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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   HOT vs. PRIORITY (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1012852-hot-vs-priority.html)

CGNC Nov 2, 2009 10:30 am

HOT vs. PRIORITY
 
Last week I flew 4 OW trips on DL metal, all connecting via ATL. I had a bag to check each time and on each trip, my connection time was around an hour. As a Platinum, the luggage tag on all four trips never showed PRIORITY on the sides as it normally does, but had the HOT tag, presumably because of the short time between flights.

The only thing I could think of, perhaps, is that HOT outdoes PRIORITY on a baggage tag since this was the only thing constant on all four trips. Anyone have any other guesses as to why PRIORITY wouldn't show up on a bag tag for a Platinum elite?

AndyTLe Nov 2, 2009 10:33 am

Assuming that these were domestic flights, there is no priority baggage handling for Platinum Elites.

TTT Nov 2, 2009 10:53 am

I have always wondered what "HOT" meant on luggage tags. I like your idea of the short connection time - wonder if anyone knows.

zsmith2 Nov 2, 2009 10:57 am

HOT on the bag tag means a short connection time so you are right on that. DL priority program still only applies to international flights. If the flight is by NWA or affiliate then the NWA priority tag program take place. It is yet to be decided on which program the new DL will adopt next year.

MSPeconomist Nov 2, 2009 11:11 am


Originally Posted by zsmith2 (Post 12753432)
HOT on the bag tag means a short connection time so you are right on that. DL priority program still only applies to international flights. If the flight is by NWA or affiliate then the NWA priority tag program take place. It is yet to be decided on which program the new DL will adopt next year.

I hope you're right that the domestic elite and FC priority baggage tags still might continue (DL-north) or be adopted (DL-south). My recent experience has been no priority tags for Plat on FC ticket on NW-coded, NW-ticketed, NW-operated flights from "non-NW stations." Even though I usually don't check luggage on domestic, I am not happy about the lack of priority tags and handling when I must/should check something.

There have been a couple other recent threads on the priority tags.

What are the criteria for a HOT tag? I don't think I've ever seen one and I would like to be able to remind the agents when I'm entitled to it. (If former NW agents don't know the rules, what is the reference?) Do anticipated delays matter or just scheduled connection time? What about IROPS? Does status or class or service matter in such cases?

tgtg Nov 2, 2009 11:39 am

<humor>

HOT means that the contents are valuable and are flagged for theft by the TSA...

</humor>

zsmith2 Nov 2, 2009 12:06 pm


Originally Posted by MSPeconomist (Post 12753525)
I hope you're right that the domestic elite and FC priority baggage tags still might continue (DL-north) or be adopted (DL-south). My recent experience has been no priority tags for Plat on FC ticket on NW-coded, NW-ticketed, NW-operated flights from "non-NW stations." Even though I usually don't check luggage on domestic, I am not happy about the lack of priority tags and handling when I must/should check something.

There have been a couple other recent threads on the priority tags.

What are the criteria for a HOT tag? I don't think I've ever seen one and I would like to be able to remind the agents when I'm entitled to it. (If former NW agents don't know the rules, what is the reference?) Do anticipated delays matter or just scheduled connection time? What about IROPS? Does status or class or service matter in such cases?

HOT connections for baggage is 75 minutes or less. Everything is generated by the computer and takes IROPs into account.

CGNC Nov 2, 2009 12:29 pm


Originally Posted by tgtg (Post 12753688)
<humor>

HOT means that the contents are valuable and are flagged for theft by the TSA...

</humor>

Well I was hoping it was referring to the passenger's looks, but alas, I found out that wasn't so much the case...

cell7481 Nov 2, 2009 7:50 pm


Originally Posted by zsmith2 (Post 12754079)
HOT connections for baggage is 75 minutes or less. Everything is generated by the computer and takes IROPs into account.

I have always assumed that HOT means the luggage gets handled by the direct transfer instead of heading to the concourse bag room. Is that correct or do HOT bags also go through the concourse bag sorting too?

bmw303 Nov 2, 2009 8:13 pm

I recently (October) got Priority bag tags on a NW flight as a Silver.

Its a hit and miss.

DL should start offering all elites and FC priority baggage handling.

iTanNicNic Nov 2, 2009 8:16 pm

Take an average MD-88 flight... back in the old way of doing things we used to split the bags as such: 6 bins, the back two were split between the "HOT's" and "DB's" (don't ask what that means), the 4th bin was "thru" bags (bags that were continuing with that flight number), 3rd was "locals" (e.g. bags that were going to the claim in Atlanta) and the front two bins were usually gate claims and live animals.

Nowadays, it's just DB's and locals, everything just kinda gets congealed as they realized that more bags were delayed with the old system.

AndyTLe Nov 2, 2009 8:18 pm


Originally Posted by bmw303 (Post 12756862)
DL should start offering all elites and FC priority baggage handling.

Why?

zsmith2 Nov 2, 2009 8:27 pm


Originally Posted by skoker (Post 12756878)
"DB's" (don't ask what that means),

DB=Domestic Bound
IB=International Bound

Brick Nov 2, 2009 8:47 pm


Originally Posted by bmw303 (Post 12756862)
DL should start offering all elites and FC priority baggage handling.

It will just be one more thing Delta will ignore. United Airlines will priority tag baggage for certain elite levels traveling domestically. I can tell you those priority tags mean NOTHING to the baggage crews in the United States.

I started earlier this year telling the TA in Denver to stop priority tagging my bags because it sets an expectation that United has no intention of fulfilling.

If Delta were to implement domestic priority tagging, I see the same exact thing happening.

Stripe Nov 2, 2009 8:57 pm


Originally Posted by Brick (Post 12757045)
It will just be one more thing Delta will ignore. United Airlines will priority tag baggage for certain elite levels traveling domestically. I can tell you those priority tags mean NOTHING to the baggage crews in the United States.

I started earlier this year telling the TA in Denver to stop priority tagging my bags because it sets an expectation that United has no intention of fulfilling.

If Delta were to implement domestic priority tagging, I see the same exact thing happening.

Exactly. I have to side with DL on this one. In a perfect world, the priority tag would ensure priority handling and it would be a great benefit. But the actual result on carriers like NW and CO has been so random as to make it pointless. Better to not promise anything than to promise a benefit and consistently botch the implementation.

Not that DL's handling of international "priority" baggage is any better.

iTanNicNic Nov 2, 2009 9:39 pm


Originally Posted by zsmith2 (Post 12756937)
DB=Domestic Bound
IB=International Bound


Duh, that would make sense. We were always told that they were "destination bags". I'd certainly hope that every bag has a destination.

yyz_atc_qq Nov 2, 2009 9:49 pm

I have always wondered (and maybe once my miles post and I become PM I can try to force the issue) why PMs/PEs as SkyTeam Elite+ do not get Priority Baggage on ALL flights.... Anyone have a fully truthful answer?

Skyteam Website says that Elite Plus get priority baggage handling, while DL.com says Priority baggage benefit will be offered only on international flights six hours or more in duration.

AndyTLe Nov 2, 2009 9:54 pm


Originally Posted by yyz_atc_qq (Post 12757307)
I have always wondered (and maybe once my miles post and I become PM I can try to force the issue) why PMs/PEs as SkyTeam Elite+ do not get Priority Baggage on ALL flights.... Anyone have a fully truthful answer?

Skyteam Website says that Elite Plus get priority baggage handling, while DL.com says Priority baggage benefit will be offered only on international flights six hours or more in duration.

My guess: Most other SkyTeam airlines are mainly International carriers that fly more International routes than domestic.

yyz_atc_qq Nov 2, 2009 10:28 pm

Actually I found another page on DL.com where it makes no reference to requiring the international flight over 6 hours..... I will have to see where this goes (if and when my missing segments post).

SDQBound Nov 2, 2009 11:51 pm

My bags have always been tagged with the priority tags when flying domestic or international at SLC, JFK, SDQ, and ATL. When I arrive at JFK or ATL from SDQ, or vice versa, my bag is always one of the first ones. When I arrive at SLC from JFK or ATL, usually one of the very last ones. Last month I got the "HOT" tag at SLC but I didn't even notice it. I had a 52 minutes connection in JFK so that's probably why I got the HOT tag.


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