Forgot to request upgrade Need Help!!
Oct 19, 2010, 4:19 pm
#1
Original Poster
Join Date: May 2010
Location: PDX, CRW, DCA, NYC
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Forgot to request upgrade Need Help!!
I booked a flight the other day and must have either forgotten to check the request upgrade box or somehow uncheck it. In any case, today I was looking at the itinerary on Delta.com and realized my mistake. Does anybody have experience with this? Can I call Delta and have them fix it or do I just chalk this up to experience. The flight is PDX to JFK continuing on to SNN. I realize Im not eligible for the TATL upgrade but the domestic legs would be nice. Ive been lucky recently and have always been upgrade on the PDX-JFK & JFK PDX flights.
Oct 19, 2010, 4:21 pm
#2
Join Date: May 2010
Location: BOS, NYC
Programs: DL Plat, HH Diamond, SPG Gold, Hertz Gold
Posts: 572
I booked a flight the other day and must have either forgotten to check the request upgrade box or somehow uncheck it. In any case, today I was looking at the itinerary on Delta.com and realized my mistake. Does anybody have experience with this? Can I call Delta and have them fix it or do I just chalk this up to experience. The flight is PDX to JFK continuing on to SNN. I realize Im not eligible for the TATL upgrade but the domestic legs would be nice. Ive been lucky recently and have always been upgrade on the PDX-JFK & JFK PDX flights.
Oct 19, 2010, 5:01 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2009
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Isn't there an option to request it right on Delta.com while viewing your itinerary? IIRC the Upgrade Status column lets you request upgrades if you haven't already and the segment is eligible.
Oct 19, 2010, 5:41 pm
#5
Join Date: Jan 2007
Posts: 1,621
Oct 19, 2010, 6:24 pm
#6
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
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I can never get that to work - it always hangs and doesn't update. I have had luck shooting Delta an email. The upgrade is usually requested within a few hours of my email to them. Or as others have said just give them a call. They can take care of it very quickly.
Oct 19, 2010, 8:04 pm
#7
Join Date: Feb 2009
Location: TPA
Programs: United - PG, Marriott Silver
Posts: 1,625
If you go into your preferences on DL.com you can put favorite flights, seat preferences, and also note to automatically to request an upgrade.
I am only FO, but I hear if you are DM, you can also check a secret box to bump non DMs from their seats, and also influence FEBO or FEFO based on your assigned seats.
Even more secretive, I hear you can also initiate Shanan$&%*$ if you are a non-rev, using the preferences page.
I am only FO, but I hear if you are DM, you can also check a secret box to bump non DMs from their seats, and also influence FEBO or FEFO based on your assigned seats.
Even more secretive, I hear you can also initiate Shanan$&%*$ if you are a non-rev, using the preferences page.
Oct 20, 2010, 2:58 am
#8
Join Date: Dec 2009
Location: Bangkok, Thailand
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This has probably been answered elsewhere, but once you request the upgrade, and you get into within 5 days of the flight but still aren't upgraded, is there a way to see the status without checking in (since it is too early) or subscribing to another pay site that would have Amadeus info?
Oct 20, 2010, 8:02 am
#9
FlyerTalk Evangelist
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If you are inside your upgrade window and haven't cleared, then V inventory is 0. You don't need a subscription to tell you that. However, if you think there is a problem, do a pretend booking for your same flights while logged in to DL.com. If upgrades show as "Available" and you haven't cleared on your original booking, then there's a problem and you should call in. If upgrades show as "Request Only" then that is further confirmation that V inventory is 0.
Oct 20, 2010, 2:12 pm
#10
Join Date: Dec 2009
Location: Bangkok, Thailand
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If you are inside your upgrade window and haven't cleared, then V inventory is 0. You don't need a subscription to tell you that. However, if you think there is a problem, do a pretend booking for your same flights while logged in to DL.com. If upgrades show as "Available" and you haven't cleared on your original booking, then there's a problem and you should call in. If upgrades show as "Request Only" then that is further confirmation that V inventory is 0.
I will go through the motions though!!!!!
