New some expert flyertalk help
Jun 20, 2011, 1:51 pm
#1
Original Poster
Join Date: Dec 2010
Location: St. Paul, MN
Programs: Delta PM, AA Gold Elite, Marriott PL, National Exec Elite
Posts: 8
New some expert flyertalk help
Hey all.
I've been a looking member for a long time, but finally going to post my own thread.
Last Friday, I was traveling from MSP - SGF, with a layover in ATL. My flight was delayed almost 4 hours leaving ATL due to crew not being there, waiting on flight, etc.
This is a 2 part question. Am I entitled to anything from Delta? I normally wouldnt ask for anything, but I work for a medical device company, and was traveling to help assist in a surgery. Well I didn't make it in time and missed my part of the surgery.
Who should I write to? What should I request?
Thanks in advance!
I've been a looking member for a long time, but finally going to post my own thread.
Last Friday, I was traveling from MSP - SGF, with a layover in ATL. My flight was delayed almost 4 hours leaving ATL due to crew not being there, waiting on flight, etc.
This is a 2 part question. Am I entitled to anything from Delta? I normally wouldnt ask for anything, but I work for a medical device company, and was traveling to help assist in a surgery. Well I didn't make it in time and missed my part of the surgery.
Who should I write to? What should I request?
Thanks in advance!
Jun 20, 2011, 1:58 pm
#2
Join Date: Dec 2010
Location: TYS, NYC
Programs: DL DM, AA EP, Marriott Platinum, Hilton Silver, Hyatt Platinum
Posts: 212
You might get some Skymiles, but I wouldn't hold my breath...
Select "Customer Care" from the drop down menu
https://www.delta.com/emailus/servlet/EmailUs?cmd=go
Select "Customer Care" from the drop down menu
https://www.delta.com/emailus/servlet/EmailUs?cmd=go
Jun 20, 2011, 5:03 pm
#5
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Jun 20, 2011, 9:34 pm
#6
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,419
Don't expect much. I was offered a whopping 1K SM for a 24 hr delay only after I escalated it to a manager.
Use the online complaint method, that is the best.
Use the online complaint method, that is the best.