Here's good news on Companion Upgrades
#46
Join Date: Sep 2009
Location: TYS
Programs: DL-DM; HH-Gold; MR-Silver; Avis-First
Posts: 167
Yes...we can confirm this. Look to delta.com/whatsahead for more information on this today.
We hope you enjoy this one as we have recieved a lot of feedback on it over time and want you to know that we hear your comments.
We hope you enjoy this one as we have recieved a lot of feedback on it over time and want you to know that we hear your comments.
#48
Join Date: Mar 2008
Location: DCA
Programs: DL Silver, HH Gold, PC Plat, Marriott Silver
Posts: 420
Yes...we can confirm this. Look to delta.com/whatsahead for more information on this today.
We hope you enjoy this one as we have recieved a lot of feedback on it over time and want you to know that we hear your comments.
We hope you enjoy this one as we have recieved a lot of feedback on it over time and want you to know that we hear your comments.
#49
Join Date: Mar 2008
Location: DCA
Programs: DL Silver, HH Gold, PC Plat, Marriott Silver
Posts: 420
Nevermind - went into the one itin I have with my wife as companion and there was now a checkbox to request the upgrade and when you check it a submit button appears. ^ to DL on this small change and it seems getting the IT right on it to make it easy.
#50
Join Date: Mar 2006
Location: SFO
Programs: DL DM/MM; UA Premier 1K; AA EXP; ICH Plat Ambassador
Posts: 1,565
Yup, that's what I'm seriously suggesting. Someone who is a 25K/year customer is still a better customer than your companion.
#51
Join Date: May 2005
Location: San Diego, CA
Programs: Hilton Lifetime Diamond, DL Diamond & 2M Miler, Marriott Titanium
Posts: 683
Unless they revert to the old NW method of allowing companions to upgrade at the same window as the top tier traveling partner, this is really just lip service. No one will get two upgrades at the 12 hour mark, unless it's early morning travel on Christmas Day.
#52
Join Date: Mar 2008
Programs: Delta DM
Posts: 49
Yes...we can confirm this. Look to delta.com/whatsahead for more information on this today.
We hope you enjoy this one as we have received a lot of feedback on it over time and want you to know that we hear your comments.
We hope you enjoy this one as we have received a lot of feedback on it over time and want you to know that we hear your comments.
This is wonderful news and keep up the great advancements. Now please change the International upgrade policy for us Diamonds so we can upgrade off any fair like our competition.Then we will truly have the *BEST IN CLASS* Program hands down and no other FF Program will be able to compare to what SM has to offer. I am sure you will then see other top elites Status match to DL rather than the other way around.
Great Job Delta! Keep it up!
#53
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,232
Yes...we can confirm this. Look to delta.com/whatsahead for more information on this today.
We hope you enjoy this one as we have recieved a lot of feedback on it over time and want you to know that we hear your comments.
We hope you enjoy this one as we have recieved a lot of feedback on it over time and want you to know that we hear your comments.
Not that it'll matter for me and my upgrade successes when we're BOTH GOLD... but it's nice to know it's there.
#54
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
#55
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 4,785
Given the Delta's recent announcements that medallion benefits will be extended only to PAX on the same PRN as a medallion any thoughts of split PRN for upgrades is moot.
LUT inclusion aside, currently what happens is the status of the lowest person is used. Seriously do folks really think Delta is going to change it??? Look how many other IT issues they have to deal with that are much more serious and fundamental to keeping flyers happy.
That said I am curious to know how many folks actually roll the dice and try for an upgrade or split the PRN ? My guess is that given the demand for upgrades that the majority of folks split the PRN as for many, one known seat in the front is better than a poor chance at two.
BTW Speculation aside - do you folks really think that medallions are going to be happy if a non status companion gets an upgrade over them? Which is why I think the program is set up the way it is. If we want to speculate it would seem to me that companions should fight it out for the table scraps after all medallions have been upgraded. I.e, clear the medallions first as usual (sans companion) then clear non status companions using the same criteria used to clear the medallions.
i.e. Ranking:
Medallion #1
Medallion #2
Medallion #3
Medallion #1 - companion
Medallion #2 - companion
Medallion #3 - companion
Companions would always be cleared at the gate. And if an upgraded medallion really needs to sit with their companion who was not upgraded they can always give up their seat latter.
This scheme would preserve the medallion benefit while fairly extending to a companion. And most of all avoid having to play the split PRN game.
LUT inclusion aside, currently what happens is the status of the lowest person is used. Seriously do folks really think Delta is going to change it??? Look how many other IT issues they have to deal with that are much more serious and fundamental to keeping flyers happy.
That said I am curious to know how many folks actually roll the dice and try for an upgrade or split the PRN ? My guess is that given the demand for upgrades that the majority of folks split the PRN as for many, one known seat in the front is better than a poor chance at two.
BTW Speculation aside - do you folks really think that medallions are going to be happy if a non status companion gets an upgrade over them? Which is why I think the program is set up the way it is. If we want to speculate it would seem to me that companions should fight it out for the table scraps after all medallions have been upgraded. I.e, clear the medallions first as usual (sans companion) then clear non status companions using the same criteria used to clear the medallions.
i.e. Ranking:
Medallion #1
Medallion #2
Medallion #3
Medallion #1 - companion
Medallion #2 - companion
Medallion #3 - companion
Companions would always be cleared at the gate. And if an upgraded medallion really needs to sit with their companion who was not upgraded they can always give up their seat latter.
This scheme would preserve the medallion benefit while fairly extending to a companion. And most of all avoid having to play the split PRN game.
#56
Join Date: Jul 2006
Location: lax
Programs: DL DM, SPG Plat
Posts: 781
but yeah, number 2...
when the companion doesn't have status? yup.
#58
Join Date: Mar 2003
Location: TUL
Programs: AA Plat, DL FO/1MM, UA Silver, Marriott Titanium, National Exec Elite
Posts: 2,102
Thanks OHDL1 & SMI! I agree with most here that this won't amount to many (if any) upgrades for companions, but the ability to be on the list is a big plus! ^
I tend to agree with this generally, but I was pleasantly surprised to find that my wife & I had cleared at 12 hours out over the weekend. Saturday evening, MEM-MCO, oversold by 10ish. Obviously, mostly once / year leisure travelers, but it was still a pleasant surprise.
I tend to agree with this generally, but I was pleasantly surprised to find that my wife & I had cleared at 12 hours out over the weekend. Saturday evening, MEM-MCO, oversold by 10ish. Obviously, mostly once / year leisure travelers, but it was still a pleasant surprise.
#59
Join Date: May 2010
Location: Kanasas City
Programs: DL DM, 2 MM; Hilton Diamond
Posts: 358
Does anyone know if this would have any affect on the availablity of upgrade for the 'Free Companion Ticket' you get from AMEX? Those tickets have a purchase restriction of L U or T and so was never eligible for companion upgrades. Wonder if those will become eligible too now...
#60
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
That being said, since DL devalued Diamond by giving Plat's unlimited award changes it would make up for this to have Diamond companions clear at the 5 day window