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-   -   E-Credits & E-Certs Not Working---Again !!! (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1220253-e-credits-e-certs-not-working-again.html)

robnsfla May 28, 2011 3:28 am
E-Credits & E-Certs Not Working---Again !!!
 
Logged in my account yesterday 5/27/11 to purchase a new ticket and discovered that the e-credits and e-certs are not working. Also verified this in 2 co-workers accounts. This time the certs haven't disappeared but the box to OPEN them has. Oddly 1 liitle 49.76 e-cert does have the open box as well as my amex companion certs but 4 or 5 other e-certs and e-credits say call Delta for assistance....what is up with Delta IT..?

roberto.triviani May 28, 2011 7:18 am
Hey man

I had a similar problem and got around it by reentering the ecert number except for the last digit.

Hope this helps..


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