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AJC article - Frequent flyers dish on Delta

AJC article - Frequent flyers dish on Delta

Old Dec 5, 10, 8:15 am
  #1  
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ajc article on FT- hard copy only right now

There is an article on the ATL DO in the ajc hard copy edition this morning. Front page of the business section. The article gives a very positive spin to FT. There is a picture of a named FTer as a "gate agent for a day". I will post when a link is available. Discusses gate lice, fake cheese, bischoff, and MRs

link now available, thanks PRWeezer

http://www.ajc.com/business/frequent...on-768671.html

Last edited by turkeyRIOO; Dec 6, 10 at 4:21 pm Reason: link available
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Old Dec 5, 10, 8:29 am
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Here's a shorter version that ran in the Athens (GA) paper 11/25:

http://www.onlineathens.com/stories/...41139138.shtml
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Old Dec 5, 10, 8:30 am
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Originally Posted by turkeyRIOO View Post
There is an article on the ATL DO in the ajc hard copy edition this morning. Front page of the business section. The article gives a very positive spin to FT. There is a picture of a named FTer as a "gate agent for a day". I will post when a link is available. Discusses gate lice, fake cheese, bischoff, and MRs
Thanks for this!!! I'm in the SkyClub so i went and grabbed one. Yay Drew is right on the front! I haven't even read the article yet. Doing that now
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Old Dec 5, 10, 8:47 am
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Cool! Off to download the AJC from PressReader now...

Edited: verifying that the article is available via the PressReader app.

Last edited by pbjag; Dec 5, 10 at 8:54 am
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Old Dec 5, 10, 9:14 am
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Originally Posted by travelingsalesgal View Post
Thanks for this!!! I'm in the SkyClub so i went and grabbed one. Yay Drew is right on the front! I haven't even read the article yet. Doing that now
Whoa boy, I guess I need to go buy an AJC now, just to get a leg-up before the barrage of questions, fan mail, and papparazzi.
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Old Dec 5, 10, 9:17 am
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Originally Posted by davakkar View Post
Whoa boy, I guess I need to go buy an AJC now, just to get a leg-up before the barrage of questions, fan mail, and papparazzi.
Can you come to the T Club right now and personally autograph mine?????? ^
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Old Dec 5, 10, 9:19 am
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Originally Posted by davakkar View Post
Whoa boy, I guess I need to go buy an AJC now
I wouldn't go that far.
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Old Dec 5, 10, 9:19 am
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Originally Posted by travelingsalesgal View Post
Can you come to the T Club right now and personally autograph mine?????? ^
For you dear, of course you get an autographed copy. But I'll have to consult my attorney before I do too many. I don't want to flood the market with 'em... they'll all end up on ebay anyway
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Old Dec 5, 10, 9:22 am
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Originally Posted by davakkar View Post
For you dear, of course you get an autographed copy. But I'll have to consult my attorney before I do too many. I don't want to flood the market with 'em... they'll all end up on ebay anyway
I am honored... When will your agent be releasing information about your forthcoming press tour????
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Old Dec 5, 10, 9:31 am
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The article is as much about Flyertalk.com and the Delta forum as it is about the DO. The article states that many Delta employees monitor the site everyday, some participate and the executives get a daily summary of what's discussed on FT. I guess what's said here really matters?
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Old Dec 5, 10, 9:38 am
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Originally Posted by Geogirl1234 View Post
I guess what's said here really matters?
And has for quite a while.
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Old Dec 5, 10, 11:57 am
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Originally Posted by Geogirl1234 View Post
The article is as much about Flyertalk.com and the Delta forum as it is about the DO. The article states that many Delta employees monitor the site everyday, some participate and the executives get a daily summary of what's discussed on FT. I guess what's said here really matters?
Yes... as indicated by how quickly the award calendar has been fixed.
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Old Dec 5, 10, 1:00 pm
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Originally Posted by StayingHomeIsBetter View Post
Yes... as indicated by how quickly the award calendar has been fixed.
Well they do listen and do hear and do give what they hear weight but still choose to leave some things alone and take their chances.
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Old Dec 5, 10, 1:16 pm
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Originally Posted by avidflyer View Post
Well they do listen and do hear and do give what they hear weight but still choose to leave some things alone and take their chances.
Jeff Robertson Deltaspeak on one-way awards at one half-redemption rate - "There is no reason to have one way awards"

Deltaspeak translation. We know that one-way awards at 1/2 redemption rate would provide value to our customer base but it adds nothing to the bottom-line so we will do nothing. Quite the contrary, Delta management is pleased to provide every opportunity to reduce the amount of Skypesos. Also, Frankly, our IT system is a mess and this is not a priority.

Delta management Deltaspeak on the broken-award calendar. - "we know that the award calendar has problems and we are fixing them"

Deltaspeak translation- We know that our award calendar search is an unholy abomination. Frankly, we are focused on the bottom-line so we can maintain our bonuses. We'll put some lipstick on the pig, and Delta management is pleased to provide every opportunity to reduce the amount of Skypesos. Oh, did we neglect to say that our fixes are at a glacial pace?
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Old Dec 5, 10, 4:08 pm
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