Delta no longer has fees for "close-in" award travel... wait! they got added back...
Apr 16, 2010, 6:55 am
#154
Join Date: Jul 2005
Location: BOI
Programs: UA Silver, DL, AA, WN, Marriott, IHG Plat, Hertz 5*, National Exec
Posts: 285
Flip-flopping like a politician. However I logged in under my account (general member with Gold AMEX), my wife's (general member NO AMEX), and without logging in at all, and NO CLOSE-IN FEES for award bookings. Tried < 7 days, < 14, and < 21, all come up w/o fee. I think we're driving ourselves nuts trying to follow the website changes, but the better question is what's happening on the DL side?
Apr 16, 2010, 7:01 am
#156
Join Date: Apr 2003
Location: Atlanta
Programs: AA Lifetime Gold, Marriott Silver, Starwood Platinum
Posts: 3,656
FYI
OK you can take it FWIW but this is what it says on our intranet:
"For redemptions made between April 13, 2010 and April 20, 2010 the award redemption fee will be waived for all members."
On April 21 a new set of fees will be implemented.....but will be lower then they currently are!
OK you can take it FWIW but this is what it says on our intranet:
"For redemptions made between April 13, 2010 and April 20, 2010 the award redemption fee will be waived for all members."
On April 21 a new set of fees will be implemented.....but will be lower then they currently are!
Apr 16, 2010, 7:43 am
#157
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
FYI
OK you can take it FWIW but this is what it says on our intranet:
"For redemptions made between April 13, 2010 and April 20, 2010 the award redemption fee will be waived for all members."
On April 21 a new set of fees will be implemented.....but will be lower then they currently are!
OK you can take it FWIW but this is what it says on our intranet:
"For redemptions made between April 13, 2010 and April 20, 2010 the award redemption fee will be waived for all members."
On April 21 a new set of fees will be implemented.....but will be lower then they currently are!
Were you provided with something that indicated to you that most SkyMiles members can expect lower "close-in" award fees than even the fees charged at this time last week?
Apr 16, 2010, 7:55 am
#158
Join Date: Apr 2003
Location: Atlanta
Programs: AA Lifetime Gold, Marriott Silver, Starwood Platinum
Posts: 3,656
I'm sorry if I confused you with the word currently...but I guess it should be previously. Yes the new prices were posted and are lower then the "previous" redemption fees.
Apr 16, 2010, 8:31 am
#159
FlyerTalk Evangelist
Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still a Hilton Diamond & Club Cholula™ R.I.P. Super Plats
Posts: 25,415
FYI
OK you can take it FWIW but this is what it says on our intranet:
"For redemptions made between April 13, 2010 and April 20, 2010 the award redemption fee will be waived for all members."
On April 21 a new set of fees will be implemented.....but will be lower then they currently are!
OK you can take it FWIW but this is what it says on our intranet:
"For redemptions made between April 13, 2010 and April 20, 2010 the award redemption fee will be waived for all members."
On April 21 a new set of fees will be implemented.....but will be lower then they currently are!
This continuing flip-flop is a web server issue.
. Time to go outside and play.
Apr 16, 2010, 8:50 am
#162
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,419
As of 5 min ago, fees are back. Somehow I feel like some programmer at DL is getting a kick out of this thread.
Let's be real. FC on DL ain't that great. Sure the product has improved seat wise from NW's old seats for us NW elites, but the food has gone way downhill for most domestic flights. If you've sat in coach lately, you'll realize it isn't that much worse.
And SC's have improved how? The downgrades have caused massive number of pissed off life-timers and lack of renewals. You really think SC access is all that?
Sure DL flies internationally, but have you tried to redeem anything internationally? Have you tried buying a reasonable M fare? Are you aware of the ridiculous fuel, partner, and origination surcharges? Comparing DL to WN and saying DL is "global" is only buying the DL spin.
How's your UG% as a GM?
Actually it was you making ridiculous comparisons. This forum is about a FFP, not just about hard product. If you really value legitimate comparisons, start making comparisons with CO, AA, US, and UA. Start with award redemptions, the core of a FFP and you'll see how ridiculous your comparisons are.
+1
Wrong. This forum is about Delta's frequent flier program, SkyMiles. I guess that is where your confusion is because you've been thinking all this time that everyone is slamming Delta Airlines, which has good services but the most unpopular frequent flier program. 
Do you fly any other major airline? I know you are a Gold Medallion on DL but for some reason you just seem to be on cloud 9 with with SkyMiles program which makes me think you really have no idea what's out there. If DL kept getting deserted at this rate, thanks to it's unpopular program, you'd be one of the few people in the future flying "Delta Southern Regional". I guess this is what you want (to be flying a regional airline in your area that get's you anywhere in a small area).
So if I were you, help make Delta better by "knowing" what the competition has to offer and doing your best to cry foul when Delta clearly rips off it's customers through their FF program. It's not about about getting freebies, it's about an airline honoring their word and providing what is advertised (realistically not technically). Do you really have a clue? Yes I need to ask you this because from your rude messages to other people you just seem to be here just to ruffle feathers and argue about a topic you have minimal knowledge on. Do you know anything about the AAdvantage program, Dividend Miles program, OnePass, WorldPerks, well enough? Or are you just in cloud 9 because SkyMiles is the only program you know of and you're assuming people just woke up on the wrong side of the bed.. wake up, SkyMiles is the most complained about among the competition period... because there is truly something that needs to be fixed, and standing in the way is just going to ruin your credibility.
Do you fly any other major airline? I know you are a Gold Medallion on DL but for some reason you just seem to be on cloud 9 with with SkyMiles program which makes me think you really have no idea what's out there. If DL kept getting deserted at this rate, thanks to it's unpopular program, you'd be one of the few people in the future flying "Delta Southern Regional". I guess this is what you want (to be flying a regional airline in your area that get's you anywhere in a small area).
So if I were you, help make Delta better by "knowing" what the competition has to offer and doing your best to cry foul when Delta clearly rips off it's customers through their FF program. It's not about about getting freebies, it's about an airline honoring their word and providing what is advertised (realistically not technically). Do you really have a clue? Yes I need to ask you this because from your rude messages to other people you just seem to be here just to ruffle feathers and argue about a topic you have minimal knowledge on. Do you know anything about the AAdvantage program, Dividend Miles program, OnePass, WorldPerks, well enough? Or are you just in cloud 9 because SkyMiles is the only program you know of and you're assuming people just woke up on the wrong side of the bed.. wake up, SkyMiles is the most complained about among the competition period... because there is truly something that needs to be fixed, and standing in the way is just going to ruin your credibility.
Apr 22, 2010, 11:22 am
#163
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 26,678
FYI
OK you can take it FWIW but this is what it says on our intranet:
"For redemptions made between April 13, 2010 and April 20, 2010 the award redemption fee will be waived for all members."
On April 21 a new set of fees will be implemented.....but will be lower then they currently are!
OK you can take it FWIW but this is what it says on our intranet:
"For redemptions made between April 13, 2010 and April 20, 2010 the award redemption fee will be waived for all members."
On April 21 a new set of fees will be implemented.....but will be lower then they currently are!
Compare this to UA, which eliminated all close-in booking fees and also allows one-way awards at half the RT value.
Apr 22, 2010, 11:26 am
#164
Join Date: Apr 2003
Location: Atlanta
Programs: AA Lifetime Gold, Marriott Silver, Starwood Platinum
Posts: 3,656
I'll make a bet with you or at least until April 25.