SkyClub "Light" is being considered for smaller focus cities. What's most important?
Jul 16, 2010, 5:54 pm
#91
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I'll take a look at total capacity later tonight most likely.
Keep in mind some of these smaller cities do have international long-haul flights, including Honolulu, Portland, Newark and Seattle. The only city on the first list that had long-haul flights was a daily 757 at PIT and PHL.
Jul 16, 2010, 7:04 pm
#92
Join Date: Oct 2009
Location: ATL
Programs: DL DM/MM; Hilton Diamond; National Exec
Posts: 273
As a FYI, here is a list of some of the busiest airports where Delta does not have a SkyClub.
A couple of notes:
*PHL is included in this list (yes, I know we get access to the US club - but it's a haul from the DL gates, it's not as nice as a DSC and PHL used to have a real DSC)
*Flights are for the fall schedule (9/13 was the date used) - if a flight didn't operate on Monday, but did operate 3+ times/wk, I put it in there (eg BDL/CMH-LAX, etc.).
*Mainline is a plane operated by Delta (not Delta Connection); RJ w/F is a flight on a CRJ-700/900 or E-175; RJ/Prop is a CRJ-200, Saab 340, ERJ-145 or EMB-120
*IND is not included as Delta has announced plans for a SkyClub at this airport.
A couple of notes:
*PHL is included in this list (yes, I know we get access to the US club - but it's a haul from the DL gates, it's not as nice as a DSC and PHL used to have a real DSC)
*Flights are for the fall schedule (9/13 was the date used) - if a flight didn't operate on Monday, but did operate 3+ times/wk, I put it in there (eg BDL/CMH-LAX, etc.).
*Mainline is a plane operated by Delta (not Delta Connection); RJ w/F is a flight on a CRJ-700/900 or E-175; RJ/Prop is a CRJ-200, Saab 340, ERJ-145 or EMB-120
*IND is not included as Delta has announced plans for a SkyClub at this airport.
Jul 16, 2010, 7:18 pm
#93
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Jul 16, 2010, 8:37 pm
#94
Join Date: Jun 2010
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ah ha... OMA is barely hanging on there... mersk, thanks for your fascinating analysis. this is great info.
Jul 16, 2010, 8:47 pm
#95
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Jul 16, 2010, 9:55 pm
#96
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Keep in mind that these stats include only hard data - seats/flights. It says nothing to other factors that would need to come into play with SkyClubs - such as how many Diamonds (free SC membership) are in a market, how many SC members are based there, how many fly through there, if there's a partner club how many swipes is DL being charged for at that club, how many originating BE passengers at that location, etc., not to mention taking in the real estate costs to operate that location. I'd tend to believe that Delta has all this data available to them (should be easily queriable for an analyst) and then allowing them to do the necessary cost-benefit analysis beyond the (extremely) high level data that I've been able to research as someone who's only affiliation to Delta is that I fly them a lot.
Jul 16, 2010, 10:04 pm
#97
Join Date: Jun 2010
Location: Mokuleia Hi, Ventura Ca, and anywhere blue water moves over shallow reefs
Programs: DL Diamond, CO Platinum
Posts: 122
It's an interesting concept, as there is a need for something like that in a number of cities where DL has a substantial schedule. I do wonder how they would "lighten" the current product to reduce its cost but still retain some value. The existing SCs aren't exactly lavish.
Jul 17, 2010, 5:52 am
#98
Join Date: Aug 2007
Posts: 17
Does anybody remember the "secret rooms"
Along time ago, there use to be "rooms" in smaller airports that we could acess. You would ask the counter if there was a world club. They would ask to see your card, and then give you a room number and access code.
You would go to the room number, use the code to unlock the door.
They were small comfortable room all with self serve bars.
That would be one idea.
i don't need an agent give me the toll free number and then I can hit a kiosk to get the new tickets.
You would go to the room number, use the code to unlock the door.
They were small comfortable room all with self serve bars.
That would be one idea.
i don't need an agent give me the toll free number and then I can hit a kiosk to get the new tickets.
Jul 17, 2010, 6:42 am
#99
Join Date: Aug 2006
Location: DFW
Programs: Non-Affiliated
Posts: 7,430
Along time ago, there use to be "rooms" in smaller airports that we could acess. You would ask the counter if there was a world club. They would ask to see your card, and then give you a room number and access code.
You would go to the room number, use the code to unlock the door.
They were small comfortable room all with self serve bars.
That would be one idea.
i don't need an agent give me the toll free number and then I can hit a kiosk to get the new tickets.
You would go to the room number, use the code to unlock the door.
They were small comfortable room all with self serve bars.
That would be one idea.
i don't need an agent give me the toll free number and then I can hit a kiosk to get the new tickets.
They'd have to issue our SC cards with something akin to the RSA SecurID embedded into it. eBay has a cheap model as well, so perhaps it possible. (For those not familiar, every so often or when you press a button, a code is generated. This would then be entered into the door, and only valid for a few seconds.) Granted all the locks would have to be connected and online. It's possible, though.
Or they could have a BP scanner at the door that unlocks it.
Jul 17, 2010, 6:43 am
#100
Join Date: Jun 2002
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Just realized we all missed what I would now have to make #1 on my list: properly operating heating and air conditioning. I don't care how nice a SC is ... if it is 10 degrees too warm I am outtathere.
Jul 17, 2010, 6:53 am
#101
Join Date: Jun 2004
Location: STL
Programs: AA Lifetime Gold, DL Diamond, Marriott Platinum
Posts: 47
As a STL Delta user, a "sanctuary" would be welcome. A cold beer would be wonderful and an agent that can deal with issues would be mandatory in my opinion.
My expectations are low but I am hopeful.
My expectations are low but I am hopeful.
Jul 17, 2010, 6:57 am
#102
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Jul 17, 2010, 7:54 am
#103
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Jul 17, 2010, 8:29 am
#104
Join Date: Jun 2010
Location: Mokuleia Hi, Ventura Ca, and anywhere blue water moves over shallow reefs
Programs: DL Diamond, CO Platinum
Posts: 122
World Clubs always had a cafeteria feel. With the LAX Skyclub going in that direction it's obvious where Delta is taking this amenity. It has nothing to do with stirring up rancor. The other UA, CO, AA are moving in the other direction.
Jul 17, 2010, 9:01 am
#105
Original Member
Join Date: May 1998
Location: Atlanta, GA
Programs: DL 3 MM/DM, Marriott Titanium Elite, Hyatt Globalist, National Exec Elite
Posts: 4,003
I think the club at HNL would be a good example of a "small footprint" type establishment that still provides the essentials and is relatively high touch. There are two agents at the desk, a small self-serve bar adjacent to the agents, a small TV room, a small non-TV room, a clean bathroom, and a small workstation area.
It's when you get into staffed bars, conference rooms, and more real estate that the costs spiral upward. One time expenses like a Wi-Fi system or a television are not a big deal in the cost equation.
It's when you get into staffed bars, conference rooms, and more real estate that the costs spiral upward. One time expenses like a Wi-Fi system or a television are not a big deal in the cost equation.