Old Feb 9, 2017, 10:56 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: MDtR-Chicago
US Bank Flexperks credit cards
U.S. Bank FlexPerks® Gold American Express® Card

U.S. Bank FlexPerks® Travel Rewards Visa Signature® Card

U.S. Bank FlexPerks® Select+ American Express® Card
__________________________________________________ _________

Flexperks FAQ: http://www.flexperks.com/credit/rewardsRedemption.do

application page: http://www.flexperks.com/credit/welc...w&lang=en&exp=



Flexperks Real-Time Rewards Confirmed Merchants:

Flexperks listed examples: "United, American, British Airways, Emirates, JetBlue, Southwest, Delta, Sun Country", however BEWARE that "non U.S. merchants" are not supposed to work (i.e. British Airway & Emirates). Supervisor has said that this list hasn't been updated to exclude non-US airlines. Note that it will be difficult to get any transactions covered if Real-time Rewards do not work automatically.

Airlines:
  • American Airlines
  • Delta
  • Southwest
  • Sun Country
  • United Airlines

Lodging:

Other:
  • Uber
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U.S. Bank FlexPerks

Old Jun 2, 2018, 12:07 pm
  #1891  
 
Join Date: Jan 2018
Posts: 11
Originally Posted by yugi
I don't see any reason why it shouldn't
The $25 airline allowance doesn't apply with RTR it seems: If you purchase airfare from an airline and use Real-Time Mobile Rewards to pay for the airfare, you will not be eligible to receive the $25 Airline Allowance benefit that is available with this Account; the $25 Airline Allowance is only available for travel rewards FlexPoints redemption made through the Rewards Center online or by phone.

Edit: Got a marketing letter about FlexPerks. Confirming this is in the terms that you need to book through the Rewards Center online or by phone. Ineligible with RTR.

Last edited by inkling; Jun 14, 2018 at 11:45 pm
inkling is offline  
Old Jun 5, 2018, 10:56 am
  #1892  
 
Join Date: Mar 2011
Location: PHL
Programs: US; AA; UA; Hilton Gold; Club Carlson Gold; IHG Platinum;
Posts: 388
Would I get Real-Time Mobile rewards If I have 20,000 FlexPerks in my account (which is good for $300 travel redemption) and purchase $500 flight ticket with my US Bank card? Or the FlexPerks balance should be enough to cover the entire transaction?
Kpoxa is offline  
Old Jun 5, 2018, 11:58 am
  #1893  
 
Join Date: Apr 2002
Posts: 2,934
Originally Posted by Kpoxa
Would I get Real-Time Mobile rewards If I have 20,000 FlexPerks in my account (which is good for $300 travel redemption) and purchase $500 flight ticket with my US Bank card? Or the FlexPerks balance should be enough to cover the entire transaction?
You need to have enough Flexpoints to cover the ENTIRE purchase. They don't do partial reimbursements.
TTT103 is offline  
Old Jun 5, 2018, 12:14 pm
  #1894  
 
Join Date: Nov 2015
Posts: 559
There was no retention offer and even product change to cash + card was not allowed .
kingofkingsforu is offline  
Old Jun 20, 2018, 6:57 pm
  #1895  
 
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524
Realtime rewards sucks. I have made a lot of charges with various airlines and it seems to only work for domestic carriers (AA, UA are only ones to work for me so far). Their list of examples is "United, America, British Airways, Emirates, JetBlue, Southwest, Delta, Sun Country". I have made charges with South African, Mango, Singapore, LAM Mozambique and none worked. Also, I had two AA charges one right after another and couldn't hit redeem fast enough. Redeem only worked against the second charge that came through.

I keep having to call and have them manually apply, and when they do they can only do 1cent/point, and then have to do an additional adjustment to make up for it. The agents don't even understand how it works or that the points are worth 1.5cents each towards airfare.

Edit: This time when I called they refused to do any "real-time" compensation for the problems and opened tickets into all 5 of my outstanding charges that didn't work, and I'll hear in 3-4 WEEKS... ugh. They need to fix this...

Last edited by glocklt4; Jun 21, 2018 at 8:02 am
glocklt4 is offline  
Old Jun 21, 2018, 2:14 am
  #1896  
 
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
Originally Posted by glocklt4
Realtime rewards sucks. I have made a lot of charges with various airlines and it seems to only work for domestic carriers (AA, UA are only ones to work for me so far). Their list of examples is "United, America, British Airways, Emirates, JetBlue, Southwest, Delta, Sun Country". I have made charges with South African, Mango, Singapore, LAM Mozambique and none worked. Also, I had two AA charges one right after another and couldn't hit redeem fast enough. Redeem only worked against the second charge that came through.

I keep having to call and have them manually apply, and when they do they can only do 1cent/point, and then have to do an additional adjustment to make up for it. The agents don't even understand how it works or that the points are worth 1.5cents each towards airfare.

That sucks. Do you know anything about procedure for hotel stays? I'm staying at European resort not well known US brand.
ThePointsCollector is offline  
Old Jun 21, 2018, 8:01 am
  #1897  
 
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524
I haven't tried a real-time redemption yet for hotel.
glocklt4 is offline  
Old Jun 21, 2018, 3:50 pm
  #1898  
 
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,934
I’ve had the Flexperks card since it was Northwest airlines visa. About 13 years. I’ve depleted most of my points and am now looking to downgrade to avoid the $49 AF. Looks like the Flexperks Amex is the one I’d be downgraded to. Is that correct? I want to make sure the downgrade would not disrupt the credit history I have with the card. Seems really odd to change from a visa to an Amex.
Stgermainparis is offline  
Old Jun 21, 2018, 4:09 pm
  #1899  
 
Join Date: Dec 2004
Posts: 7,895
Originally Posted by Stgermainparis
I’ve had the Flexperks card since it was Northwest airlines visa. About 13 years. I’ve depleted most of my points and am now looking to downgrade to avoid the $49 AF. Looks like the Flexperks Amex is the one I’d be downgraded to. Is that correct? I want to make sure the downgrade would not disrupt the credit history I have with the card. Seems really odd to change from a visa to an Amex.
I have a no fee Flexperks Visa, also from NW days. Maybe they can offer that.
rrgg is offline  
Old Jun 21, 2018, 4:13 pm
  #1900  
 
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,934
Originally Posted by rrgg
I have a no fee Flexperks Visa, also from NW days. Maybe they can offer that.
oh yes. That would be ideal.
Stgermainparis is offline  
Old Jun 21, 2018, 6:36 pm
  #1901  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
I'm getting an error with the FlexPerks rewards portal on Chrome and Firefox. Frustrating.
ralphs is offline  
Old Jun 22, 2018, 2:34 pm
  #1902  
 
Join Date: Aug 2004
Posts: 511
Same here. I have tried using their travel site for the last month and it keeps going round and round with no results of fare. And when I call in, they keep telling me they want to charge me $25 dollars for over the phone reservation even tho their website is not working.
Keflyer is offline  
Old Jun 23, 2018, 10:14 am
  #1903  
 
Join Date: May 2016
Posts: 34
Folks:

Both doctorofcredit.com and TPG says now Flexperks visa now supports mobile redemption of travel costs.

However, the website specifically says Travel is excluded.
https://www.flexperks.com/credit/off...&ecid=DS_22818
Participating categories exclude gas stations, restaurants, and travel.

Has anybody tried mobile redemption with Flexpersks visa for travel cost? I have an Amex version of the flexperks card, but if visa can do mobile redemption, I would like to switch to the visa version.

Specifically, I am trying to charge some flight change fees to the card.

TIA
cchang4 is offline  
Old Jun 24, 2018, 1:02 am
  #1904  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
Originally Posted by Keflyer
Same here. I have tried using their travel site for the last month and it keeps going round and round with no results of fare. And when I call in, they keep telling me they want to charge me $25 dollars for over the phone reservation even tho their website is not working.
I got it to work a few hours ago. Whew.
ralphs is offline  
Old Jun 24, 2018, 11:19 pm
  #1905  
 
Join Date: Aug 2004
Posts: 511
That's great! Hopefully it will work for most people.
Keflyer is offline  

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