FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   missing itineraries? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1097803-missing-itineraries.html)

SFO voyageur Jun 21, 2010 10:50 am

missing itineraries?
 
They seem to be doing some schedule updates and I noticed several of my itineraries are missing. Just wondering if anyone else noticed the same...

turnpike17 Jun 21, 2010 10:52 am

I have been having the same problem... a few refreshes and they showed back up, however on one it was constantly not showing up and I had to pull it up via confirmation # and my SM's # was missing, so i re-entered it and voila!

Bicostal Jun 21, 2010 10:53 am


Originally Posted by turnpike17 (Post 14170304)
I have been having the same problem... a few refreshes and they showed back up, however on one it was constantly not showing up and I had to pull it up via confirmation # and my SM's # was missing, so i re-entered it and voila!

Same problem - but the missings are random.

FC flyer Jun 21, 2010 10:59 am

Three of mine were missing this morning. When I called Delta, they were aware of the problem, which has been happening on and off since yesterday. All reservations are okay, just not showing up.

anotherATLelite Jun 21, 2010 11:08 am

Yep...mine keep appearing and disappearing randomly and refreshing does seem to solve the issue. As far as I can see the reservations, seat selections, etc. seem unaffected.

MSPeconomist Jun 21, 2010 11:09 am

Mine started going missing earlier than yesterday--early Saturday morning (6/19/2010) for sure and I suspect a day or so before that. Currently I have five itineraries and delta.dumb usually shows me only three of them, but which three appear is random. When I first noticed this I panicked because one of the missing was a SQ F award ticket, but then I immediately realized that it randomly reappeared.

I always make have printouts of everything, so I hope I could force DL to reconstruct my trips if anything did go very wrong. This is a longstanding habbit that was enhanced when WorldPerks and SkyMiles were merged.

ADDED: I've also noticed that when I open an itinerary and, for example, look at seats, and then go back to the itinerary list, delta.dumb claims that it can find nothing.

txhem Jun 21, 2010 1:05 pm

Same thing here, started happening this past weekend.

I've noticed that the tab (on the left) on the homepage called "Itineraries & Check-In" (after logging in) seems to have all my itineraries and I'm going there now instead of the Itineraries & Check-in page.

jjglaze77 Jun 21, 2010 1:08 pm

Ditto. First noticed yesterday....

yogimax Jun 21, 2010 1:23 pm


Originally Posted by anotherATLelite (Post 14170393)
Yep...mine keep appearing and disappearing randomly and refreshing does seem to solve the issue. As far as I can see the reservations, seat selections, etc. seem unaffected.

Nope. My seat selections appear and disappear as well.

PDXLexus Jun 21, 2010 1:58 pm

Happend to me too yesteday. Put me in a panic but doing a refresh seemed to cycle them on and off until all of them were showing. Looks like Delta IT is doing their testing in production. ;)

yogimax Jun 21, 2010 2:03 pm

Plain and simple - this is unacceptable for a major airline.

Does anyone know if Delta's IT staff is based in India?

hauteboy Jun 21, 2010 2:06 pm

My itinerary went missing yesterday.. I'd booked a ticket using a voucher and apparently the ticketing never went through. So seems like lots of IT issues at the moment.. :(

Stripe Jun 21, 2010 2:28 pm

Each time I click on "Itineraries and Check-In" I get a different list of reservations. They're all mine, and once in a while it seems to be complete, but it does appear to be random.

Evan! Jun 21, 2010 2:32 pm

I've had to enter the conf code for my current itin sporadically since yesterday. I thought it was just me. Now I know better. Frustrating to say the least.

PIJD Jun 21, 2010 3:29 pm

Yep my wife's itn was really messed up yesterday, every time she logs on a different set appears. She has not checked today.


All times are GMT -6. The time now is 6:04 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.