Delta Security Called??? (Update)
 

Called my wife and left a message about a flight we will be taking. No reference number or anything.

Anyone else received this call?

Also we have 4 flights booked for the next 4 months as well. No reference to which one.

UPDATE: Got it all straighted out. Only had to deal with one rude agent :D

Check itineraries on delta.dumb and then call DL to ask? If the call is fake, DL needs to know about it. If it's not, it might mean getting to the airport really early. You need to know what this is about ASAP.

Sorry, I probably shouldn't respond here but.... huh??? :confused::confused::confused::confused::confused:

What call, what flts, and what does this have to do with DL security(?).

The Delta rep didn't mention. Skymiles agent noted my flight has been suspended. Couldn't specify why.

What # were you asked to call?

404-715-2600

That is the generally helpful customer service line mentioned in

http://www.flyertalk.com/forum/delta...t=404-715-2600

While I never received a phone call I did have a similar experience this spring.

I had an itinerary "suspended" due to "fraud" (or suspected fraud, depends on who you ask). After hours and hours on the phone to many of the rudest Delta people who feel that is your itinerary is suspended due to fraud that you are a criminal I finally got through to the right person.

There was never an issue, it was a mistake on Delta's part.

Don't know if your issue is the same or similar, but at least you were notified. All of my contact information is correct. The only reason I discovered the issue was due to a misconnect resulting from a flight change so I had to call to get that fixed and then began chase your tail.

I ended up with a sizeable DL$ credit because I was so very far from happy having spent 4-6 hours of my own time to resolve a problem that never existed. Hopefully they will treat you better.

I remember from working at DL that the fraud department will regularly act on certain things that the system flags like SM misuse or credit card issues.. They will do anything from suspending SM accounts to voiding tickets until whatever issue is resolved.

I also remember that this doesn't happen very much overall, but I think I dealt with things like that a few times.

This is what I'm thinking. I used a voucher for this flight that was my cousin's. I'm thinking the differentiation in the names might have caused it??

I'll update tomorrow when I talk to them.

UPDATE: Got it all straighted out. Only had to deal with one rude agent :D

So what was the issue?

I was correct in my suspicion in post #10.

Lucky you...not "I'm noting here in your reservation that you are blablablablablabla" because I wasn't happy that no one could answer why the ticket was suspended when it was 1000% all me, my name, my credit card blablabla.

Only one *bla* in your case. :D

At least we all know for future reference...

I would probably have ignored it because it is not toll free. As well as being a piece of voice mail that is nothing more than an empty envelope.

Now I might spot check any itineraries using the regular 800 number.