ocdb8r

Here's a new one. Just noticed the following in my WP activity. Flights are showing but no miles posted. In the "code" section I am seeing the following:

Code Definition for Mileage Activity:

F -Mileage can only be posted to one program account

Flights were purchased months ago and had WP number in them. I did not change as the e-mail we received said we did not need to worry about it (and to be quite honest, given the reports of status not being recognized, I didn't want to mess with things).

Wondering what sort of hassle I am going to have to endure to get this resolved....

woody125

Fax your ticket and BPs to 404 715 9220 and kindly request your credit. With those two things you should get the credit or at least a USPS note from them telling which other ST carrier you now have credited miles with.

3Cforme

There is another possible interpretation. One can see how this plays out.

DL allows credit to one FF program per itinerary, not crediting to alternate accounts segment by segment. This is a longstanding (yes, documented) rule.

IMO the OP's difficulty results from Delta's belief that those segments received credit in another program. If that's not true, this is easily corrected.

ocdb8r

I guess what I am curious about is what would possibly trigger this message!?!? I have only ever had my WP number in the record. I am wondering if whatever they are doing behind the scenes has made the system think I am trying to get both WP and SM credit.

It's a bit irritating to be told "For all existing bookings that include your previous WorldPerks account number, you do not have to do anything - you will still receive mileage credit" yet now I am going to have to spend time documenting the flight to get credit.

I appreciate the fax number...is there any chance anyone out there has the NW fax number in Chisholm? No offense to the Delta folks, but as a former (current) NW Plat I feel like I have a bit more sway with that crowd. Can I use the Fax Correspondence number on the back of my NWA Plat card?