Sidebar: what is the military bag fiasco going to cost us, the FF'ers?
#1
FlyerTalk Evangelist
Original Poster
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
Sidebar: what is the military bag fiasco going to cost us, the FF'ers?
Even though those military guys who posted the video about bag fees were wrong/uninformed on the policy and that they could expense them, Delta reacted to the fuss by waiving even more bag fees for military members. And due to the backlash, Delta likely is giving orders to staff to be very lenient on charges for anyone in uniform (and with a YouTube account).
So this means less revenue for Delta, who must now make up for it in other areas. What do you think this will cost us, the loyal, frequent travelers?
Higher fees for our excess bags?
Tougher enforcement of collecting fees for civilians?
Kissing any chance DL was close to relaxing the tough SWU fares goodbye?
Thoughts?
So this means less revenue for Delta, who must now make up for it in other areas. What do you think this will cost us, the loyal, frequent travelers?
Higher fees for our excess bags?
Tougher enforcement of collecting fees for civilians?
Kissing any chance DL was close to relaxing the tough SWU fares goodbye?
Thoughts?
#3
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
#5
Join Date: Feb 2006
Location: Atlanta
Programs: DL Silver, Marriott Plat, Everything else basic
Posts: 79
Several thousand waived bag fees each year isn't going to make a dent in Delta's bottom line. In fact, I bet DL (and all other US Airlines which also waived bag fees) will increase military contract fares by a few bucks to make the difference. What I think must have made a MAJOR impact was the millions and millions of dollars of bad PR this casued.
There will be people who will think negatively of Delta for years to come (even though, as you point out, this was a long standing policy and not Delta's fault, per say).
There will be people who avoid Delta for years to come because of this. Fixing PR mistakes costs money. Expect to see a lot of it spent.
There will be people who will think negatively of Delta for years to come (even though, as you point out, this was a long standing policy and not Delta's fault, per say).
There will be people who avoid Delta for years to come because of this. Fixing PR mistakes costs money. Expect to see a lot of it spent.
#7
Join Date: Jun 2011
Location: Work:Jalalabad, Afg. Home: Clermont, Fl
Programs: DL SM, PC Gold Elite
Posts: 78
I'm just wondering how each soldier can have 4 checked pieces. They literally pack up everything and ship them home via milair in tri-walls when they leave here. All I see them leave with is 2 items a duffel bag and a backpack
#9
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
There will be people who will think negatively of Delta for years to come (even though, as you point out, this was a long standing policy and not Delta's fault, per say).
There will be people who avoid Delta for years to come because of this. Fixing PR mistakes costs money. Expect to see a lot of it spent.
There will be people who avoid Delta for years to come because of this. Fixing PR mistakes costs money. Expect to see a lot of it spent.
#10
Join Date: Jun 2006
Posts: 2,426
OT...but, can someone tell me why a soldier would be taking his M4, grenade launcher, etc as personal baggage back to home base? Are they issued before they leave and they carry them overseas? Or..are they issued overseas?
#11
Join Date: Feb 2010
Location: MSP
Programs: DL - Diamond Medallion - 2 Million Miler; Marriott Gold Elite, Radisson GOLD. ParknGo loves me
Posts: 396
If it costs a few bucks so our Men and Women that serve our country can get a little assistance...count me in.
It's the least we can do for them.
It's the least we can do for them.
#12
Join Date: Apr 2010
Location: NYC / Chelsea
Programs: Delta, Avios, Chase
Posts: 1,099
Other than the cost of the PR debacle, I doubt there will be any action that will be to the detriment of frequent flyers. I get the feeling that the people that are vowing to never fly Delta again are people that probably don't fly too often. But that's my perception based on the atrocious spelling and grammar of the comments I'm seeing on Delta's facebook page. If anything, fewer uneducated kettles strolling around Delta gates may be a good thing.
#13
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Even though those military guys who posted the video about bag fees were wrong/uninformed on the policy and that they could expense them, Delta reacted to the fuss by waiving even more bag fees for military members. And due to the backlash, Delta likely is giving orders to staff to be very lenient on charges for anyone in uniform (and with a YouTube account).
So this means less revenue for Delta, who must now make up for it in other areas. What do you think this will cost us, the loyal, frequent travelers?
Higher fees for our excess bags?
Tougher enforcement of collecting fees for civilians?
Kissing any chance DL was close to relaxing the tough SWU fares goodbye?
Thoughts?
So this means less revenue for Delta, who must now make up for it in other areas. What do you think this will cost us, the loyal, frequent travelers?
Higher fees for our excess bags?
Tougher enforcement of collecting fees for civilians?
Kissing any chance DL was close to relaxing the tough SWU fares goodbye?
Thoughts?
No impact.
The amount DL will lose on this is peanuts compared to the amount of taxes DL and its flyers pay to support the military in the first place.
#15
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
Then the military can fly them on their own planes wherever they need them to go.
The private sector can provide travel for much cheaper. If the government chooses to use these resources rather than provide their own transportation for soldiers, then the government should pay accordingly.
The private sector can provide travel for much cheaper. If the government chooses to use these resources rather than provide their own transportation for soldiers, then the government should pay accordingly.