FEBO Meals Served From Front on Even-Numbered Flights, Back on Odd-Numbered Flights
Jan 21, 2011, 6:50 pm
#121
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Considering that her vice-president directly told a group of 100 FlyerTalkers in Atlanta last October that FEBO is no longer policy, I'd tell her to recheck her memos on service.
FEBO (or the lack thereof) is also covered in Continuing Qualification training this year (a large part of CQ this year is spent on customer service, particularly relating to HVC customer service).
FEBO (or the lack thereof) is also covered in Continuing Qualification training this year (a large part of CQ this year is spent on customer service, particularly relating to HVC customer service).
Jan 21, 2011, 6:50 pm
#122
Join Date: Nov 2006
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Sitting on DL 2253 MSP-SEA, and before the flight the FA politely announces to the whole FC cabin that FEBO (Front-Even, Back-Odd for meals) is in effect; that it was out for a while; that it came back a couple of years ago; and that many FAs don't do it, but that he's going to, and apologies to those in the front row who may not get the chicken. So to me that's definitive. And I'm in 7C, cluck!
Jan 21, 2011, 7:26 pm
#123
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Since Mersk would know about this quite well from his numerous FA friends, and the fact of it being talked about at the DO, I'd ask the FA for her name and drop a polite hint that you'll be e-mailing Sandy to ask for an opinion on the subject .... 
Jan 21, 2011, 8:02 pm
#125
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Jan 21, 2011, 8:27 pm
#127
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Jan 21, 2011, 9:58 pm
#128
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Though it is fun when me, The FA and the Other FA get together for drinks when the three of us are actually all in MSP at the same time
Jan 22, 2011, 5:35 am
#129
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I should have been clearer in my post - since this is FEBO and since many complain that their choices are gone by the time the FA gets to them, I meant that the non-revs sitting in the back of F got their choices 1st.
Jan 22, 2011, 6:17 am
#131
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FEBO is technically only for revenue passengers. Non-revs are supposed to only have an option when all revenue customers have been accomodated (FAs know who the nonrevs are on the manifest)
Jan 22, 2011, 6:40 am
#133
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Not sure what it so amazing about it, many of us think its a big deal. If I don't want the pasta or omelet, I want to know where I should be sitting.
Over the past year on roughly 40 DL meal flights, I recall only one flight where FEBO was not followed. That was last month (DTW-SFO, in paid F). I rang the call button to ask the FA, who said "are you sure you're not thinking of another airline?" and that she'd never heard of FEBO in 25 years of flying. Nevertheless, she asked what I wanted and saved a chicken for me.
Some consistency (like on AA) would be nice.
Over the past year on roughly 40 DL meal flights, I recall only one flight where FEBO was not followed. That was last month (DTW-SFO, in paid F). I rang the call button to ask the FA, who said "are you sure you're not thinking of another airline?" and that she'd never heard of FEBO in 25 years of flying. Nevertheless, she asked what I wanted and saved a chicken for me.
Some consistency (like on AA) would be nice.
Jan 22, 2011, 7:47 am
#135
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I have never seen FAs take orders from non-revs last on DL. I saw a non-rev offer to choose last once, but the FA said it wasn't necessary.
