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Delta Diamond Desk telephone wait time for service

Delta Diamond Desk telephone wait time for service

Old Mar 17, 10, 7:58 pm
  #16  
 
Join Date: Jun 2009
Location: Somewhere
Programs: Delta FO (I use to be More)
Posts: 2,918
I called twice today. Once I couldn't get my skymiles number in and it was an imediate answer. Sounded like I got the Jamaica call center due to the accent.

I called back entered my skymiles number it was answered imediately again don't know where the call center was though.
HWGeeks is offline  
Old Mar 17, 10, 8:01 pm
  #17  
 
Join Date: Oct 2000
Location: Providence, RI
Programs: DM , MM ,Natl-Exec Elite,HH diamond,SPG gold
Posts: 373
Had to call numerous times over the last 5 days. Pick up times have been good, maybe a minute or so. Just tired of the recordings that baggage fees may apply...blah blah blah, chances are baggage fees are not going to apply to DM's. Service has been good, not Chisholm like but good. And what is with asking me for my name and DOB all this time. Isn't this in the profile???
szerfam is offline  

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