Delta.com dropping exit row reserved seats

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Feb 27, 2011, 5:52 am

#16

CJKatl

Join Date: Jun 2008

Location: BDU

Programs: DL:MM, Marriott:LTT

Posts: 8,779

Quote:

Originally Posted by timothyp_787

This thread jogged my memory that I too had trouble getting the exit row seats to "take"; I think I just gave up and waited a few days before I tried again. But it sounds like it's still an issue.

I've gotten the "some of your seat selections..." red error message several times lately, but have always been able to go back in immediately and get the exit row seats. I've figured something in my "no, no, no, yes" answer string didn't upload correctly when I get that message.

Feb 27, 2011, 12:48 pm

#17

MNAudiS4

Join Date: Oct 2006

Location: MSP

Programs: DL DM, Marriott Plat, National Exec Elite

Posts: 1,357

select your seat, setup a seat alert for that seat with expertflyer. If it goes away you will get a notification with the seat opening up.

Mar 2, 2011, 9:17 am

#18

GrizShel

Join Date: Apr 2005

Location: Mid-Atlantic

Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.

Posts: 4,210

Every exit row reseved seat of every itinerary has been changed by Delta - and I've completely lost my exit row seat for an upcoming transcon!

Mar 2, 2011, 9:22 am

#19

mtkeller

Join Date: Jul 2010

Location: SUX

Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else

Posts: 8,050

Quote:

Originally Posted by GrizShel

Every exit row reseved seat of every itinerary has been changed by Delta - and I've completely lost my exit row seat for an upcoming transcon!

Have there been equipment changes? That's about the only way I lose exit rows. Sounds like you need to try to talk to IT support at DL to figure out what's wrong here.

Mar 2, 2011, 1:05 pm

#20

BobRoss

Join Date: Nov 2009

Location: PHL

Programs: AA EXP

Posts: 953

Quote:

Originally Posted by dd992emo

I've found that when I select those seats I have to select on a flight, then hit "Save Seats and Exit", then go back into the itinerary for the next flight. I have to do that for each flight. Works for me.

Same for me. I have to save them individually - if I do all of them in a batch (on a multi-segment itinerary) it'll drop em. It seems as if the "Are you eligible" pop-up isn't applying across all the flights...

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