Upgrade Inventory Available But Not Upgraded
Apr 18, 2010, 10:43 pm
#16
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,232
What, exactly, did the phone agent say? The DL SMS agent can tell you, when you call, whether there are "early upgrade" seats available or not.
This should just be a "yes/no" issue.
I see that the flight has already passed... well, did you get upgrade? What were you on the list at the aiport?
This should just be a "yes/no" issue.
I see that the flight has already passed... well, did you get upgrade? What were you on the list at the aiport?
Apr 23, 2010, 5:05 pm
#17
Original Poster
Join Date: May 2001
Location: Katy, TX
Programs: AA - PLT(2MM); DL - PM(2MM); Hilton - Gold; Marriott Bonvoy- Titanium; Hyatt - Platinum
Posts: 1,718
Update
What, exactly, did the phone agent say? The DL SMS agent can tell you, when you call, whether there are "early upgrade" seats available or not.
This should just be a "yes/no" issue.
I see that the flight has already passed... well, did you get upgrade? What were you on the list at the aiport?
This should just be a "yes/no" issue.
I see that the flight has already passed... well, did you get upgrade? What were you on the list at the aiport?
As others have said, there never should've been a waitlist. The SMS agent that I spoke to indicated that he could see upgrade inventory available and would manually process the upgrade. Whether he actually did, or not, I did not actually get the upgrade until 30 min. prior to departure. So, seems like an IT issue with this one. C'est la vie.
Mar 10, 2013, 6:01 pm
#18
Original Poster
Join Date: May 2001
Location: Katy, TX
Programs: AA - PLT(2MM); DL - PM(2MM); Hilton - Gold; Marriott Bonvoy- Titanium; Hyatt - Platinum
Posts: 1,718
Upgraded at Window w/o Seat Assignment
Title says it all. I was upgraded at my window, well actually a day before, for my Sat. am flight, but without a seat assignment. When I went to secure one, I got the message that all the seats were assigned but I would be given one at check-in. Anyone else had this happen? And, if so, was the outcome favorable, or not? Does this also mean, since this is the first flight of my itinerary, that I won't be able to do OLCI?
Mar 10, 2013, 7:10 pm
#19
Join Date: Aug 2008
Location: Planet Earth(most days)
Programs: Hilton Honors, SPG, Marriott
Posts: 1,544
Upgraded at Window w/o Seat Assignment
That just means there is what they call a "hung seat" meaning its blocked because of a glitch and the airport will take care of it. Had it happen a few times. No big deal
Mar 10, 2013, 7:18 pm
#20
Original Poster
Join Date: May 2001
Location: Katy, TX
Programs: AA - PLT(2MM); DL - PM(2MM); Hilton - Gold; Marriott Bonvoy- Titanium; Hyatt - Platinum
Posts: 1,718
Looks like it might be an IT issue. Not surprised. EF shows three F seats are still available for purchase.
Mar 10, 2013, 7:24 pm
#21
Join Date: Jan 2012
Location: BGM/ PHL
Programs: US (Silver, *A Silver), AA, Starbucks (Gold)
Posts: 2,242
Interesting.... on United an elite upgrade + no seat assignment usually means the F cabin is oversold, usually as a result of an equipment substitution or IRROPS. You may very well be downgraded at check-in....
Mar 10, 2013, 10:03 pm
#22
Join Date: Mar 2005
Location: West of CLE
Programs: Delta DM/3 MM; Hertz PC; National EE; Amtrak GR; Bonvoy Silver; Via Rail Préférence
Posts: 5,378
Title says it all. I was upgraded at my window, well actually a day before, for my Sat. am flight, but without a seat assignment. When I went to secure one, I got the message that all the seats were assigned but I would be given one at check-in. Anyone else had this happen? And, if so, was the outcome favorable, or not? Does this also mean, since this is the first flight of my itinerary, that I won't be able to do OLCI?
I ended up in the last row of F in the 757 each time.