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Originally Posted by avidflyer
(Post 16327322)
That is correct and the reason the list is kind of useless until the gate.
Also yet another reason for IT to list u/g position by who is confirmed on a flight as opposed to who has checked in. |
What happens if the GA clears the UG list and you aren't at the gate? If my upgrade doesn't clear in advance I like to hang out in the SC as long as possible and will wait until the message board is showing the status as boarding, or it's showing as at gate, will head over about t-25. If I am in the SC and clear the list will I lose the upgrade if the GA calls my name and I don't claim the new pass?
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Originally Posted by MGW2000
(Post 16324015)
Same with HKs and non-revs.
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Originally Posted by jamesteroh
(Post 16327565)
What happens if the GA clears the UG list and you aren't at the gate? If my upgrade doesn't clear in advance I like to hang out in the SC as long as possible and will wait until the message board is showing the status as boarding, or it's showing as at gate, will head over about t-25. If I am in the SC and clear the list will I lose the upgrade if the GA calls my name and I don't claim the new pass?
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Originally Posted by avidflyer
(Post 16327727)
at T-15 minutes they will give it away. Some GAs wait slightly longer but eventually you will lose it.
If the upgrade clears at the gate and I log in on my cellphone or ipad to delta.com will the upgrade show up as clearing there as well? |
Originally Posted by jamesteroh
(Post 16328034)
But as long as I am there at t-15 I should be ok right even if they clear the upgrade at list at t-30? I am always at the gate before t-15 unless the flight is posted delayed. My concern was they would give the seat away if you didn't show up when they cleared your name.
If the upgrade clears at the gate and I log in on my cellphone or ipad to delta.com will the upgrade show up as clearing there as well? |
Originally Posted by avidflyer
(Post 16327322)
That is correct and the reason the list is kind of useless until the gate.
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Originally Posted by donb25
(Post 16328468)
Useless to us but greatly beneficial to DL - by creating this visibility for the customer, DL can save big from “call avoidance” to their Call Centers from passengers wanting to know what # they are on the upgrade list, thus reducing their internal costs. Basically, just think of it as another self-service tool at your disposal even though reliability is weak on the customer’s end.
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Originally Posted by jamesteroh
(Post 16327565)
What happens if the GA clears the UG list and you aren't at the gate? If my upgrade doesn't clear in advance I like to hang out in the SC as long as possible and will wait until the message board is showing the status as boarding, or it's showing as at gate, will head over about t-25. If I am in the SC and clear the list will I lose the upgrade if the GA calls my name and I don't claim the new pass?
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Originally Posted by houserulz77
(Post 16327521)
Best rationale I have heard yet for OLCI.
Also yet another reason for IT to list u/g position by who is confirmed on a flight as opposed to who has checked in. |
Originally Posted by houserulz77
(Post 16327521)
Best rationale I have heard yet for OLCI.
Also yet another reason for IT to list u/g position by who is confirmed on a flight as opposed to who has checked in.
Originally Posted by JFKSFOLAX_friend
(Post 16327574)
HK? Hell's Kitchen?
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Originally Posted by fti
(Post 16330330)
Best rationale? So you see all the people who are confirmed on a flight, some (many?) of whom may never check in and therefore have no chance of being UG'd, and you want to see that misleading information? For me, I like it the way it is.
That being said, I'd prefer to have both as posted here: Number 1 of 2 |
Threads like these sort of bug me. We all know DL's should and what they actually do differ wildly. No consistency, so it's all over the board. Then we set expectations and then get rant threads. Sigh :rolleyes:
Yet at the same time I hope threads like these do provide somewhat useful data points for flyers to have "on average" expectations and thus help hold DL accountable to better consistency. |
Originally Posted by mnredfox
(Post 16331127)
Threads like these sort of bug me. We all know DL's should and what they actually do differ wildly. No consistency, so it's all over the board. Then we set expectations and then get rant threads. Sigh :rolleyes:
Yet at the same time I hope threads like these do provide somewhat useful data points for flyers to have "on average" expectations and thus help hold DL accountable to better consistency. As others have noted, GAs start clearing upgrades just before the start of boarding. (Other posts may speak to a final clearing of upgrades - perhaps from misconnects - but that's not the OP's question.) IMHO, it's often this inability to observe with accuracy and keep posts on topic that leads to accusations of inconsistency. |
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