Delta no longer has fees for "close-in" award travel... wait! they got added back...
Apr 14, 2010, 2:33 am
#16
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
That is great, and a smart move by DL
as it really changes the psychology.
If I didn't find availability before 21 days,
I was pissed off enough to just stay away.
Now, I'll be tempted to come back for another look
if other redemption paths don't work out.
as it really changes the psychology.
If I didn't find availability before 21 days,
I was pissed off enough to just stay away.
Now, I'll be tempted to come back for another look
if other redemption paths don't work out.
Apr 14, 2010, 2:35 am
#17
Join Date: Jul 2009
Programs: DL Diamond Medallion, AA Executive Platinum, Hilton HHonors Gold VIP
Posts: 564
Has anyone noticed that Silver Elites aren't mentioned AT ALL on the link http://www.delta.com/skymiles/use_mi...d_travel_fees/ ? Slowly but surely Delta has effectively made 2010 Gold the equivalent of Silver in previous years. It looks like Silver, Gold, and Plat are now known as Gold, Plat, and Diamond, with silver slowly being phased out until it becomes nothing but a symbolic status.
Apr 14, 2010, 2:41 am
#18
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
And just after making MM and lifetime Silver from the NW Merge.
Last edited by MrHalliday; Apr 14, 2010 at 2:42 am Reason: spelling
Apr 14, 2010, 4:19 am
#19
Join Date: Jul 2006
Location: Chicago
Programs: UA 1K, HH Diamond
Posts: 2,055
http://www.delta.com/skymiles/use_mi...d_travel_fees/
When did Delta get rid of the fees for booking "last-minute" award reservations online? Great job, Delta. Thanks! ^^
Also, on that same link, when it says "Direct Ticketing", does that mean ticketing via the phone? So, that means there is no fee (for Gold and Platinums) for booking award tickets over the phone, right?
If so, good stuff.
When did Delta get rid of the fees for booking "last-minute" award reservations online? Great job, Delta. Thanks! ^^
Also, on that same link, when it says "Direct Ticketing", does that mean ticketing via the phone? So, that means there is no fee (for Gold and Platinums) for booking award tickets over the phone, right?
If so, good stuff.
Apr 14, 2010, 4:54 am
#20
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Has anyone noticed that Silver Elites aren't mentioned AT ALL on the link http://www.delta.com/skymiles/use_mi...d_travel_fees/ ? Slowly but surely Delta has effectively made 2010 Gold the equivalent of Silver in previous years. It looks like Silver, Gold, and Plat are now known as Gold, Plat, and Diamond, with silver slowly being phased out until it becomes nothing but a symbolic status.
Apr 14, 2010, 5:10 am
#21
Join Date: Jul 2006
Location: Chicago
Programs: UA 1K, HH Diamond
Posts: 2,055
I wonder if Delta has a higher then expected surge in Silvers this year...from the 5-15k MQM Gift last year, the Rollover MQMs, and all other promos..
Last edited by Winkdaddy; Apr 14, 2010 at 5:16 am
Apr 14, 2010, 7:07 am
#23
FlyerTalk Evangelist
Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still a Hilton Diamond & Club Cholula™ R.I.P. Super Plats
Posts: 25,415
But that's been their :-: Best in Class :-: style all along.
This is a step in the right direction but won't win our business back. At least our 150K remaining SkyMiles are now a viable option for funeral runs & other emergencies.
Apr 14, 2010, 7:10 am
#24
Join Date: Feb 2008
Location: JFK,ATL,LGA (the rest of the world follows)
Programs: DL KM/DM/2MM (NH Plat emeritus, CO Plat emeritus, and no place like home)
Posts: 3,190
It is a good move
Thank you DL,
There are two things remaining on the award section (the search calender, and the actual availability). I hope Revenue mgt is also looking into working on the last one and making it better...
There are two things remaining on the award section (the search calender, and the actual availability). I hope Revenue mgt is also looking into working on the last one and making it better...
Apr 14, 2010, 7:13 am
#25
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,859
Apr 14, 2010, 7:20 am
#26
Join Date: Jul 2009
Programs: DL Diamond Medallion, AA Executive Platinum, Hilton HHonors Gold VIP
Posts: 564
Delta: Please wake up! You can't keep driving your customers away
Apr 14, 2010, 7:21 am
#27
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,421
for the reward redeposits though.Sadly it has been. So many changes were implemented silently that without FT I would have never known.
Apr 14, 2010, 7:33 am
#28
Join Date: Nov 2005
Location: SLC/DCA
Programs: DL DM (and NRSA), UA NA, HH Dia, National Exec Elite
Posts: 1,764
This just went into effect: https://www.delta.com/skymiles/use_m...fees/index.jsp
On Monday DL was still trying to charge the close-in booking fees and doing so.
DL deserves a big ^ for this customer-friendly move.
.... now if only DL were to stop being as miserly with "low" priced award inventory as it is.
On Monday DL was still trying to charge the close-in booking fees and doing so.
DL deserves a big ^ for this customer-friendly move.
.... now if only DL were to stop being as miserly with "low" priced award inventory as it is.
Apr 14, 2010, 7:41 am
#29
Join Date: Jul 2009
Programs: DL Diamond Medallion, AA Executive Platinum, Hilton HHonors Gold VIP
Posts: 564
I believe these fees were waived for Platinums and Diamonds back then. Now it's waived for everyone period.
Apr 14, 2010, 7:56 am
#30
Join Date: Nov 2007
Programs: DL GM, WN AL/CP, UA Silver, Marriott Lifetime Titanium
Posts: 1,483
Why can't DL just throw people a bone without taking something away with the other hand?
$150 to change a "free" ticket -- are they kidding??!!