AMEX Delta Companion certificate Consolidated Thread
#1861
Join Date: Mar 2005
Posts: 232
Might have just gotten lucky today, booked HNL-LAS over Thanksgiving using companion certificate at $591 but before clicking on the final button, I opened another browser and checked the non-certificate fare. $591 was for basic economy and main cabin was $60 more. Might have thought that E fares were certificate eligible but I was able to choose seats when I booked.
#1863
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,437
Might have just gotten lucky today, booked HNL-LAS over Thanksgiving using companion certificate at $591 but before clicking on the final button, I opened another browser and checked the non-certificate fare. $591 was for basic economy and main cabin was $60 more. Might have thought that E fares were certificate eligible but I was able to choose seats when I booked.
#1864
Join Date: Jan 2014
Location: DUS
Programs: DL PM (was DL DM for 3yrs), HHonors Gold, Marriott Gold
Posts: 2,067
#1865
Join Date: Aug 2017
Posts: 21
Flying this week ecp-sfo with my spouse on my AmEx cert. Our return flight has a schedule change waiver now, so my question is can/will delta split our reservation on the return and route my wife to NYC and I continue on to ecp and at what cost? I don't want to split before outbound b/c I am GM and she is a DM and we have already cleared into F on both legs going out thanks to her.
#1866
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,437
Flying this week ecp-sfo with my spouse on my AmEx cert. Our return flight has a schedule change waiver now, so my question is can/will delta split our reservation on the return and route my wife to NYC and I continue on to ecp and at what cost? I don't want to split before outbound b/c I am GM and she is a DM and we have already cleared into F on both legs going out thanks to her.
So, perhaps you could route both travelers SFO->NYC->ECP, and have the spouse simply not board the NYC-ECP leg of the trip.
#1867
Moderator: National Car
Join Date: Sep 2011
Location: SE MI
Programs: Delta PM, National EE, Hertz PC, Hilton DM
Posts: 2,168
I found some older threads on this topic but nothing more recent...anyone have any luck (recently) getting Amex to extend or re-issue an expiring(expired) voucher? My 2017 voucher expires in 2 weeks (had no idea this was the case) and I'd like to use it for travel in November...any insights appreciated, even if it's to tell me I'm out of luck.
#1868
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,408
I found some older threads on this topic but nothing more recent...anyone have any luck (recently) getting Amex to extend or re-issue an expiring(expired) voucher? My 2017 voucher expires in 2 weeks (had no idea this was the case) and I'd like to use it for travel in November...any insights appreciated, even if it's to tell me I'm out of luck.
Last edited by FlightNurse; Sep 14, 2017 at 10:32 am
#1869
Join Date: May 2009
Location: Brooklyn, NYC
Programs: DL DM
Posts: 785
I found some older threads on this topic but nothing more recent...anyone have any luck (recently) getting Amex to extend or re-issue an expiring(expired) voucher? My 2017 voucher expires in 2 weeks (had no idea this was the case) and I'd like to use it for travel in November...any insights appreciated, even if it's to tell me I'm out of luck.
That said, I think these days they'll tell you that you will get your 2018 certificate and should use that one.
#1870
Join Date: Jul 2011
Programs: Delta Platinum & MM, Marriott Lifetime Platinum, National Car Executive
Posts: 400
Anyone aware of a change to the date of issuance for companion certificates?
My annual fee posted about a week ago but the certificate has not yet showed up in my Delta account. In the past I have found that the certificate posted prior to the Amex annual fee posting.
This account is a Delta Reserve card that was converted from a Delta Platinum card 3 to 4 months ago; I have had this account for multiple years and received the platinum companion certificate multiple times.
My annual fee posted about a week ago but the certificate has not yet showed up in my Delta account. In the past I have found that the certificate posted prior to the Amex annual fee posting.
This account is a Delta Reserve card that was converted from a Delta Platinum card 3 to 4 months ago; I have had this account for multiple years and received the platinum companion certificate multiple times.
#1871
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,141
If your annual fee posted but no cert then I would contact Amex and say you have not yet received your cert even though it is past your annual renewal date and the fee was charged.
Wouldn't hurt to contact Delta either, although they'll probably just direct you to Amex.
Wouldn't hurt to contact Delta either, although they'll probably just direct you to Amex.
#1872
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,412
I actually searched on delta.com, then abandoned their broken site and used the mobile app, which showed better results. CI options I found via AF, then confirmed each segment on DL app, then called in, since it would not show up online. HUCA once, fed the second agent each segment and he managed to price it out correctly (at the new partner rate of 95K, joy ).
I transfered in MR points to top off my SM account while I had the agent on the phone.
One of a million reasons I stopped collecting SkyMiles directly years ago...
I transfered in MR points to top off my SM account while I had the agent on the phone.
One of a million reasons I stopped collecting SkyMiles directly years ago...
#1874
Join Date: Mar 2008
Posts: 1,510
I vaguely recall that's why or how they can get out of sync. Plus a few weeks for the billing cycle.
I had upgraded from gold to the Platinum Skymiles card, so my dates are like 3 weeks apart or something.
#1875
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Used my Platinum certificate to fly PDX-SLC-DEN-SEA-PDX with my father in late August. Booked less than two weeks out, but plenty of options and the whole thing cost about $350 for our ideal flight times. F9 is certainly nice for keeping prices down through DEN.
FC cleared on PDX-SLC and DEN-SEA We sat in C+ on the other two legs.
Also, tangentially related but not worthy of its own thread, the SEA-PDX flight was delayed due to a pilot being unavailable. It arrived around 1:00am, an hour and twenty minutes late. My father went directly home to Salem, but I was flying to LAS early the next morning (on AS, shhhhh ). I asked the Redcoat at the gate on arrival if I could have a hotel voucher since the flight arrived so late at night and I had something to do early the next morning. He politely demurred saying it was only for forced overnights, but I fought back all the lessons from the DYKWIA thread and asked if they could do it as a customer service gesture for a PM. He picked up the phone and 30 minutes later I was crawling into a hotel bed. A great gesture and the kind of the thing that keeps me firmly with Delta. I wish I'd had a JWD certificate on me to give to him.
FC cleared on PDX-SLC and DEN-SEA We sat in C+ on the other two legs.
Also, tangentially related but not worthy of its own thread, the SEA-PDX flight was delayed due to a pilot being unavailable. It arrived around 1:00am, an hour and twenty minutes late. My father went directly home to Salem, but I was flying to LAS early the next morning (on AS, shhhhh ). I asked the Redcoat at the gate on arrival if I could have a hotel voucher since the flight arrived so late at night and I had something to do early the next morning. He politely demurred saying it was only for forced overnights, but I fought back all the lessons from the DYKWIA thread and asked if they could do it as a customer service gesture for a PM. He picked up the phone and 30 minutes later I was crawling into a hotel bed. A great gesture and the kind of the thing that keeps me firmly with Delta. I wish I'd had a JWD certificate on me to give to him.