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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   A quick question about drink coupons (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1024665-quick-question-about-drink-coupons.html)

Tomphot Dec 8, 2009 5:33 pm

Today, I used a coupon from 2006 - the FA saw me dig my stash out and just commented on how many I had, not how old they were.

travisair Dec 8, 2009 6:48 pm


Originally Posted by DLdweeb (Post 12942378)
Not the old battleax that refused to accept my coupon on a January 2009 flight from LAS-ATL. The coupon expired on 12/31/08.

Believe it or not, if Flight Attendants turn in expired coupons, they are reprimanded. Although, it stinks that there is an expiration date, technically Delta flight attendants are not allowed to except them. - So please do write to Delta, but understand that the flight attendants have to follow policy.

mnredfox Dec 8, 2009 11:40 pm


Originally Posted by travisair (Post 12951213)
Believe it or not, if Flight Attendants turn in expired coupons, they are reprimanded. Although, it stinks that there is an expiration date, technically Delta flight attendants are not allowed to except them. - So please do write to Delta, but understand that the flight attendants have to follow policy.

Good to know. I will burn mine the next two weeks...

PaulMSN Dec 9, 2009 10:23 am

I got my drink coupons in my Gold packet (exp. 12/31/09), but when I put them away in the usual place, I found an NWA Plat coupon for snack or beverage (up to $5). Unfortunately, it expired at the end of February. I should keep better track of these things.

I have four flights left this year and four coupons, but I'll probably be upgraded on at least one of the flights, so I guess I'll have to double up if I want to use them all. Or I could just treat a seatmate.

uavking Dec 9, 2009 4:26 pm


Originally Posted by PaulMSN (Post 12954951)
I found an NWA Plat coupon for snack or beverage (up to $5). Unfortunately, it expired at the end of February.

If you wind up on NW metal, try using that NW cert as I bet the F/As will get a kick out of it and take it anyways.

jaimemayo Dec 9, 2009 8:32 pm

I got my Million Miller gift package today. In it were included six free drink coupons, all expiring on December 31, 2009. These chits are virtually meaningless since I only have a little over three weeks to use them and don't plan on flying the rest of the year.

thesaints Dec 9, 2009 10:00 pm


Originally Posted by jaimemayo (Post 12958631)
I got my Million Miller gift package today. In it were included six free drink coupons, all expiring on December 31, 2009. These chits are virtually meaningless since I only have a little over three weeks to use them and don't plan on flying the rest of the year.

email DL. Do they have a surplus of 2009 coupons to get rid of ? Are we going to find them in next year's packages too ? This thing is getting ridiculous.
If enough PM/MM write them, maybe they'll realize it too.

Buster CT1K Dec 9, 2009 11:17 pm


Originally Posted by jaimemayo (Post 12958631)
I got my Million Miller gift package today. In it were included six free drink coupons, all expiring on December 31, 2009. These chits are virtually meaningless since I only have a little over three weeks to use them and don't plan on flying the rest of the year.

YGPM :)

thesaints Dec 16, 2009 10:33 pm

2009 Coupons update
 
I emailed DL and this is their reply. Doesn't exactly address my inquiry, but it's good enough:


Thank you for contacting us through delta.com. We are sorry for the
delay in responding to your message.

For newly qualified Gold and Platinum members, the 2009 package received
contained drink coupons that have a December 31, 2009 expiration date.
We apologize for the inconvenience of the late mailing and you will
receive the 2010 credential package in early February which will have
coupons valid until December 31, 2010.

Our In-Flight department is aware of the situation and have been advised
to honor these coupons.


Please accept our apology for the unfavorable impression you received in
this instance. We appreciate your selection of Delta and will always
consider it a privilege to be of service.

Sincerely,

Ronnie Powers
Medallion Desk
www.delta.com

Original Message Follows:
------------------------

PERSONAL INFORMATION:

XXX

COMMENT DETAILS:

Email about Past/Future travel: Current and Future
Nature of Comment: Question Suggestion
Email Pertaining to: Onboard_Aircraft
Email about Other topic:

Comments:

Dear Sirs

In the past, drink coupons "issued" in a given year were valid until
12/31 of the following
year. The batch included in 2009 Medallion packages instead expires
12/31/2009.
Since new packages are sent out in February, it appears re-qualifying
Medallion members
will have no valid coupons to use for the first two months of the coming
year.

I really hope that you will instruct FA's to accept drink coupons with a
2009 expiration, at
least for the first months of 2010.

Best regards,

vasantn Dec 16, 2009 10:40 pm


Originally Posted by jaimemayo (Post 12958631)
I got my Million Miller gift package today. In it were included six free drink coupons, all expiring on December 31, 2009. These chits are virtually meaningless since I only have a little over three weeks to use them and don't plan on flying the rest of the year.

I have used 2006 coupons in 2008 and they have been accepted without comment.

Richard1148 Dec 17, 2009 6:46 am

I received a similar response as thesaints. Mine said:

"In an effort to expedite the the Medallion packets with all the new members and requalifying members, the drink coupons were sent out with the 2009 expiration date in error, however please do not worry as our in-flight staff have been notified to accept these drink coupons until the end of 2010."

I will be sure to bring a copy of the email with me when I fly to make sure that they do accept my 2009 drink chits throughout 2010.

AndyTLe Dec 17, 2009 7:42 am


Originally Posted by Richard1148 (Post 13004658)
I received a similar response as thesaints. Mine said:

"In an effort to expedite the the Medallion packets with all the new members and requalifying members, the drink coupons were sent out with the 2009 expiration date in error, however please do not worry as our in-flight staff have been notified to accept these drink coupons until the end of 2010."

I will be sure to bring a copy of the email with me when I fly to make sure that they do accept my 2009 drink chits throughout 2010.

And here I am, already gave my drink chits out to another FTer since they were expiring.

SkyTeam777 Dec 23, 2009 8:56 am

Let's hope this is the case...I can still see uninformed FAs refusing them because they failed to update themselves on the latest company info.

Allanf Dec 24, 2009 3:37 am


Originally Posted by Richard1148 (Post 12950507)
I just got my PM package yesterday. The PM card is good through Feb 2011, but my drink chits expire 12/31/09.

I called the Gold/Plat Elite desk today and the agent said I was the third person to call in the past few days and to find a "Red Coat" at an airport and ask to exchange the chits expiring 12/31/09 for ones expiring next year.

Off Topic the chits came with automatic Silver Elite credentials for one-million air miles (EQMs). This is a really nice perk but I hope to not rely on it for some years.

reldim Dec 24, 2009 7:49 pm

Reused coupon
 
I just used a coupon from 2002 without a problem. Most FAs stick them in their pockets and recycle coupons to their friends anyway. If they give you a problem, just say that you called the Medallion Desk before leaving and they told you it was fine and they told you that if you have a problem to call them with the flight # and FA name and they will handle it. Problem solved.


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