Upcoming weather, can I preemptively rebook?
Jan 30, 2011, 8:42 am
#1
Original Poster
Join Date: Dec 2010
Location: STL
Programs: DL DM, UA PS, MR Plt, A-Club Plt, HH G, Avis First
Posts: 272
Upcoming weather, can I preemptively rebook?
Supposed to fly STL-ATL-ABQ this Tuesday AM. However, looking at the weather there is a really good chance there are going to be some issues. At what point can I call Delta and rebook for Mon PM? I have some meetings all week on the left side of the country that I really can't miss.
STL is supposed to get 6-10 snow on top of some ice. STL has issues with any winter weather which is why I'm worried in the first place.
STL is supposed to get 6-10 snow on top of some ice. STL has issues with any winter weather which is why I'm worried in the first place.
Jan 30, 2011, 8:56 am
#2
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Supposed to fly STL-ATL-ABQ this Tuesday AM. However, looking at the weather there is a really good chance there are going to be some issues. At what point can I call Delta and rebook for Mon PM? I have some meetings all week on the left side of the country that I really can't miss.
STL is supposed to get 6-10 snow on top of some ice. STL has issues with any winter weather which is why I'm worried in the first place.
STL is supposed to get 6-10 snow on top of some ice. STL has issues with any winter weather which is why I'm worried in the first place.
Jan 30, 2011, 9:04 am
#3
Join Date: Apr 2005
Location: LAX, SFO
Programs: Delta GM, Lifetime Marriott Platinum, Avis Preferred
Posts: 1,634
avidflyer is correct. You can in fact rebook, but until a weather waiver is announced, you will pay the change fee. No way around it unless you originally bought a ticket that allows free changes.
Jan 30, 2011, 12:31 pm
#4
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
But one can often get those charges reversed after the weather waiver is issued. Best advice, do what you have to do to get where you have to be, and fight it out later!
Jan 30, 2011, 7:37 pm
#7
Join Date: Mar 2005
Location: West of CLE
Programs: Delta DM/3 MM; Hertz PC; National EE; Amtrak GR; Bonvoy Silver; Via Rail Préférence
Posts: 5,384
Actually, Ask to Speak to a Supervisor
I have in the past gotten routing changes where severe weather is predicted, even though DL management has not issued a "bulletin" to the reservations staff.
The last time for this was my MR "originating" at PIT. I was supposed to go PIT-CVG-JFK-LHR in late September. A gigantic rainstorm hit the eastern seabord early that day, and rain and high winds were forecast for the JFK area in the evening. A helpful agent at the SLC center rerouted me to PIT-ATL-LGW, and I reached my hotel (which was near LHR) about the same time as I would have if there were no weather problems.
Prior to that, Mrs. ND76 and I were in Paris about a month earlier, when we learned about a general strike that was to take place on September 7, our scheduled departure date. As there was an excellent possibility that we would be unable to get from the 14eme arrondisement to CDG because of the lack of trains, buses and taxis, we persuaded a supervisor at the Diamond desk to reroute us out of BRU.
If you can stay calm and give the supervisor the details on the storm, there is an excellent possibility that you will get a reroute free of charge.
The last time for this was my MR "originating" at PIT. I was supposed to go PIT-CVG-JFK-LHR in late September. A gigantic rainstorm hit the eastern seabord early that day, and rain and high winds were forecast for the JFK area in the evening. A helpful agent at the SLC center rerouted me to PIT-ATL-LGW, and I reached my hotel (which was near LHR) about the same time as I would have if there were no weather problems.
Prior to that, Mrs. ND76 and I were in Paris about a month earlier, when we learned about a general strike that was to take place on September 7, our scheduled departure date. As there was an excellent possibility that we would be unable to get from the 14eme arrondisement to CDG because of the lack of trains, buses and taxis, we persuaded a supervisor at the Diamond desk to reroute us out of BRU.
If you can stay calm and give the supervisor the details on the storm, there is an excellent possibility that you will get a reroute free of charge.
Jan 30, 2011, 7:52 pm
#8
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I've had good luck in calling the elite line, explaining the situation, politely begging, and convincing them that it's in the airline's best interest not to have me stranded somewhere. This is as a NW PE (Chisholm) and DL DM (SLC). It doesn't hurt to try, but as a GM you might not get the same privileges.
Jan 30, 2011, 7:53 pm
#9
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Join Date: May 2005
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Will they normally give Original Routing Credit for a voluntary reroute under a weather waiver? I'm flying Wednesday PIT/MSP/AMS/TXL. I'm worried that with the sleet that's predicted to come, the PIT/MSP CR2 flight might get goofed up, so I may opt for PIT/CDG/TXL.
Jan 30, 2011, 8:06 pm
#10
Join Date: Jan 2002
Location: San Diego DL Diamond Medallion 2.4 MM
Posts: 249
Had numerous changes during last year's weather debacles DCA and ATL a couple of times. Although the "policy" is they won't change until the weather wavier is announced, if the first response is no; just be patient and keep calling. I had 100% success in the changes; however sometimes even that wasn't enough...when things go "south" the day of the flight. I rack it up to lessons learned. Two flights coming up in Feb SAN-DCA-SAN, so the fun begins again!
Jan 31, 2011, 5:00 pm
#11
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Join Date: May 2005
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Has anyone had success at getting ORC when they have voluntarily changed their flights due to a weather waiver?
Thanx!
Jan 31, 2011, 5:10 pm
#12
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
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It does'nt take a rocket scientist to issue a weather waiver. The pending storm has been all over the media. You would think people can make their own decisions and should be allowed to reschedule flights if bad weather is predicted and not have to wait for the airline to issue a waiver all the time.
This should be a general policy and not determined by the airline for very single weather event.
This should be a general policy and not determined by the airline for very single weather event.
Jan 31, 2011, 5:35 pm
#13
Join Date: Mar 2009
Programs: Delta DM, American GLD, Marriott Gold, Hilton Gold
Posts: 177
It does'nt take a rocket scientist to issue a weather waiver. The pending storm has been all over the media. You would think people can make their own decisions and should be allowed to reschedule flights if bad weather is predicted and not have to wait for the airline to issue a waiver all the time.
This should be a general policy and not determined by the airline for very single weather event.
This should be a general policy and not determined by the airline for very single weather event.
Jan 31, 2011, 5:46 pm
#14
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Jan 31, 2011, 6:08 pm
#15
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It does'nt take a rocket scientist to issue a weather waiver. The pending storm has been all over the media. You would think people can make their own decisions and should be allowed to reschedule flights if bad weather is predicted and not have to wait for the airline to issue a waiver all the time.
This should be a general policy and not determined by the airline for very single weather event.
This should be a general policy and not determined by the airline for very single weather event.