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Old Dec 26, 2010, 6:01 pm
  #31  
 
Join Date: Apr 2010
Programs: DL PM, Hilton Diamond
Posts: 60
Hit & Miss

It was slow, but finally got to my IT. I tried several times, got the msg 999, then backed completely out and tried again, came up first time, go figure.
garyrosendahl is offline  
Old Dec 26, 2010, 6:21 pm
  #32  
 
Join Date: Jul 2009
Location: In the process of moving from Dubai back to Tokyo because I didn't like it there. Working in Melaka, Malaysia now.
Programs: No longer loyal to any airline.
Posts: 519
Thumbs down

Yeah, mine was all messed up too!

Delta has been screwing up a lot lately with my reservations and inconsistent customer service.
InTokyo is offline  
Old Dec 26, 2010, 8:28 pm
  #33  
 
Join Date: Dec 2009
Location: PA, AK, or FL 350
Programs: Delta Ham Sammich, SPG, Hertz #1 Gold, Chalet Suites Matterhorn
Posts: 950
Got a lot of #999 errors today, but then got a "time to check in" email from delta.com, and clicking the link from email sent me directly to the itinerary in question, and I was able to check in, no problem at all. Now, if EWR will actually be open and Delta flying out of there tomorrow around noon is another question... The flight is still listed as flying on time, and the FAA shows EWR as open, though JFK is shut down by snow.

Guess I will see in the morning !
Frozentech is offline  
Old Dec 27, 2010, 5:36 am
  #34  
Suspended
 
Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
Delta SKYMILES part of website DOWN today 12-27-2010

Anyone else get this today:

SkyMiles

We are unable to log you into your account at this time. You can continue to shop and book a trip, but you cannot access your account or redeem an award ticket at this time.

Please try to log in again in a few minutes.


It has been this way for a while now. Too much activity due to storm I would guess?


EDIT:

It does look like if you have your confirmation number you can access that way BTW!


EDIT(2):

If you can not get to delta via phone and miss the hold music enjoy it here:



http://www.youtube.com/watch?v=QyPA9VhMzIc

Last edited by Renes Points; Dec 27, 2010 at 10:10 am
Renes Points is offline  
Old Dec 27, 2010, 5:36 am
  #35  
 
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
Same here
hnewman is offline  
Old Dec 27, 2010, 5:38 am
  #36  
 
Join Date: Jul 2006
Location: Chicago
Programs: UA 1K, HH Diamond
Posts: 2,055
Originally Posted by deltagoldflyer
Anyone else get this today:

SkyMiles

We are unable to log you into your account at this time. You can continue to shop and book a trip, but you cannot access your account or redeem an award ticket at this time.

Please try to log in again in a few minutes.


It has been this way for a while now. Too much activity due to storm I would guess?
Whatever the reason its unacceptable. Delta, please learn from this lesson and update your computer systems.
Winkdaddy is offline  
Old Dec 27, 2010, 5:59 am
  #37  
 
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
Maybe they're loading a new awards program search algorithm....
cottonpatch is offline  
Old Dec 27, 2010, 6:01 am
  #38  
 
Join Date: May 2006
Location: New York
Programs: SPG Platinum, AA 2.0 MM, DL Plat, Hertz Plat, LY Gold
Posts: 1,602
Originally Posted by cottonpatch
Maybe they're loading a new awards program search algorithm....
I doubt that today would be the day they choose to do it!
damaxer91 is offline  
Old Dec 27, 2010, 6:06 am
  #39  
 
Join Date: Jan 2004
Location: CLE, PIT, HNL
Programs: CO Platinum, DL Diamond, Hilton Diamond, Hyatt Diamond, SPG Platinum, IHG Gold, Marriott Silver
Posts: 218
Yep. Down for me as well.
netfishpanda is offline  
Old Dec 27, 2010, 6:09 am
  #40  
 
Join Date: Jan 2008
Location: Rio de Janeiro, Miami, Nice
Programs: Marriott Titanium, AA Concierge Key, Delta, United, Emorates, and others
Posts: 4,694
Me too. Maybe they're reloading the new revised Choice benefits.
jbcarioca is offline  
Old Dec 27, 2010, 6:10 am
  #41  
 
Join Date: May 2005
Location: FLL
Programs: DL ♦M MM|HH♦|Marr Slvr|CO UA AA US|Pri Cub Plat|SPG|Avis 1st|Htz 5*
Posts: 5,044
Me too. I suspect the load on their servers is very high due to the blizzards.
Evan! is offline  
Old Dec 27, 2010, 6:11 am
  #42  
 
Join Date: Sep 2010
Location: Georgia
Programs: Delta Gold, Marriott Platinum, Amex Delta Reserve + Platinum MR. Y, I book.
Posts: 158
... and a Dalek New Year

Originally Posted by Winkdaddy
Whatever the reason its unacceptable. Delta, please learn from this lesson and update your computer systems.
Unacceptable!
Terminate!
TERMINATE!



Looks like Maybe the IT people are back at work - hopefully loading changes to unfix the last IT fix for the choice benefits program.
I'm getting the same message when I attempt to login.
runCMD is offline  
Old Dec 27, 2010, 6:15 am
  #43  
 
Join Date: Mar 2008
Location: SFO-ATL-BOS-MSP-HNL-NRT-SIN-SYD-FRA-AMS-CDG-JNB
Posts: 79
Originally Posted by deltagoldflyer
Anyone else get this today:

SkyMiles

We are unable to log you into your account at this time. You can continue to shop and book a trip, but you cannot access your account or redeem an award ticket at this time.

Please try to log in again in a few minutes.


It has been this way for a while now. Too much activity due to storm I would guess?
same here
sunny_side_up is offline  
Old Dec 27, 2010, 6:21 am
  #44  
 
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Originally Posted by deltagoldflyer
Anyone else get this today:

[I]SkyMiles

Too much activity due to storm I would guess?
That shouldn't impact that part of the system, just wonder if another 'enchancement' is about to be installed.

Bob H
BobH is offline  
Old Dec 27, 2010, 6:23 am
  #45  
 
Join Date: May 2010
Location: BOS, NYC
Programs: DL Plat, HH Diamond, SPG Gold, Hertz Gold
Posts: 572
Yep.... I'm getting this too. No status fiance's account as well.
turnpike17 is offline  


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