Wow, impressed - Meet and greet team at JFK
Aug 25, 2010, 3:07 pm
#76
Join Date: Jul 2004
Location: Seat 1A
Programs: DL; AA; UA; CO; LHLX; NZ; QR; EK; BA
Posts: 7,402
Yes, it's a great new service for DMs - and it's for all DM international DL arrivals at JFK Terminals 3 AND 4. One other helpful thing is if you have a connection, they will escort you all the way through the TSA line and to the SkyClub (if you have time) as well.
Covered originally in this thread:
http://www.flyertalk.com/forum/delta...-team-jfk.html
Covered originally in this thread:
http://www.flyertalk.com/forum/delta...-team-jfk.html
Aug 25, 2010, 3:56 pm
#77
Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,189
Maybe DL is trying to model their program after the La Premiere service on AF, in which you are escorted through Customs and Immigration processing at CDG or ORY and continued to be escorted until you are either at the La Premiere lounge or rather at the gate.
I do hope that this will extend to other gateway cities...
I do hope that this will extend to other gateway cities...
Aug 25, 2010, 7:28 pm
#78
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,158
I have a tpac trip in the middle of Sept arriving back at JFK and am definitely looking forward to this service. Hope they keep it going next month so I can see how it is.
Aug 25, 2010, 7:42 pm
#80
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,343
I have now experienced it twice since it was first reported and I have to say that Delta is onto a winner here. Being top tier and a Premium flier on multiple carriers I have to say that this in fact is a good new and welcome perk (Yes, the odd carriere may do it hit and miss for F pax, but other than LH Hons in MUC and FRA) no one comes close to this as a top tier perk.
Aug 25, 2010, 8:04 pm
#81
FlyerTalk Evangelist
Join Date: Oct 1999
Location: So Fla & NYC
Programs: DL DM/2MM, UA MM, BV LT Titanium, HH Diamond
Posts: 23,766
I missed the earlier reports on this service and will be happy to take advantage of it a week from Monday at JFK on a 3PM+/- arrival and also in early October on a flight scheduled to arrive at 5.
I have experienced something like this on a trip to Israel when a business acquaintance surprised us by arranging a greeting by an agent with a sign who took us to border control and a special booth on the far left side, bypassing all crowds.
I have experienced something like this on a trip to Israel when a business acquaintance surprised us by arranging a greeting by an agent with a sign who took us to border control and a special booth on the far left side, bypassing all crowds.
Aug 25, 2010, 8:20 pm
#83
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,343
No, they should not. It could be a $7k pax, it could be a $10k pax. It couls also be a $1400 pax who bought an I fare 6 months ago. If they did that they would have to have up to 50 or so agents available PER FLIGHT to accomodate this, and that is not feasible. If this $7k pax is a valuable enough passenger then he'll be Diamond, and maybe will fly Delta more if he wants this service. In any case, for a variety of reasonsI rarely see many DM's in the back......
Aug 25, 2010, 10:41 pm
#87
Join Date: May 2010
Location: PWM, BOS
Programs: DL DM, SPG Gold, Hilton Gold, Marriott Silver, HERTZ Five Star, AMEX Plat, DL AMEX Plat
Posts: 14
We experianced this a couple of weeks ago, great service, our flight arrived about 1/2 hour early, Melissa met us headed to immigration, we saw her sign, and said hey that's us! She took us all the way to the SC. She even tried to get us on an earlier flight while we were going through immigration, no luck there, but she met us on the other side and took us all the way to the SC desk. Great perk! Makes us want to book all our TATL to arrive @ JFK! Thanks DL!^
Aug 25, 2010, 11:19 pm
#88
Join Date: Jul 2000
Posts: 3,746
What Gives Delta the Right to Bring People to the Front of the Immigration Line?
There has been lots of discussion re the Elite lines for the TSA - theory is that the airline controls the access to the TSA, but the TSA does not discriminate based on Elite or First Class status.
I assume that the immigration facility is all under the control of the ICE What is the legal theory that allows DL to take certain customers to the front of the line?
I assume that the immigration facility is all under the control of the ICE What is the legal theory that allows DL to take certain customers to the front of the line?
Aug 26, 2010, 12:09 am
#89
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,335
There has been lots of discussion re the Elite lines for the TSA - theory is that the airline controls the access to the TSA, but the TSA does not discriminate based on Elite or First Class status.
I assume that the immigration facility is all under the control of the ICE What is the legal theory that allows DL to take certain customers to the front of the line?
I assume that the immigration facility is all under the control of the ICE What is the legal theory that allows DL to take certain customers to the front of the line?
-RM
Aug 26, 2010, 7:17 am
#90
Join Date: Jul 2000
Posts: 3,746
I haven't seen any "Fast Track" immigration lines in the US. Do they exist?
I would think there's probably no difference between DL having an employee walk you to the front of the line or there being a "Fast Track" (or Business/First class only) line at immigration. You are invited to that line just the same way as DL invites you to the front of the queue by an employee bringing you there.
-RM
-RM
