Fair class paid/flown discrepancy
Jun 9, 2011, 12:01 pm
#1
Original Poster
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
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Posts: 844
Fair class paid/flown discrepancy
A couple weeks ago, I flew DL17 from ATL-LAX with my GM wife and we did not get upgraded T-3, were split at the gate, and I missed the upgrade by 2 or 3 (according to the GIDS). The strange thing is that Delta.com seems to think I sat up front. The account activity shows "Class Paid/Flown: T/X" 
Any insight into what happened? I doubt this is compensation worthy, but I've never seen this issue before and am just wondering if anyone has an explanation.
You'll have to forgive me if this has been covered on an earlier post, but I did a quick search and couldn't find it.
Thanks!
Any insight into what happened? I doubt this is compensation worthy, but I've never seen this issue before and am just wondering if anyone has an explanation.
You'll have to forgive me if this has been covered on an earlier post, but I did a quick search and couldn't find it.
Thanks!
Jun 9, 2011, 12:19 pm
#3
Original Poster
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
Jun 9, 2011, 1:01 pm
#4
Join Date: Jan 2006
Location: DEN
Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC
Posts: 7,224
Ive seen this happen before... Even in instances where I had NO shot at an upgrade (like 20+ spots down the list). I'm guessing it's a bug, but it can't hurt to send a note to DL and politely ask them to explain the discrepancy to see what they say.
