“Shena”: The Definitive “Shenanigans” Thread
#77
Join Date: Apr 2002
Location: BOS
Programs: riding the lifetime status. DL MM / AA MM
Posts: 2,968
silly question... how did you expect them to find you? delta shuttle is open seating, so they can't just subtly walk up to your seat and offer you an F boarding pass.. and "mbarreto, c'mon down, you're the next contestant on the upgrade list!" is just tacky, tho some airlines will do it..
given that, i really wouldn't expect an on-board upgrade on shuttle.
given that, i really wouldn't expect an on-board upgrade on shuttle.
#78
Join Date: Apr 2011
Location: NYC & SEA
Programs: DL PM, SkyClub, CO, AA, Hilton Gold, SPG Gold, Marriott Silver
Posts: 125
just a thought....
If you're asking for the difference, ask for a dated normal coach fare, not specifically Y because that can sometimes be more than F. Not the date of travel(walk up coach fare), but dating back to your purchase date.
Am I wrong here? They can do a history search on what the lowest Y fare was when you purchases; ec K,Q......maybe even U !!!!!
If you're asking for the difference, ask for a dated normal coach fare, not specifically Y because that can sometimes be more than F. Not the date of travel(walk up coach fare), but dating back to your purchase date.
Am I wrong here? They can do a history search on what the lowest Y fare was when you purchases; ec K,Q......maybe even U !!!!!
#79
Join Date: Jan 2007
Posts: 5,679
It's a GA thing, not an FA thing. They can't bring you up front unless the GA hands them new BPs. If I was in that situation I guess I would have positioned it to the GA like this:
"Hi, I'm on a paid F ticket and I was rebooked on this flight for a mechanical. I see you are processing upgrades. I would appreciate if you could accommodated me in the class I paid for." Even on a deceptive A/P fare I think that has a pretty good chance of working.
My money is that mbarreto was on the A or P fare as a month doesn't go by that someone doesn't post about getting screwed by them here in FP (I shudder to think of how many people this actually hits each year). The CoC does not specially address the remedy for A/P downgrade. So if that's the case the OP is entirely at the mercy of however DL wants to interpret the CoC at that moment. Your Millage May Vary.
Next time one of you are at the DO please point out that at the very least the remedy for cabin downgrade should be spelled out in the CoC. I don't think that's asking too much.
"Hi, I'm on a paid F ticket and I was rebooked on this flight for a mechanical. I see you are processing upgrades. I would appreciate if you could accommodated me in the class I paid for." Even on a deceptive A/P fare I think that has a pretty good chance of working.
My money is that mbarreto was on the A or P fare as a month doesn't go by that someone doesn't post about getting screwed by them here in FP (I shudder to think of how many people this actually hits each year). The CoC does not specially address the remedy for A/P downgrade. So if that's the case the OP is entirely at the mercy of however DL wants to interpret the CoC at that moment. Your Millage May Vary.
Next time one of you are at the DO please point out that at the very least the remedy for cabin downgrade should be spelled out in the CoC. I don't think that's asking too much.
#80
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
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If you want first class, buy a first class.....oh wait. Yes, I'd write DL and expect a refund or lots of miles...
#81
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
Wirelessly posted (BlackBerry8320/4.5.0.81 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
Not in my experience. Was almost mowed down by one recently trying to make her dinner date.
Originally Posted by kicker
Off topic, but it used to be common practice for deadheads to sit and let the other passengers exit the plane first. Does Delta have an official policy on that, or was it just a courtesy?
#82
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
I might be missing something, but there seems like two issues here; Having a paid F seat and having to sit in Y due to IRROPS and then the "upgrade" given to a deadheading FA. I put "upgrade" in quotes because it seems a paid F passenger shouldn't have to be "upgraded" to a cabin they've paid to sit in. Even if there were a quadruple DM sitting in Y on the UG list, you should have priority as you paid for F.
If F was completely full on the re-booked flight, I would request compensation as the IRROPS wasn't WX related.
If F was completely full on the re-booked flight, I would request compensation as the IRROPS wasn't WX related.
The problem is not giving the seat that was available to me when I rebooked, and then not processing upgrades, instead giving to another FA....
#83
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
silly question... how did you expect them to find you? delta shuttle is open seating, so they can't just subtly walk up to your seat and offer you an F boarding pass.. and "mbarreto, c'mon down, you're the next contestant on the upgrade list!" is just tacky, tho some airlines will do it..
given that, i really wouldn't expect an on-board upgrade on shuttle.
given that, i really wouldn't expect an on-board upgrade on shuttle.
Once on board, I saw 2 open seats in F. Talked to the FA who said I should just take one of those.
A minute later they called my name and someone else's to inform that our "upgrade" had cleared!
So yes, the system does work, when they want it to work.
#84
Join Date: May 2006
Location: NYC
Programs: Delta DM/2MM, Flying Blue Gold, Hertz Platinum
Posts: 1,934
Forgetting for a moment about the fare you paid - if I were you I would NEVER board as number 1 on the upgrade list with 1 seat available, because once you board you come OFF the upgrade list. I always make my presence known to the GA.
Hard to be denied the upgrade that's rightfully yours when the GA has a face to attach to the name.
Hard to be denied the upgrade that's rightfully yours when the GA has a face to attach to the name.
#85
Join Date: Apr 2010
Location: ICT
Programs: AA EXP, UA Plat, DL G, Marriott Gold
Posts: 1,330
Forgetting for a moment about the fare you paid - if I were you I would NEVER board as number 1 on the upgrade list with 1 seat available, because once you board you come OFF the upgrade list. I always make my presence known to the GA.
Hard to be denied the upgrade that's rightfully yours when the GA has a face to attach to the name.
Hard to be denied the upgrade that's rightfully yours when the GA has a face to attach to the name.
#86
Join Date: Apr 2011
Location: NYC & SEA
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Posts: 125
#87
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Join Date: Apr 2009
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#90
Join Date: Apr 2010
Location: ICT
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Posts: 1,330