First Class Monetization, or FCM: The Definitive Thread
Oct 14, 2017, 7:16 am
#3691
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
It's a hard search term, but if you take an FCM offer do you always get 100% bonus MQM? I've been booking GAP fares direct this year mostly and am used to the 50% bonus MQM with them. Yesterday I flew ORD>LGA and last week I took the $98 FCM offer when it became apparent I might need to take a later flight via SDC (which I did). It rebooked me in G but when my SM posted, it gave me 100% bonus.
If you take an FCM offer before T-24, you get the 50% MQM bonus as if you'd purchased it at booking (based on the new fare class you're booked into, usually a PAG fare).
If you take an FCM offer after T-24 as part of the check-in process, you retain your original coach fare class and simply get a FC seat assignment, and as a result you do NOT get the 50% MQM bonus.
For the former, I've never known an FCM offer to rebook you into full F/J, which is what would generate the 100% bonus. I suppose it could happen, but per your post you were rebooked into G, so I have no idea.
Maybe it was a bonus reward for having freshly shined shoes.
Oct 14, 2017, 7:33 am
#3692
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
LOL - the line was too long yesterday!
OK, so I looked at the itinerary and when I did the SDC and the PM rep did the manual re-issue, it appears to have put me into F which I know is 100% so that makes sense. But the wording on my SM account for the 100% bonus is "Seat Upgrade". If FCM is going to give me 100% bonus MQM I'm going to start doing that instead of buying GAP fares for my remaining 6 work trips this year but if it's really because she put me in the F bucket on the SDC then I won't.
With that said, it's BS that FCM doesn't show up in MQD. If they are holding firm on $15K for DM next year, they've got to start aggregating all ticket revenue.
OK, so I looked at the itinerary and when I did the SDC and the PM rep did the manual re-issue, it appears to have put me into F which I know is 100% so that makes sense. But the wording on my SM account for the 100% bonus is "Seat Upgrade". If FCM is going to give me 100% bonus MQM I'm going to start doing that instead of buying GAP fares for my remaining 6 work trips this year but if it's really because she put me in the F bucket on the SDC then I won't.
With that said, it's BS that FCM doesn't show up in MQD. If they are holding firm on $15K for DM next year, they've got to start aggregating all ticket revenue.
Oct 14, 2017, 7:53 am
#3693
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
LOL - the line was too long yesterday!
OK, so I looked at the itinerary and when I did the SDC and the PM rep did the manual re-issue, it appears to have put me into F which I know is 100% so that makes sense. But the wording on my SM account for the 100% bonus is "Seat Upgrade". If FCM is going to give me 100% bonus MQM I'm going to start doing that instead of buying GAP fares for my remaining 6 work trips this year but if it's really because she put me in the F bucket on the SDC then I won't.
With that said, it's BS that FCM doesn't show up in MQD. If they are holding firm on $15K for DM next year, they've got to start aggregating all ticket revenue.
OK, so I looked at the itinerary and when I did the SDC and the PM rep did the manual re-issue, it appears to have put me into F which I know is 100% so that makes sense. But the wording on my SM account for the 100% bonus is "Seat Upgrade". If FCM is going to give me 100% bonus MQM I'm going to start doing that instead of buying GAP fares for my remaining 6 work trips this year but if it's really because she put me in the F bucket on the SDC then I won't.
With that said, it's BS that FCM doesn't show up in MQD. If they are holding firm on $15K for DM next year, they've got to start aggregating all ticket revenue.
Oct 26, 2017, 6:56 pm
#3694
Join Date: Jul 2017
Location: TYS
Programs: Delta, AA, Hilton
Posts: 149
LOL - the line was too long yesterday!
OK, so I looked at the itinerary and when I did the SDC and the PM rep did the manual re-issue, it appears to have put me into F which I know is 100% so that makes sense. But the wording on my SM account for the 100% bonus is "Seat Upgrade". If FCM is going to give me 100% bonus MQM I'm going to start doing that instead of buying GAP fares for my remaining 6 work trips this year but if it's really because she put me in the F bucket on the SDC then I won't.
With that said, it's BS that FCM doesn't show up in MQD. If they are holding firm on $15K for DM next year, they've got to start aggregating all ticket revenue.
OK, so I looked at the itinerary and when I did the SDC and the PM rep did the manual re-issue, it appears to have put me into F which I know is 100% so that makes sense. But the wording on my SM account for the 100% bonus is "Seat Upgrade". If FCM is going to give me 100% bonus MQM I'm going to start doing that instead of buying GAP fares for my remaining 6 work trips this year but if it's really because she put me in the F bucket on the SDC then I won't.
With that said, it's BS that FCM doesn't show up in MQD. If they are holding firm on $15K for DM next year, they've got to start aggregating all ticket revenue.
For whatever, the normal flight info (MQMs, MQDs for base fare) for the trips haven't posted yet even though the first flight was 10/23. It's giving Reason Code Q (Still processing - should complete within 24 hours) even though the first flight was over 72 hours ago. Is it normal that flights with FCM buyups take longer to calculate or do I need to contact DL and see what's wrong? I took the return flight today (upgraded both on the same FCM offer) and I'm wondering if both have to finish before the system calculates the info for the upgraded flights.
Oct 27, 2017, 9:45 am
#3695
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
I just finished a couple of flights where I took FCM offers about 30 days in advance. Under my account activity I have a separate line item for each flight labeled "Seat upgrade: Mileage and MQD Accrual". The SM and MQD are consistent with the FCM upgrade price.
For whatever, the normal flight info (MQMs, MQDs for base fare) for the trips haven't posted yet even though the first flight was 10/23. It's giving Reason Code Q (Still processing - should complete within 24 hours) even though the first flight was over 72 hours ago. Is it normal that flights with FCM buyups take longer to calculate or do I need to contact DL and see what's wrong? I took the return flight today (upgraded both on the same FCM offer) and I'm wondering if both have to finish before the system calculates the info for the upgraded flights.
For whatever, the normal flight info (MQMs, MQDs for base fare) for the trips haven't posted yet even though the first flight was 10/23. It's giving Reason Code Q (Still processing - should complete within 24 hours) even though the first flight was over 72 hours ago. Is it normal that flights with FCM buyups take longer to calculate or do I need to contact DL and see what's wrong? I took the return flight today (upgraded both on the same FCM offer) and I'm wondering if both have to finish before the system calculates the info for the upgraded flights.
Oct 27, 2017, 5:30 pm
#3696
Join Date: Jul 2017
Location: TYS
Programs: Delta, AA, Hilton
Posts: 149
Everything posted this morning. Guess I had to finish the return leg before they posted the flights from Monday. This is how the return flight and upgrade posted to my account:
Oct 28, 2017, 10:41 am
#3697
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I got an email today offering to sell me an upgrade for a RDU-DCA trip in December. If I clicked a link in the email it took me to my reservation page where I could buy the FCM offer ($61 for a 40 minute flight...nope). First time getting an email like this.
Oct 30, 2017, 7:24 pm
#3698
Join Date: Jun 2009
Location: San Francisco, CA
Programs: Delta DM, Hyatt Globalist
Posts: 115
Random question:
I have a couple of segments I bought an upgrade for to first class.
When viewing online it shows fare class G now, but in receipt it is still showing original fare class.
Would I be eligible to SDC into first on day of flight?
Thanks
I have a couple of segments I bought an upgrade for to first class.
When viewing online it shows fare class G now, but in receipt it is still showing original fare class.
Would I be eligible to SDC into first on day of flight?
Thanks
Oct 30, 2017, 7:48 pm
#3699
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,358
yes, once the ticket is reissued into G/A/P you have all the associated benefits (SDC, baggage, etc)
Nov 1, 2017, 2:30 pm
#3702
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
Nov 2, 2017, 12:09 pm
#3703
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
Nov 5, 2017, 8:08 pm
#3704
Join Date: Apr 2005
Programs: DL DM MM, Hyatt LT Globalist, SPG Gold, Marriott Gold, Hertz PC
Posts: 2,141
My wife has been waitlisted w/an RUC on CVG-LAS for the past 4 months; travel is end of this month.
I noticed that the front cabin seemed to be filling, yet my wife's upgrade hadn't cleared. Agent assured me it was coded correctly
On a hunch I asked an agent to remove the RUC. Viola- an FCM offer for $138. Considering the fare difference between her ticket and the published P fare was over $400, this was an easy choice.
I noticed that the front cabin seemed to be filling, yet my wife's upgrade hadn't cleared. Agent assured me it was coded correctly
On a hunch I asked an agent to remove the RUC. Viola- an FCM offer for $138. Considering the fare difference between her ticket and the published P fare was over $400, this was an easy choice.
Nov 8, 2017, 11:14 am
#3705
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
I have an itinerary I'd like to snag a FCM offer on, but when I got to "review and pay" the only way to pay is in cash. I thought they had updated this so I could pay with miles? Is that doable over the phone?