The Definitive "How To Search for Low Tier Business Awards"
#2747
Join Date: Mar 2008
Programs: DL BA Amex
Posts: 916
I guess I can't blame AF and KLM for not offering much availability... why should they offer-up their seats when DL holds all of theirs back.
The same trend is happening with UA... I have been looking for UA availability to Europe this summer, and all I see is partner availability.
UA used to be pretty good with Y and J availability.
The same trend is happening with UA... I have been looking for UA availability to Europe this summer, and all I see is partner availability.
UA used to be pretty good with Y and J availability.
#2748
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
I guess I can't blame AF and KLM for not offering much availability... why should they offer-up their seats when DL holds all of theirs back.
The same trend is happening with UA... I have been looking for UA availability to Europe this summer, and all I see is partner availability.
UA used to be pretty good with Y and J availability.
The same trend is happening with UA... I have been looking for UA availability to Europe this summer, and all I see is partner availability.
UA used to be pretty good with Y and J availability.
KL/AF, GA, KE, SU, and I believe some other SkyTeam airlines - obviously also DL (that is what started all this, arguably) - are restricting ever more award availability to others (e.g. KE to 1O/2X per flight on Mon-Thu, with Fri-Sun usually totally blocked).
Same is true in other alliances also. Want to fly on LH? Don't even dream of booking it using UA, AC, or other *A miles during anything close to peak season. With LH miles, however, availability is good.
AA normal availability is abysmal (even worse than DL; however AA 2nd tier availability is priced at considerably less than DL and has somewhat decent availability often). UA is also getting worse.
So, it'll become increasingly important to bank miles in multiple FFPs, including airlines w/in the same alliance. Of course it's also defeating the whole purpose of an alliance, where you could fly 8 different airlines in a single RT trip and get much better routing on an award than you ever could on a revenue flight. But, that is the trend. It's very slow, but very surely, moving toward this.
#2749
Join Date: Aug 2017
Posts: 1,610
KLM is pretty reliably available to canadian cities (YEG and YYC in particular), so I make that as my gateway city if I need to fly KLM. And then KLM is again pretty reliably available to DXB/AUH/BAH etc if you're going to middle-east.
#2750
Join Date: Aug 2011
Location: JFK/LGA/EWR
Posts: 1,296
I guess whenever I looked at TATL flights from US I never tried forcing a change specifically in canada. Once in a while I'll see a transit option in YUL but that's about it. Thanks for the tip.
#2751
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
1. AA releases little if any normal priced availability (it's even worse than DL on that), and
2. BA charges crazy high (like ~$500) YR/YQ surcharges, so BA awards are booked much less, if at all - usually as a last resort. Therefore, BA "awards" (which sometimes may cost more in fees alone than a revenue ticket) are more generally available.
#2753
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
I see this often in your posts, so wanted to point out that VX is (was) airline code for Virgin America, now folded into Alaska Airlines. If you mean Virgin Atlantic, the correct code is VS.
#2754
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
When you've found the available flights, you need to call to put 2 or more flights together, as dullta.com will not do that for you - at least, not for CI (but also for other airlines, dullta.com will generally give you very long itineraries with a lot of backtracking; the more direct and shorter, lesser travel time routings it has been designed not to give you, so the more direct routings you have to find by yourself segment by segment).
So, search for xxx-TPE, and then TPE-HKG separately. When you find flights that you like, call in to book. Online booking is not possible.
So, search for xxx-TPE, and then TPE-HKG separately. When you find flights that you like, call in to book. Online booking is not possible.
If both SFO-TPE and TPE-BKK are available, putting them together by phone for SFO-BKK will price out at 95K rather than as two separate awards for 135K (95+40)? I ask because with UA you can no longer do this without it pricing as two separate awards.
#2755
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
Apologies for the very basic question here, as I'm new to DL award bookings.
If both SFO-TPE and TPE-BKK are available, putting them together by phone for SFO-BKK will price out at 95K rather than as two separate awards for 135K (95+40)? I ask because with UA you can no longer do this without it pricing as two separate awards.
If both SFO-TPE and TPE-BKK are available, putting them together by phone for SFO-BKK will price out at 95K rather than as two separate awards for 135K (95+40)? I ask because with UA you can no longer do this without it pricing as two separate awards.
You need to tell the agents how to do it in their system (most are not trained how to use it).
If they do it segment by segment it'll be additive.
If they search origin to destination it won't show.
They need to go to additional/advanced options before search and specify Taipei connection and China Airlines and then it should show up and price accurately (as long as the connection is <24 hours, that is).
#2756
Join Date: Aug 2011
Location: JFK/LGA/EWR
Posts: 1,296
#2757
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,916
Yes, it should. Don't take no for an answer.
You need to tell the agents how to do it in their system (most are not trained how to use it).
If they do it segment by segment it'll be additive.
If they search origin to destination it won't show.
They need to go to additional/advanced options before search and specify Taipei connection and China Airlines and then it should show up and price accurately (as long as the connection is <24 hours, that is).
You need to tell the agents how to do it in their system (most are not trained how to use it).
If they do it segment by segment it'll be additive.
If they search origin to destination it won't show.
They need to go to additional/advanced options before search and specify Taipei connection and China Airlines and then it should show up and price accurately (as long as the connection is <24 hours, that is).
HUCA? I recently booked something similar (2nd time booking CI J connection with DL miles) and conversationally asked the agent if they were doing anything special and they said no, they just put in the origin and destination and the CI connection popped up as an option. So maybe make sure they are doing a single search from JFK to KUL and not segment-by-segment.
I mention it because there have been other discussions (in general) about whether sometimes appearing to have too much "inside baseball" knowledge can backfire, so I might just start asking them to price XXX-TPE-YYY and go into more detail about the mechanics only as necessary.
However I agree overall with RealHJ's overall point that this should be possible but you may have to be persistent to get it :-/
#2758
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
I mention it because there have been other discussions (in general) about whether sometimes appearing to have too much "inside baseball" knowledge can backfire, so I might just start asking them to price XXX-TPE-YYY and go into more detail about the mechanics only as necessary.
HUACA is unfortunate - I really don't think customer should have to do that, but sadly too often unavoidable. Sometimes just get a dead useless agent, like some who won't even check flight availability, claiming that "all non Delta award availability is not really there and is not bookable, so I won't even try to search for the flights you want."
#2759
Join Date: Aug 2006
Location: Smyrna, GA, USA
Programs: DL FO 1MM
Posts: 1,761
Is Expertflyer still useful in this regard? I'm seeing O availability on flights that DL.com is charging 3x the "low" rate for.
#2760
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
Did you try to search from a different browser, computer, IP address in private mode? If not, you should. If Dullta knows who you are they may give you a higher price. Only login at the very last moment when you have secured the inventory space at the best price (which is often only available to an infrequent traveler/new customer, since DL likes to charge its FFs more).