on a pair of sandles (designer) i bought on a trip, that broke 2 days after we left the country. I called and just gave all the specs, prices, details, everything they asked. Week or so later they credited my acct. Did not have to provide any reports.
Sep 8, 2011, 9:51 pm
#12
Join Date: Sep 2003
Location: West Hollywood, CA, USA
Programs: AA, SPG GLD, DL FO, VX, UA, US, ICH, Hyatt, Avis Pref.
Posts: 478
There is Hope!!
You may actually recover it. I left my ipad on an AA MD80 at STL in the seat back pocket and didn't realize it until I hit my hotel. eeekk!! We were the last flight in for the night so I frantically called AA hoping they could leave a message for a manager there or something. No dice! They said I could call lost and found at STL and they would call me back on Monday (this happened on a Friday night). I was departing STL on Sunday.
I thought it was all but gone since the MD80 would be darting around the country come morning.
On Sunday, while I'm preparing for a screening, I get an e-mail from a random e-mail address at AA.com. It had one line "Did you lose something on a plane?" I wrote back but didn't get a response back.
That afternoon, I went to the airport and asked a man wandering behind the check-in desk who looked managerial for help. He said the person that e-mailed me is a maintenance guy but he left for vacation today. He offered to look and said to meet him at the gate after I get through security.
At the gate, he said he couldn't find anything but the maintenance technician could have it in a lock up. He took my information and wished me a pleasant flight. Twenty minutes later, boarding commences and the GA calls my name to the podium. She hands me my ipad. I was so happy.
I spoke with the FA on board and she said employees are prone to return ipads and cell phones because they have trackers on them and there have been terminations of employees who get caught.
2nd Quick Story involving DL: While waiting to board a BDL-ATL flight a few weeks ago, one of the FAs came up the jet bridge after the inbound aircraft disembarked and handed the GA an ipad. The GA said "Not again."
So there is hope!!
I thought it was all but gone since the MD80 would be darting around the country come morning.
On Sunday, while I'm preparing for a screening, I get an e-mail from a random e-mail address at AA.com. It had one line "Did you lose something on a plane?" I wrote back but didn't get a response back.
That afternoon, I went to the airport and asked a man wandering behind the check-in desk who looked managerial for help. He said the person that e-mailed me is a maintenance guy but he left for vacation today. He offered to look and said to meet him at the gate after I get through security.
At the gate, he said he couldn't find anything but the maintenance technician could have it in a lock up. He took my information and wished me a pleasant flight. Twenty minutes later, boarding commences and the GA calls my name to the podium. She hands me my ipad. I was so happy.
I spoke with the FA on board and she said employees are prone to return ipads and cell phones because they have trackers on them and there have been terminations of employees who get caught.
2nd Quick Story involving DL: While waiting to board a BDL-ATL flight a few weeks ago, one of the FAs came up the jet bridge after the inbound aircraft disembarked and handed the GA an ipad. The GA said "Not again."
So there is hope!!
Sep 8, 2011, 10:29 pm
#13
Join Date: Mar 2008
Location: Miami
Programs: DL Silver, AA Gold
Posts: 568
A little tip I've shared in another lost iPad thread:
Put your picture, name, and email on the lock screen. If you forget it on a plane, you'll probably have forgotten it in airplane mode, which means "Find my iPad" won't work. Since it's locked (and it should be), nobody will be able to disable airplane mode without contacting you.
If you have a picture of yourself with a baby, use that photo.
Put your picture, name, and email on the lock screen. If you forget it on a plane, you'll probably have forgotten it in airplane mode, which means "Find my iPad" won't work. Since it's locked (and it should be), nobody will be able to disable airplane mode without contacting you.
If you have a picture of yourself with a baby, use that photo.
Sep 9, 2011, 6:49 am
#14
Join Date: Apr 2011
Location: Chattanooga
Programs: DL, Hyatt, National
Posts: 318
My wife found a perfectly working Driod X laying in the parking lot of the airport, we're still trying to get it back to the rightful owner. Emailed them and let them know we have their phone, it was locked and wiped the next day, pulled battery and will probably call Verizon to see if they can let them know.
Basically I don't trust the people at the store to not pocket the phone if we took it to them, so wanted to try the other ways myself.
And for the record, I don't want a reward - I just want to get them their phone. We reported it to the airport as well in case they called.
Its been 4 days now.
You never know, you might actually run into someone else who wants to return it and it just takes time.
Basically I don't trust the people at the store to not pocket the phone if we took it to them, so wanted to try the other ways myself.
And for the record, I don't want a reward - I just want to get them their phone. We reported it to the airport as well in case they called.
Its been 4 days now.
You never know, you might actually run into someone else who wants to return it and it just takes time.
Sep 9, 2011, 7:08 am
#15
Join Date: Mar 2007
Location: CLE
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 3,661
A little tip I've shared in another lost iPad thread:
Put your picture, name, and email on the lock screen. If you forget it on a plane, you'll probably have forgotten it in airplane mode, which means "Find my iPad" won't work. Since it's locked (and it should be), nobody will be able to disable airplane mode without contacting you.
If you have a picture of yourself with a baby, use that photo.
Put your picture, name, and email on the lock screen. If you forget it on a plane, you'll probably have forgotten it in airplane mode, which means "Find my iPad" won't work. Since it's locked (and it should be), nobody will be able to disable airplane mode without contacting you.
If you have a picture of yourself with a baby, use that photo.