AMEX Delta Companion certificate Consolidated Thread
Mar 16, 2021, 8:42 pm
#2821
Join Date: Jul 2003
Location: Atlanta
Posts: 5,175
This made me realize that I may have broken the rules, but I’m not sure. I booked a FC companion pass flight departing from Airport A going to Airport B, the return is from Airport B to Airport C (Airport A is an hour from Airport C, but we are flying out of Airport A to fly a wide body and get access to the Skyclub that Airport C doesn’t have). I will say, I’ve spoken to probably 8 agents on this reservation for one thing or another (generally asking about when some better service will return to FC) and I always ask if the reservation with companion is good, and they always say yes. So, I’m not sure if I did anything wrong, and I’d like to assume one of the 8 agents would tell me if I did. Hopefully I’m in the clear and can enjoy the trip without modification.
Mar 17, 2021, 4:37 am
#2822
Join Date: Feb 2021
Location: Biscoff, USA
Programs: Delta
Posts: 50
Response below.
thank you both for your response! I did a quick search and it does appear that Airports A & C (in addition to one other) are considered a Co-Terminal. I didn’t know what Co-Terminals were until now. So this means I should be okay?
This would not be possible to book with the companion cert unless the different city was NYC, WAS or CHI and you used co terminals for airports A and C. When using a companion cert you can only put in one origin city and one destination city. If it was booked and ticketed you should be fine.
Mar 17, 2021, 6:20 am
#2823
Join Date: Jul 2003
Location: Atlanta
Posts: 5,175
If it ticketed you will be fine. The only way you successfully ticketed co-terminals was by putting in WAS, NYC or CHI.
Mar 17, 2021, 9:32 am
#2824
Join Date: Aug 2016
Location: DTW / SJC
Programs: AA EXP, DL DM, Marriott Titanium, Hyatt Globalist, Hilton Diamond
Posts: 764
Mar 17, 2021, 3:45 pm
#2825
Join Date: Dec 2002
Location: Atlanta, GA
Posts: 56
Reserve Companion Ticket in Different Class of Service
Is it possible to book an AMEX DL Reserve companion ticket in coach outbound and in first-class on the return - or does it have to be booked in the same class of service in each direction?
Mar 17, 2021, 3:56 pm
#2826
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,334
I’m pretty sure I have booked different cabins in each direction with the AmEx Companion Cert.. I’ve also had the AmEx Companion Cert book into different cabins in the same direction, even when both flights had an F cabin. Had an SEA-ATL-RDU itinerary booked with the companion cert where SEA-ATL booked into F and the ATL-RDU leg booked into Y. I didn’t care that much since SEA-ATL was the leg I really cared about and we were upgraded at some point on ATL-RDU anyway (don’t remember if it was in advance or at the gate).
Mar 17, 2021, 8:43 pm
#2828
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,373
My *guess* is that if delta.dumb permits you to book what you want as a RT on a single ticket/PNR, the companion cert should apply. Surely there wouldn't, for example, be a problem if some of the segments didn't offer FC while other segments do. OTOH, if it can only be booked using multicity search, I'd be less optimistic that the Reserve card companion cert can be used.
Mar 17, 2021, 9:40 pm
#2829
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,023
The OP seems to want to book different segments in different classes of service, not to have the two passengers in different classes or service or different cabins, which clearly would be a problem as then the two passengers couldn't be on the same PNR.
My *guess* is that if delta.dumb permits you to book what you want as a RT on a single ticket/PNR, the companion cert should apply. Surely there wouldn't, for example, be a problem if some of the segments didn't offer FC while other segments do. OTOH, if it can only be booked using multicity search, I'd be less optimistic that the Reserve card companion cert can be used.
My *guess* is that if delta.dumb permits you to book what you want as a RT on a single ticket/PNR, the companion cert should apply. Surely there wouldn't, for example, be a problem if some of the segments didn't offer FC while other segments do. OTOH, if it can only be booked using multicity search, I'd be less optimistic that the Reserve card companion cert can be used.
Last edited by xliioper; Mar 17, 2021 at 9:45 pm
Mar 18, 2021, 3:30 pm
#2830
Join Date: Dec 2002
Location: Atlanta, GA
Posts: 56
Yeah, I can't get the site to accept the booking, as it returns an error message if I try coach outbound and first for our return.
Guess I'll just have to call the PM desk to have them manually ticket the itinerary. Wanted to see if it was even a possibility before I called.
Guess I'll just have to call the PM desk to have them manually ticket the itinerary. Wanted to see if it was even a possibility before I called.
Mar 18, 2021, 4:08 pm
#2831
Join Date: Aug 2017
Posts: 1,610
Yes I did this last month. Didn't have an issue doing this online. SEA-ATL-CRW roundtrip, economy outbound, firstclass inbound, made a search using roundtrip as normal.
Mar 18, 2021, 4:22 pm
#2832
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,373
Yeah, I can't get the site to accept the booking, as it returns an error message if I try coach outbound and first for our return.
Guess I'll just have to call the PM desk to have them manually ticket the itinerary. Wanted to see if it was even a possibility before I called.
Guess I'll just have to call the PM desk to have them manually ticket the itinerary. Wanted to see if it was even a possibility before I called.
Mar 19, 2021, 10:10 am
#2833
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
The Companion Certs are not valid for Delta One flights according to T&C's -- "Eligible on Delta, Delta Connection carrier and Delta Shuttle flights only (excludes all other Delta-designated codeshare flights). Companion Certificate is valid for one round-trip First-Class, Delta Comfort+® or Main Cabin companion ticket with the purchase of certain adult round-trip fares on published routings within the 48 contiguous United States. " They do appear in the flight listings, but the booking engine errors out after you have selected them.
Mar 20, 2021, 5:59 pm
#2835
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
Well, I just booked a transcontinental trip where one direction was "I" and the other was "Z". Different fare classes although both front cabin fares.