Useless "systemwide upgrades"
 

Got suckered into accepting these useless upgrades instead of 20,000 miles. Once I figured out they were never going to be usable and asked to undo my choice - nope.

Any appeal routes you can recommend?

I still have to do my choice. why do you say they are useless?

Good only on Y/B/M fares internationally (and K+ fares domestically) - those Y/B/M fares can end up costing 5-10x the cheapest fare available.

You accepted them, so in my books you are stuck with them now. Not that this was any surprise or a change from last year, so I am :confused: why you chose them in the first place.

I'd be very happy to take yours!

Too bad you didn't do a modicum of homework. Oh well. :rolleyes::rolleyes::rolleyes:

And they may be useless to you but they are highly useful to me.

Useless indeed
 

I agree with the initial post - I have never been able to use them... The fares that the SWU certificates are applicable to are prohibitively high. I would not pay 3 or 4 times the price of an economy ticket only to have the chance to use one of them.

Calin_z

But the big question is: can the upgrade be confirmed at booking time or is it only standby? I do not pay $1,900 round trip to cross the Atlantic unless I have a confirmed upgrade!

Missed the fine print
 

I suppose it said somewhere they were only good with certain fare classes, but I didn't see that before I made my choice. Tried to use them with trips to London, the Caymans and Bermuda but they wouldn't accept the upgrade because my tickets were too cheap. If I wanted to pay $2,000+ to go to London instead of $8-900, then I'd get a "free" upgrade. Such a deal!

I just used two today to upgrade PDX-NRT-KIX-NRT-SEA.

It wasn't cheap to upgrade to M, but not terrible. All four segments had Z available (double checked before booking).

They are out there.... somewhere.

This is what damages DL...people thinking that these are gotchas. To be fair, it's in T & C and it's widely known you'll need to buy an expensive M fare and gamble on Z opening up. It's less of a gotcha than the notorious award booking tool on DL.COM that presents you with SM demands that make no sense even according to the rapacious three-tier redemption structure.

Were you aware that the SM director himself, Jeff R, publicly called his own PMU product "broken"? That ought to give you a clear enough signal about the worth of the PMUs.

I chose the 20k SM, about which everyone knows how I feel. But they're still worth more to me than the PMUs.

Me too. I turned the 20k into a $200 gift card :D

Useless
 

I just booked a B fare to Tokyo for 2.5x the coach fare. There are 33 seats in business class. When I called to use the certificate, there aren't any seats available.

How are there no seats available? It's just because Delta is trying to bait and switch its best customers. So glad Southwest is finally in Atlanta. I now have a way to "reward" Delta.

For this trip I ended up buying an actual business class seat through LAX instead of direct and will give my money to Korean Airlines from Tokyo to Seoul and from Seoul back home.

Yes, Y, B, or Ms
 

They make it very clear that these are the fare codes to use them, IF seats are available. That is why most of us do not select them. I am not a large person, don't eat or drink much, and as a DM for int'l flights an aisle EC seat works just fine.

A Great Plan
 

Agree this is a great plan. I have done something very similar.